Southwesttrains 

Disgraceful service. 1600 from Waterloo heading to Woking. Gets diverted to Guildford via Cobham as apparently a train was abandoned at Woking with no crew, causing a jam. What a joke. Then at Guildford no info as to which platform to Woking. Massive que and couldn't get on the platforms. Trains there with doors open and cant get on. No info. Had enough so got a taxi to woking at £23. The sooner they lose the franchise and all the strikers get sacked the better.

The worst public transport
Only in London

Constantly delayed, terrible service and once
again I'm gonna be late for work, on my final warning because of trains constantly being late!

Appalling service since change of control. Short trains in rush hour. Delays and cancellations. Owner should lose franchise immediately.

Useless. Honestly better of walking to your destination.

Worst train service ever.

They provide replacement buses today that were nearly an hour late ,resulting in missing the available train from Clapham. Incapable of ever arriving on time or close to it.

Shocking service.

Worst train service I have ever come across. Trains delayed every day for the last year. Connecting trains are a joke...they do not wait for people. We sprint to the competing train and reach the doors before they close- which is a joke because it was the train before that was delayed/ The staff have no answer for you and just shrug their shoulders at you and walk off. Terrible service.

Every train the last 2 years has been delayed.
Dirty trains, staff who try to be helpful but have no idea what's going on half the time.

Price is a bit higher then expected but the service was good and the train personnel was really pleasant. Would be better if there was charging post somewhere to charge my laptop...

Wish I could leave a 0.

Increased ticket charges, reduced service. I could probably get to my destination quicker on the back of a donkey

Terrible service. Trains delayed and cancelled on a daily basis.

Southwestern are a disgrace. We’re only 3 days back in the New Year and already this morning my train was cancelled and this evening delayed and overcrowded to the point of being a health and safety risk. How has this been allowed to continue. Their excuse this evening is because of a broken down train. Well of course they break down because they are old. If Southwest were allowed to keep the franchise we could be sitting on new trains by now running on time. How much more do we have to endure before someone intervenes to sort the mess out thar is Southwestern Trains. It really is an applauding service

Go to the website wanted to go from Wellingborough to Pontefract the Thieves wanted £134 for being stuck on a stinky train nearly 3 hours each way I really feel sympathy for people that have no option fork them I'll go by car it's quicker and providing I haven't been at the sprouts less smelly I really need to do something about this is a scandal HS2 I s*** it

Terrible company. Trains are regularly late or cancelled, or don't stop at your station because they are running late.
Delay repay is refused 3 times out of 4, under the false pretext that the train was on time, or less than 15 min late.

Everyday the train late. The worst service on trains in UK yet the prices only go up.

How you accept a child age up to 15 is ridiculous, 16 year olds are being made to pay for adult fares while on a significantly low “minimum wage”

Now that the month long strikes are over we have signal failures. SW railway you know you’re useless no point ignoring it..come up with a plan!!!

I had never written a negative review before I experienced the disaster that is South West trains. (My belief is that we are generally too quick to complain).
With that in mind, this is the second one I am writing especially for this train line.
Seriously. You need to get a grip. Horrifying service. Please do something!

Disgusting service, never able to book a seat and when you get an assignment, they just decide not to have any reservations so you are the last to find a seat.
10 carriages down to 5
Apologies as usual but no reason as to why
Last time We stood from London to Exeter with an 80 yr old on the floor next to toilets.
Expensive and no value for money.
We should be the ones striking to boycott them

The service South West Trains provides is an absolute mockery out of people.
The train travel during December was hellish.
I hardly saw my 5 year old son as I was getting back home a lot later than usual.
Plenty of delays and cancellations.
The delay repayment is total waste of time.
I applied once for this and got £0.30 voucher! ( daily £8.00 ticket price).
The day when strike eventually stopped I was faced with the increase in the ticket price and a delay.
It is a disgrace.

Deliberately lengthy and arduous process to apply for delay compensation.