Returning customer here. Have used their eSims a few times when travelling to the US and Europe, for both iPhone and Android phones (we got a mix of phones in the family) Now just bought for a tr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used a couple of times, most recently on a trip to China - was a lifesaver! Many other travellers made the mistake of having no internet or only a very small amount of data, I had a decent amount... See more
Because the SIM card from Sim Options was my first eSIM, I had a few questions about activation and settings. The support team was very friendly and patient, answered all my questions, and even d... See more
Company replied
I recently purchased an eSIM for my trip to Saudi Arabia, and I couldn’t be happier! The setup was incredibly simple I received the QR code immediately after purchase, and within minutes, my phone wa... See more
Company replied
Company details
Written by the company
SimOptions is your #1 marketplace for international Prepaid SIM Cards & eSIMs. Keep in touch with family and friends while being abroad! Save 100% on international roaming charges by choosing from the best eSIMs & SIM Cards available on the market.
Contact info
23 rue d'aboukir, 75002, Paris, France
- +1 6465862166
- contact@simoptions.com
- www.simoptions.com
4.5
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SimOptions
Dear Angie, Thank you for the 5 stars! We are glad to hear that you found our eSIM easy to get and install at a great price. Best regards, SimOptions Team
Advertisement
Always looking for a great eSIM option…
Always looking for a great eSIM option while travelling, that’s the only way to get around and communicate. Used it in Asia and the USA, first time in Europe. ALWAYS AN AMAZING EXPERIENCE. Recommend it
April 13, 2026
Unprompted review
Reply from SimOptions
Dear Dieter, Thank you for the amazing 5-star review and your recommendation! We are thrilled to hear that you have consistently had an amazing experience using our eSIMs across Asia, the USA, and now for your first time in Europe. We look forward to keeping you connected on all your future travels. Best regards, SimOptions Team
Finally found the plan I wanted
I spent several days looking at different eSIM options and sites. I wanted an eSIM for Europe that had both data and a phone number. However, I don't need a lot of data. SimOptions actually offered me a 31 day plan with a phone number and only 20GB of data. Plenty of data for me and for the right price. I've been very happy with how easy it has been to purchase the eSIM.
April 11, 2026
Unprompted review
Reply from SimOptions
Dear MWeston, Thank you for the fantastic 5-star review! We are so glad that you found the exact European plan you were looking for—with both a phone number and the right amount of data for your needs—and that the purchase process was easy for you. Best regards, SimOptions Team
It was fast and easy
April 10, 2026
Unprompted review
Reply from SimOptions
Dear Aisha Bint Abdul Qayyum, Thank you for the 5 stars! We are happy to hear that your experience getting set up with us was fast and easy. Best regards, SimOptions Team
Reply from SimOptions
Dear Genije Calije, Thank you for the 5-star review! We are thrilled to hear that everything was top-notch and met your expectations. Best regards, SimOptions Team
Advertisement
Reply from SimOptions
Dear Elsad Senaj, Thank you for the 5 stars! We are delighted to hear that you found our service very effective and our prices fair. Best regards, SimOptions Team
Was so pleased I came across Simoptions…
Was so pleased I came across Simoptions when I was looking for an eSIM for my holiday. Very easy to install as the instructions were simple to follow. Highly recommend.
April 9, 2026
Unprompted review
Reply from SimOptions
Dear Sharon Semary, Thank you for the 5 stars and your high recommendation! We are thrilled to hear that you were pleased to find us for your holiday and that the eSIM was very easy to install with our simple instructions. Best regards, SimOptions Team
First time user
So far the experience is smooth with reasonable prices and easy setup.
April 8, 2026
Unprompted review
Reply from SimOptions
Dear Ivan BG, Thank you for the 5-star review! We are glad to hear that your first-time experience with us has been smooth, and that you found our prices reasonable and the setup easy. Best regards, SimOptions Team
Absolutely excellent
Absolutely excellent. The same service as airalo but at a quarter of the price, 10/10.
April 2, 2026
Unprompted review
Reply from SimOptions
Dear Daniel, Thank you for the 10/10 rating! We are absolutely thrilled to hear that you found our service excellent and a great value compared to other options. Best regards, SimOptions Team
Advertisement
So far so good.
April 1, 2026
Unprompted review
Reply from SimOptions
Dear Ly M, Thank you for the 4-star review! We are glad to hear that everything is working well for you so far. Best regards, SimOptions Team
Excellent very practical option
The price was very reasonable, the explanations for downloading and use were clear and efficient. The Esim worked immediately. We were able to use the data all over Egypt, with only one small disconnection in the middle of the desert. Will definitely try again in other countries
March 7, 2026
Unprompted review
Reply from SimOptions
Dear Catben, Thank you for the 5 stars! We are thrilled to hear that you found our explanations clear, the price reasonable, and the eSIM perfectly reliable for your travels all over Egypt. Best regards, SimOptions Team
eSIM Unlimited Data 30 days Thailand + Phone Number
Ordered eSIM with local Phone Number and Unlimited Data for a good deal for 30 days in Thailand. Quick delivery. Easy payment (Apple Pay). Worked directly, no delays. Internet connection seems stable and quick so far (only tested 1 day)
March 29, 2026
Unprompted review
Reply from SimOptions
Dear Dr. Kurt, Thank you for the 5-star review! We are glad you got a good deal on the Thailand eSIM and that you experienced quick delivery, easy payment, and a stable connection. Best regards, SimOptions Team
Reply from SimOptions
Dear Avni Sharma, Thank you for the 5 stars! We are glad to hear that you found everything very easy with our service. Best regards, SimOptions Team
Advertisement
an eSim for Egypt
I bought an eSim for Egypt for my recent trip and I am very satisfied with my experience. The internet was working well, inside the app I can see how many GB are left.
In the beginning only I didn't understand why internet is not working so I contacted support and they told me to enable Roaming. It would be nice if after buying a sim card there would be an instruction written right away how to make sim card work.
Another issue is that if I switch between tabs on my phone - the support chat history disappears and I have to write everything from the beginning.
March 11, 2026
Unprompted review
Reply from SimOptions
Dear Mostafa Gamal Bakry, Thank you for the 4-star review! We are glad you were satisfied with your Egypt eSIM and that our support team could help you enable roaming; we appreciate your feedback regarding the activation instructions and the chat history issue, and we will work on improving these aspects of our app. Best regards, SimOptions Team
Great experience
Great experience, instant delivery for esim and easy to install, highly recommended.
March 25, 2026
Unprompted review
Reply from SimOptions
Dear Keith Hampson, Thank you for the 5 stars and your recommendation! We are thrilled to hear that you had a great experience with our instant delivery and easy installation. Best regards, SimOptions Team
Super easy to buy and very easy to…
Super easy to buy and very easy to install with many options to choose from. Highly recommend!!!
March 26, 2026
Unprompted review
Reply from SimOptions
Dear azumi hongkong, Thank you for the 5 stars and your recommendation! We are thrilled to hear that you found the purchase and installation super easy and appreciated the many options available. Best regards, SimOptions Team
Lots of options / Easy Instalation
Lots of options to choose from. Quick delivery of esim via email. Easy to install.
March 25, 2026
Unprompted review
Reply from SimOptions
Dear Umesh Bangur, Thank you for the 5-star review! We are glad to hear that you enjoyed the quick email delivery, easy installation, and the variety of options to choose from. Best regards, SimOptions Team
Advertisement
Found SimOptions thru a website that…
Found SimOptions thru a website that rates the best e-SIM suppliers, and after using them, without any problems, I would recomend this solutions to everyone going for a trip
March 25, 2026
Unprompted review
Reply from SimOptions
Dear Kai Myrbakk, Thank you for the 5 stars and your recommendation! We are happy to hear that you found us through a rating website and that you had a problem-free experience using our eSIM for your trip. Best regards, SimOptions Team
A very efficient and easy to follow…
A very efficient and easy to follow system. Really good value. Perfect for my holiday in Morocco
March 20, 2026
Unprompted review
Reply from SimOptions
Dear Theresa Boyle, Thank you for the 5 stars! We are thrilled to hear that you found our system efficient and easy to follow, and that it provided good value for your holiday in Morocco. Best regards, SimOptions Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.