speediance.com Reviews 

282
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the modern equipment is compact, space-saving, and exceptionally versatile for daily home workouts. People also love the incredibly helpful staff and responsive support team, who make the setup process smooth and pleasant from start to finish. However, some customers also noted occasional issues with customer support delays and unexpected technical complications. A few reviewers experienced frustrating service responses or found the machine too complex to operate effectively on their own. Others mentioned that equipment parts can sometimes break or experience malfunctions over time.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting its space-saving design and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support agents are quick to respond,... See more

Quality

People report positive experiences with quality, highlighting that the equipment feels solid, well-built, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting representatives like a team member for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful machine- the Gym Monster 2. Delivered within time frame promised, and good after sales support helping iron out some details. Kat and Andrew were superb.

Rated 5 out of 5 stars

Just got my Speediance Gym Monster 2 delivered, and I’m already impressed! The setup was smooth, and my first few workouts have been amazing. The resistance feels really natural, and the smart feature... See more

Rated 5 out of 5 stars

I’ve been using the Speediance Gym Monster 1 for a while now and honestly, it exceeded my expectations. The build quality feels solid, the screen is great, and everything just works smoothly out o... See more

Rated 5 out of 5 stars

The set up is as easy as unfold and turn on. Super straight forward. Came with all the accessories needed. I would recommend registering with wellness+ to get the full workout AI. I am 5 weeks into my... See more


Company details

  1. Fitness Equipment Store
  2. also in
  3. Fitness and Nutrition Service
  4. Fitness Equipment Wholesaler
  5. Physical Fitness Program

Written by the company

SPEEDIANCE, founded in 2020, is committed to creating a series of intelligent fitness equipment and high-quality content through innovative sports technology, making fitness both scientific and engaging. We aim to foster a fitness culture and revolutionize smart fitness experiences. Inspire healthier lifestyles by reshaping fitness routines.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

282 reviews

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No recent history of asking for reviews

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Replied to 5% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(282)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

I was on the fence for at least a year…

I was on the fence for at least a year before pulling the trigger and deciding to get one. Not one regret after purchasing the Speediance gym monster 2. The equipment is of high quality than I expected. The workouts are all you need to get shredded or meet whatever gym goals you have. You can basically workout every muscle you need to get in shape or stay in shape. My only problem I have faced is that you can’t connect your headphones via Bluetooth to listen to music while working out. But the music that it comes with and the sound are quite decent, and does get you pumped up during your workouts. The Speediance app is awesome as well, it tells you when to take a rest day, and when your muscle groups are ready to be worked out again. Which makes planning workouts so much easier. I would highly recommend this to anyone who is considering purchasing it. You honestly won’t regret it.

April 21, 2025
Unprompted review
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Reply from speediance.com

Hi there, thank you so much for taking the time to share such an amazing review with us! We’re truly delighted to hear that your Gym Monster 2 has exceeded your expectations and is helping you stay on track with your fitness goals.

It means a lot to know that you’re enjoying both the quality of the equipment and the workout experience, as well as the convenience of the Speediance app for planning your training.

We also really appreciate your feedback regarding Bluetooth headphone connectivity. Feedback like yours is incredibly valuable to us, and we will share it with our product team.

Thank you again for your trust and recommendation. We’re honored to be part of your fitness journey and wish you continued success with your workouts!

— Speediance Support Team

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Rated 5 out of 5 stars

2 years experience - amazing

I’ve been using the Speediance Gym Monster for over two years, and it has truly exceeded all my expectations. Up to this point, I haven’t experienced a single issue with the machine – it’s been reliable and consistent throughout.

What I really appreciate is the ability to train all muscle groups with an experience that feels very close to a traditional gym, but with the added convenience of working out at home. It saves a significant amount of time – my workouts take about half the time compared to going to the gym, especially since there’s no waiting for equipment.

The weight range is more than sufficient for my needs, and honestly, I don’t feel the need for anything heavier. Overall, it’s an excellent solution for anyone looking to maintain a full, efficient workout routine from home.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, great product.

I've been working out for years on my Gym Monster and just been completely transformative.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I don't regret my purchase of a Gym…

I don't regret my purchase of a Gym Monster 2. I've had it more than a year. Customer service is good if you're okay with email correspondence/email chatbots. If you can afford it, buy it.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I love my machine

I love my machine, particularly for its convenience and that it is not a subscription model, unlike competing machines.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

The Speediance Gym Monster has been a…

The Speediance Gym Monster has been a great investment for my home setup. Having my own personal gym has been a game changer—I’ve got the rower, bench attachments, and pretty much all the accessories, and I’ve even canceled my gym membership because of it.

It may seem expensive at first, but with four people in my household using it, it actually ends up being more cost-effective than paying for multiple gym memberships. The AI features and health integration also make it feel like you have a personal trainer right at home, which adds a lot of value.

I’ve run into a few issues with the machine, but Speediance’s customer service has been very responsive and helpful in getting everything sorted out. Overall, I’m really happy with the experience and the convenience it brings.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Speediance owe me more than 3000 euro

It was confirmed to me that they would deliver the equipment to my door, but when it arrived the delivery company only said they had instructions to leave it on the street, so I refused it and requested a refund. However it took Speediance almost 60 days and lots of emails back and forth to comply, finally after a very firm legal realisation they refunded me. But as Im in Spain and Spanish law dictates that if they dont process the refund within 14 days I have the right to a double refund they still havent complied. Speediance are now ignoring me and Im taking this to EU, the Spanish tax agency and looking into their "influencers" to see how deep they are involved in this scam.

March 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good service

Very good service. Even though the warranty had already expired, I received replacement cables without any issues. They also included a small gift to compensate for the defective product. I really appreciate the excellent customer support. Highly recommended!

March 16, 2026
Unprompted review
Rated 2 out of 5 stars

They left me stranded and injured and will not help future customers by improving their processes

OK so, I've used it for a while now and the product itself is good. That's why I've given 2 stars.

The reason it is only 2 is because
1) they delivered it to outside my block of flats. It weighs 150 kg and is in a huge box. They never informed that this was the case. They just said it is standard shipping rules from their company - as if I should know that. I said to them they should inform people before they order and they said no, we should know this already. I would have been fine if they had updated their process here - we all make mistakes. But this was a horrible surprise that should not have been a surprise.
2) After having an unmoveable box outside my flat, I called their phone. I was told I would get help moving and they would call me back. I waited. I tried an hour later, I waited. All day I called them and they wouldn't call back. In the end it was dark and I panicked. I didn't want to leave it outside all night. I tried to open the box and get the equipment out myself.
3) They finally answered one of my emails with useless information - that getting it out of the box was easy. I can tell you it wasn't. I injured my lower back trying to get the 150kg piece of metal out of the box. But honestly I feared far worse injury- I thought it was going to land on top of me at one point. No instructions at all. Only much later did they tell me that they had a video on youtube explaining it. Once again how was I meant to know that. And why does it take all day with no response?
4) I finally got it to my cellar, where there is no internet (it is 4 floors below my flat). Only to find out that it literally doesn't work at all without internet. I have a 150kg brick in my cellar. I say I want to return it, but to do so I would need to put it back in the box (literally impossible - even if I had an advanced puzzle degree to work out where all the styrofoam blocks go, there is no way I could put 150kg of metal into that box. They said I should have realised because they have online exercises. I said it was not clear that they whole thing doesn't work, even if you don't want online content.
5) Again I said to them - why don't you tell people you need internet? Before buying say 1) we deliver to outside your house - please watch these videos to see if it works for you and 2) it needs internet to run. Then get people to agree.
6) As a third thing 3) Let people know about all the customs duty they will pay. I bought on a .ch website and paid in CHF. This implies that delivery is from Switzerland. It wasn't. I had to pay 400 CHF of import duties which was a horrible surprise again.
7) On all 3 things they refused to inform people in future saying it should be obvious. This is the absolute worst thing. I had a terrible experience, paying 400 CHF more than thought, injuring myself and fearing bigger injury, and not being able to use the thing at all when it arrived, with no way of returning. And they won't even accept my feedback for how to make it better for future receivers.
8) They then told me on email that it does work without internet. I asked how twice and received no response from them either time. Presumably because it doesn't work without internet.
In the end I moved it to somewhere with internet where I didn't want to have it, and it works.

But my overall experience with the company is be very careful. If it doesn't work for you, you have a 150kg brick that you can't return and they won't help you.

February 16, 2026
Unprompted review
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Reply from speediance.com

Thank you for taking the time to share your feedback. We are very sorry to hear about the difficulties you experienced with the delivery and setup, and we sincerely apologize for the inconvenience it caused.

If your purchase was made through the local team in Europe, we may not have full visibility into the process. However, we have received your feedback and will continue working to improve our services.

Once again, we sincerely apologize for the inconvenience and hope you are now able to enjoy your equipment.

Rated 5 out of 5 stars

Great reviews

I ordered this after researching many other home gyms. This was one of the only ones that did not have a monthly fee. Got many good reviews

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Suitable for beginners to advanced

speediance have many programs in built in the machine
user have the opportunity to experience different types of exercises all the in comfort of my home.
For beginners to Advanced, all users are covered

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Gym Monster 2 was my best purchase of 2025

Gym Monster 2 was my best purchase of 2025. Transformed the way I exercise. I love the guided programs. Although I'm not new to lifting weights, the programs do push me. Also loving how I can link my Apple watch to the machine so that I can monitor my heart rate. Another plus is that it saves so much space; just fold up the base when not in use.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Speediance Gym Monster!

I have been using the Speediance Gym Monster for over two years now and it has made me so much more consistent at working out. I like that I can create a custom workouts. It just guides me through the steps each day so that I can just listen to podcasts while the machine does all the thinking. And, the customer support has been amazing!

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I love my speediance gym

I love my speediance gym. It's compact versatile and has all the workouts I need whenever I need it. I love that it has wellness program and also lots of training exercises to choose from. I highly recommend it to anyone.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

A+ Customer Service

I don't think I've ever had higher quality customer service than I received from Andrew at Speediance. He worked tirelessly with me to solve the problem, not with the actual Gym Monster but with its return (I only returned it because my husband who has MS and major mobility issues and fine motor skill issues, was not able to use it). Andrew remained in constant contact with me from beginning to end and expedited the refund process. I am so grateful to him.

March 6, 2026
Unprompted review

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