I’ve just purchased for the first time, but definitely not the last! I had to make a change to the order almost immediately (my mistake), and I received a prompt and friendly confirmation of the chan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been shopping at impressions for a couple of years, and it’s by far my favorite go-to online shopping store. I frequently order items several times a week! It’s reasonably priced, and as a short... See more
Horrible product and experience. I ordered a beautiful blouse "The Paparazzi Top in Champagne" for $46 as a Christmas gift. I was so embarrassed when my gift was opened and displayed. It looked like a... See more
I don’t know how anyone could give this boutique less than 5 stars—I would give them more if I could! Quality of clothing: amazing. Sales: frequent and substantial. Customer service: fantastic. Shippi... See more
Company details
Information provided by various external sources
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe. Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience. If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Contact info
2002 Ford Avenue, 72764, Springdale, United States
- 479-301-2292
- hello@shopimpressions.com
- www.shopimpressions.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AMAZING!!!
I have ordered many things from this boutique and they are AMAZING! Clothes are great quality, shipping is free, and it comes to you super fast! I recently had a pair of shoes I ordered from the in January break. I was sad because they were so cute and I finally get to wear them (they are sandals). I reached out to the company fully prepared for them to tell me there was nothing I could do since it's been so long. To my surprise they gave me store credit to reorder the shoes or to get a pair of my choosing! WHAT!!?? That's so amazing! They also got back to me super fast and were so, so kind!
I AM IN LOVE WITH THIS STORE!!
I have ordered many items from this…
I have ordered many items from this website and have been pleased with them as well as the fast shipping and customer service.
I LOVE this store
I LOVE this store. Very quick ship time and items are great in quality. I highly recommend!
Online shopping experience
hi,
This was my first time ordering from Impressions. I ordered the
Palms and Prosecco Summer hat. The picture description of the hat was nice, the reason why I wanted the hat was that it gave the idea that it was a unique style of hat. shipping was fast $12 later.. ,needless to say the quality of hat was not what I expected.. Flimsy,small, ( no other size to pick from). I keep thinking you can get unique pieces off line but reality is its more of an illusion. I probably could have found the same style in a consignment shop. This is my first experience so I actually have the right to say my say. Its more of an illusion until you receive the product.
I have ordered from Impressions…
I have ordered from Impressions multiple times and have been happy every single time! Their shipping is free and they ship out my packages normally the same day or the day after I order. I've had to return only a couple items that were too small on me & they refunded me or credited me immediately.
Absolute favorite boutique
Impressions boutique is literally my favorite online shopping “go-to.” Their customer service is amazing, their quality is great, their shipping is free and fast, they get new arrivals every day, and I always find something for any occasion! Also, their return process is super easy and you have the option to get a refund OR store credit. I have a habit of checking their website at 9am every day cause I know they will have new arrivals and I just love their site! 5+ stars, I highly recommend them. Have also used this site for birthday/Christmas presents that everyone loves
Impressions is my favorite boutique
Impressions is my favorite boutique. I love there clothing. Excellent quality and I can always find something to wear from there for everyday or dressing up. They provide Excellent customer service, quick shipping and free returns.
great quality, fast free shipping, consistent!!
I’ve been shopping with Impressions for a little over a year now, I think and there’s a reason I place an order almost weekly! Reasonable prices given the amazing clothing quality, fantastic service, FREE shipping and the fastest free shipping at that! Usually my orders ship within two days, often the next day. I’ve made dozens of orders and have only had to return 3-4 times and only because the sizing was off, never an issue with quality. And they use Quad Pay which is a huge plus if you need to spread out your payments a paycheck or two. Love them!!
This is my favorite online boutique
This is my favorite online boutique. They have new clithes daily, which I love! So many cute pieces. Reasonable prices and fast shipping. I've been a customer with Impressions for years and will continue to be a life long customer. Thank you Impressions for having such cute clothes that I can afford!
Impressions boutique= Ah-mazing!!!
Impressions boutique is my absolute favorite place to shop at! I find myself on their website everyday. Customer service is great! I love their rewards system. Everything I get looks great and is amazing quality! Everyone I speak to I tell them about impressions. I HIGHLY recommend them!!
In love with Impressions boutique
In love with Impressions boutique! Make about 3-4 purchases a week because of the constant cute everyday outfits that are constantly added. Fair prices and very good quality! Love the dresses especially and have worn them for multiple occasions. I receive many compliments. If you want to be sure of finding cute outfits online, this is the place to go with fast and free shipping! Addicted
BEST BOUTIQUE TO SHOP ONLINE!!!
Impressions is my favorite online boutique! Almost my whole wardrobe is from Impressions. They have great quality clothes, shoes, and accessories that are super cute and stylish! I love that they have new arrivals every day! I'm a little obsessed with Impressions that I make purchases almost every week, sometimes even twice a week, and the discounts you can get from your points you obtain after every purchase is amazing! Shipping is fast and returns are easy and hassle free! The customer service is the best I've ever had! They respond very quick and give 110% to help you and make your shopping experience easier and more pleasurable for you! I LOVE LOVE LOVE this place!!
I love to shop Impressions
I love to shop Impressions! Their store front has beautiful items & the most helpful staff! Online boutique shopping with Impressions is super easy! Ordering & Returning is a breeze! Almost everything is my closet is from Impressions! Always classy & stylish!
Love love love Impressions online
Impressions online Boutique is by far my favorite online boutique! I look forward to their daily new arrivals and usually place an order once or twice a week. This weeks purchase was the hot pink palm dress that I can not wait to wear at the beach! Shipping is quick and Everything I have ordered has been great quality!
Best place for clothes
Impressions online boutique is the only place I buy clothes! Not only do they have the cutest clothes, shoes and accessories, they have the best customer service! I highly recommend Impressions!
Loyal Impressions Boutique Customer!!
I’ve been shopping at impressions for a couple of years, and it’s by far my favorite go-to online shopping store. I frequently order items several times a week! It’s reasonably priced, and as a short 5’1 girl, it’s easy to determine whether or not something will fit right and I’ve never had to return anything. They have something for every occasion, from formal to seasonal to casual wear. Not to mention incredibly fast free shipping every single time. I can’t talk this boutique up enough-you won’t be sorry for shopping here!
My Favorite Place To Shop
Great place to shop for clothes, shoes and accessories! They have amazing prices and fast shipping...I am a little obsessed with Impressions Online Boutique ❤
So I am 100% a loyal customer of…
So I am 100% a loyal customer of impressions forever and always. I went to school up in Fayetteville and that's how I found out about this amazing boutique and it's really the only place I shop, even being back in Dallas. Everytime I wear something that I bought from Impressions, people ALWAYS ask me where I get my clothes and shoes. I recently bought these amazing black flats that my mom would comment on EVERY time I wore them so I just bought a pair for her for Mothers Day and she loves them!! (order #583903 for reference for impressions giftcard) They have amazing customer service, great returns, and wonderful products. Love love love this boutique! :)
LOVE LOVVVEEEE IMPRESSIONS
LOVE LOVVVEEEE IMPRESSIONS! They ship quickly, the return process is super easy, and I LOVE the quality of the clothing!!!! I order from them VERY often, and people always ask me "omg where did you get that? It's so cute! Impressions is DEF worth checking out.
My fave Boutique ever!
I’m in love with Impressions! I wish I could have all the clothes! The clothing is good quality, the selection is great and the shipping is fast! I love the rewards system! The Ability to earn 10% - 30% off is amazing and very appreciated! If an item doesn’t work out, they can send you a shipping label, which is very convenient! I mostly choose store credit bec I know I’ll Find something else I absolutely love! Last but not least, customer service rocks! They are very knowledgeable patient and sweet! They have gone out of their way to help me several times. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








