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See what reviewers are saying

Rated 1 out of 5 stars

Purchased the top of the line VPS and immediately experienced issues. Submitted a ticket and they asserted I violated their terms by crypto minning so they throttled my server. That was an egregious... See more

Rated 5 out of 5 stars

Best Hosting Provider I've Used in 30 Years I've been doing self-hosting of physical boxes (home office & data center), using VPS, and provisioning cloud nodes for as long as the internet has b... See more

Rated 5 out of 5 stars

SSD nodes offers very fast VPS servers with high bandwidth connectivity and SSD or even NVMe storage. Tons of RAM for very low prices. Customer support will not hold your hand, and sometimes take a... See more

Rated 4 out of 5 stars

We have multiple VPS with them, and most of them are running smooth for about 2 years. In our experience their support is prompt. However they do go have occasional downtimes, and when that hap... See more

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Company details

  1. Cloud Computing Service

Information provided by various external sources

SSD Nodes' VPS platform combines speed, simplicity, and resiliency to let you get back to growing your business or developing the next great experience on the web. Backed by a 14-day money-back guarantee and a 100% uptime SLA.


Contact info

3.5

Average

TrustScore 3.5 out of 5

247 reviews

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Rated 4 out of 5 stars

A Great Low-Cost VPS Provider Alternative

So far, my experience has been overwhelmingly positive with SSD Nodes. I use them for personal projects and trying out new self-hosted applications that I may want to use. I also use them for CI/CD processes related to some software hobby projects that I work on outside of my day job. Their prices are great, and they have been reliable in the few months I have had my systems with them.

SSD Nodes has also been actively trying to work with clients to figure out where they will head next in terms of improving their services, which I think is great. If they are able to offer private networking to clients along with firewall configuration within their web portal for client systems, it will make them more competitive to providers like DigitalOcean, Linode, Vultr, etc.

The one other important point to keep in mind when you are working with a VPS provider like SSD Nodes is that it is not fair to compare them to AWS, Azure, or Google Cloud Platform. They are not built to be a competitor to these platforms, and you are not going to get the same number services, nor the level of sophistication that these other platforms offer with SSD Nodes. This isn't a bad thing depending on your use case. For me, this is exactly what I want as those other cloud providers are far too complex and costly for my needs. I use them every day in my professional life, but I have no interest using them for my personal projects.

Lastly, the only issue I have experienced during the past two months is that sometimes my VPS's have failed to come back up after restarting them from within administration tools that I use. When that has happened, I have needed to login to the SSD Nodes control panel and restart them from there. Once that is done everything is good again. I'm not sure why this behavior is occurring, but it hasn't been problematic enough for me to be too concerned given my use case for the VPS's that I run.

October 1, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Jonathan,

Wow, thank you so much for taking the time to share your experience! We truly appreciate the thoughtful feedback and love hearing how you're using our services for your personal projects and CI/CD processes. It's great to know that SSD Nodes has been a reliable partner in your journey so far.

We’re always striving to improve, and it’s insights like yours that help guide us. The issue you mentioned at the end caught our attention, and we’d love to dig into it to ensure everything runs seamlessly for you. Feel free to drop us a message, and we’ll take care of it!

Thanks again for your support—your input is invaluable to us!

Warmest regards!

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Rated 1 out of 5 stars

Buggy Servers and Very Slow Customer Support

I been with same for some time. I was attracted by the price for SSD drive.
their customer support are very slow to respond, like in 24hr. So when you server i stop working just because its give up on Lunux operation system, and you dont pay extra..you totally screwed.
you have one general responds in period of 24hr. There is no one to call or chat

September 19, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Daniel,

Thank you for sharing your feedback. We're truly sorry to hear about your recent experience, and we take your concerns seriously.

While we aim to provide reliable services and responsive support, it seems that we’ve fallen short in meeting your expectations this time. Typically, our support team responds within a few hours, but it sounds like there was a delay in your case, which we’ll investigate immediately. We're committed to offering quality service at an affordable price, and while we do offer live chat support, we strive to ensure our ticketing system provides efficient assistance.

We are going to look into the specific issues you encountered with your server to understand what went wrong.Your satisfaction is important to us, and we’ll do our best to resolve any lingering issues.

Thank you for your continued patience,
Regards.

Rated 1 out of 5 stars

While SSDNodes does offer incredible…

While SSDNodes does offer incredible pricing, it has been my observation that the products do not meet the advertised performance claims due to the resource allocation methods being used.
i make a video on youtube to show the real performance of his servers

August 25, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Mr Amine,

Thank you for your feedback and for giving us the opportunity to address your concerns. We genuinely regret that your experience did not meet your expectations and appreciate the time you've taken to share your thoughts.

We've reviewed the details of your case and understand the frustration. We can assure you that our support team are hands-on your case and will be communicating with you to come to a resolution.

Best regards,

Rated 1 out of 5 stars

Avoid SSDNodes at all costs!

I have been using their VPS for two years, and despite repeatedly reporting serious network issues (where the server would go down after reboots or the network interface would disconnect automatically), the problem was never permanently fixed. I raised the issue with their support team 6-7 times, and every time they claimed it was resolved, but the problem kept recurring. Their support team never followed through with any effective solutions or even proper communication. If you value your business and uptime, it's better to spend a bit more for reliable service elsewhere. SSDNodes is not worth the risk.

August 21, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Mr Hasnain,

Thank you for taking the time to share your experience with us. We sincerely apologize for the ongoing issues you've faced with your services and for not meeting our expectations in terms of support and communication. Your feedback highlights areas where we need to improve, and we take your concerns very seriously.

We understand how critical uptime and reliability are for your business, and we regret that we haven't provided the level of service you deserve.

We would greatly appreciate the opportunity to make things right.
Your satisfaction is important to us, and we want to regain your trust.

Thank you again for your honest feedback. We hope to have the chance to resolve this and serve you better moving forward.

Warmest Regards.

Rated 5 out of 5 stars

Easy setup & best pricing

I have joined SSD Nodes for few months now after trying many alternatives.
Very easy to setup, switching between Ubuntu and CentOS took few minutes.
And i have to say they have the most competitive prices in the market.

June 7, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Danny,

Thank you so much for your kind words and for choosing SSD Nodes!
We're thrilled to hear that you've had a positive experience with our services.

We're dedicated to providing competitive prices without compromising on quality. Your feedback is invaluable to us, and we're delighted to have you as part of the SSD Nodes family.

If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to help!

Best regards!

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Rated 5 out of 5 stars

The Best Price to Performance Ratio

The Best Price to Performance Ratio. The Best Price to Service Quality Ratio. The Best Price in the Industry.

We are (now too) proud users of SSDNodes VPSes/

May 27, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Mr Natarajan,

Thank you for your glowing review, specially coming from an experienced professional in the IT industry! We’re delighted to hear that you find SSDNodes offers suitable for your needs.

We are proud to have you as part of the SSDNodes family. Knowing that our VPS services meet and exceed your expectations is incredibly rewarding. Our team works tirelessly to ensure that we provide top-tier service and quality at unbeatable prices.

If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Your satisfaction is our ultimate goal, and we're always here to assist you.

Thank you for your trust!

Rated 1 out of 5 stars

Right now my two servers with them are…

Right now my two servers with them are down. I was reading some bad reviews on them and it says that they are now overselling their service and therefore their hosting service is becoming slow and unusable. My action now is to move my hosting elsewhere. It was good when they started but now they are getting greedy and not caring about SLA.

May 26, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Peter,

We are sorry to hear about the issues you have experienced with our service. We genuinely value your feedback and take it very seriously.

We understand that reliable hosting is critical for your operations, and it's concerning to hear about the downtime and performance issues you've encountered. Our goal is to provide consistent and high-quality service, and it appears we have fallen short in this instance.

Our server experienced an unexpected issue that led to a downtime. Despite our best efforts to maintain a seamless service, an unforeseen technical problem occurred, which we have since identified and resolved.
Our technical team worked diligently to diagnose and fix the issue as quickly as possible.

Please accept our heartfelt apologies for this disruption. We value your trust in us and are dedicated to regaining it through improved performance and communication.
We have also implemented measures to prevent such incidents in the future.

If you can please provide your contact details or email us directly at customer-relations@ssdnodes.com to be able to expedite this process and ensure all your needs are met.

Thank you for your patience and for bringing this to our attention. We are committed to improving and hope to regain your trust in the future.

Rated 2 out of 5 stars

Poor service & server performance

Poor service & server performance, resources.Took a years service and it has been a real pain since onboarding. Servers stop working, service ticket reply get 48 hrs to respond and take action. No live chat/call support. No server maintainance ,monitoring ..poor uptime

May 22, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello,

We want to thank you for taking the time to leave your feedback and we are deeply sorry that you encountered this experience.
We take all customer reviews seriously and strive to improve based on our clients' feedback.

On another note, our servers undergo regular maintenance and monitoring to ensure optimal performance. We maintain a consistent uptime of over 99.9%.

While we aim to respond to all service tickets within 24 hours, there may be occasional delays. However, a 48-hour response time is not typical and does not reflect our standard practice.
As per live chat, it is available 24/7 on our website.

If you can please provide your contact details or email us directly at customer-relations@ssdnodes.com to be able to assist you better. Upon searching and internally investigating with the team we couldn’t find your profile and we aren’t able to contact you.

We are sorry again for all the issues you faced. Impatiently awaiting your reply.

Rated 5 out of 5 stars

Best VPS deal with excellent customer service

I used to host several domains at IONOS and was considering purchasing
a VPS plan so I can have more control over my websites and installed packages.
After spending several days searching the internet for a decent plan that wasn't
too expensive, I could not believe the offer I found from SSD Nodes.

It looked too good to be true, but as it turned out and after reading reviews from
happy customers, it is real and they delivered on their promise.
I now have my own VPS with 8 vCPUs, 32GB of RAM and 480GB SSD at an incredibly low
price that no other VPS provider could beat.

While I was setting up my server with what I want, I ran into a situation that I
wasn't able to figure out on my own. I submitted a support ticket and was really
surprised to see their quick response and how much detail they provided to ensure
I got what I needed and understood their process. Get this. Not only did I receive
excellent customer service, but a day later I received an email from the CEO and
founder himself (Matt) inquiring about my experience to make sure I was happy.

I would highly recommend SSD Nodes to anyone looking to get the most bang for their buck
and great customer service.

March 28, 2024
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Oscar,

Thank you sincerely for taking the time to share your feedback with us.We're delighted to learn that our plans met your expectations and provided the level of control and performance you were seeking.
At SSD Nodes, we strive to offer competitive pricing without compromising on quality, and it's gratifying to know that our offerings have met your expectations.

Your recommendation means a great deal to us, and we look forward to continuing to serve you with excellence.
If there's anything further we can assist you with, please don't hesitate to reach out.

Warmest Regards!

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Rated 5 out of 5 stars

Director of Customer Success

It is truly an honor to have a partnership with SSD Nodes. I have been working closely with SSD Nodes since we started working together back on Jun/25/2019. I can say that it has always been an absolute pleasure working with SSD Nodes management and their teams. We do not have a customer/vendor relationship as is commonplace in today's business world, we have created a "partnership" over the years and work closely together regarding "our" goals and objectives. They are conscientious, integrity-driven, quick to respond, and easy to work with at all times! I am looking forward to another 4 years, 7 months, 6 days, and more as we continue to grow together.

January 31, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Dave,

Wow, what a trip down memory lane! It feels like just yesterday we embarked on this epic journey.

We couldn't agree more – our relationship is more than just business. It's like we're the dynamic duo of the digital world, working hand in hand towards common goals and objectives.

Your kind words about SSD Nodes' management and teams have us blushing.
Rest assured, we're committed to continuing to provide you with top-notch service and support as we grow together.

Here's to another 4 years, 7 months, 6 days, and counting of laughter, success, and continuous growth. Buckle up – the adventure is far from over, and we're thrilled to have you by our side.

Thank you for being an integral part of our journey.

Warm regards,

Rated 5 out of 5 stars

SSDNodes is a fantastic value!

I'm delighted to review SSDNodes. I've been using them for my small business for about four years now and wouldn't consider any other provider. The pricing is fantastic. The support is excellent. A bit more:

The compute is great - I've only had two performance problems in my entire time with them and they were able to migrate me to a less utilized server quickly.

Storage is up to par - read/writes can be considered 'mainstream,' it doesn't scream but it's by no means slow.

Networking is outstanding - they are well peered and I've never had any troubles with quota.

I REALLY like saving dollars by using IPv6 only. Fantastic option. Easy enough to throw an overlay network on top of it and keep on.

Overall, an excellent value, great support, and good people to work with!

December 29, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Derek,

Thank you so much for taking the time to share your positive experience with SSDNodes!
We're thrilled to hear that you've been a satisfied customer for the past four years and appreciate your loyalty.

It's fantastic to know that you find our pricing competitive and that you've had a positive experience with our support team. We understand the importance of reliable performance, and we're always working towards providing a high-quality services that cater to our customers' diverse needs.

We truly value your business and look forward to serving you for many more years to come.
If you ever have any questions or need assistance, please don't hesitate to reach out.

Thank you again for choosing SSDNodes!

Best regards,

Rated 1 out of 5 stars

They're keeping my money for a service I'm not using.

ssdnodes seemed reputable so I signed up for a several-year engagement. After having a rough start and their service not fitting my needs, I decided to cancel.

At that point they gave me a credit on an account that I won't be using. They refuse to give me a refund saying that I'm past the 14 day trial and then trying to explain their profitability calculations as an excuse for not refunding money they're keeping while not providing a service that I'm using.

In my book that's called stealing and I'd had for anyone that I care about to have this same experience. Do not use them. Stay away.

December 29, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Jonathan,

First of all we deeply regret any inconvenience or frustration you may have encountered during your experience with us.
Your comments are valuable to us, and we are committed to do our best to serve you better.

It's important to note that our Terms of Service agreement enters into effect immediately upon customer’s agreeing and activating the purchased service(s).
After purchasing a server, a 14-day money back guarantee is available so the customer can test our infrastructure. If not satisfied, a full refund is given upon his request.
As for the customers that are outside this window, SSD Nodes Credits can be given for such cases, which have no expiry date.

While we acknowledge that billing and refund processes can be intricate, SSD Nodes, like any reputable service, typically operates within the terms and conditions agreed upon during sign-up.
We recognize that our explanation won’t rectify this situation, but it’s really important to us to state all the facts, and we want to assure you that we take your concerns seriously.

While we cannot alter the past, we would like to ascertain our will and never-ending efforts to improve our services and make them up to your expectations.

We hope to have the chance to regain your trust in the future.

Warm Regards.

Rated 5 out of 5 stars

I purchased a 14 day trial

I purchased a 14 day trial. After I purchased it but before the 14 days were up SSD Nodes came out with a better deal than the one I purchased. When I requested the better deal, they gave it to me, no questions asked. The process to get the better deal was easy and hassle free.

December 18, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Bill,

Thank you so much for taking the time to share your experience with us.

We're thrilled to hear that our team could assist you in upgrading to our better deal hassle-free. Providing our customers with the best value and service is always our top priority.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
We appreciate your support and look forward to continuing to exceed your expectations.

Warmest Regards!

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Rated 5 out of 5 stars

Great Service

When my journey started with hosting I really had no idea where to start looking. I came across SSDNodes after some research but was really surprised and skeptical with the price difference between them and the one I found in the European market.
Now I can tell you after few months of trying them out, I am satisfied with the speed of services and the technical team responsiveness.
Oh and I really like the new website, it looks fresh and up-to-date.

December 11, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Mr Guillame,

We genuinely appreciate your input and are thrilled to hear that our services fits your needs. Thank you for taking the time to leave a review.

Your comments help us understand what we're doing right and where we can make improvements.

If there's any areas where you think we can enhance our services even further, we'd love to hear more.

Once again, thank you for choosing us, and we look forward to serving you in the future.

Wishing you a wonderful week!

Rated 5 out of 5 stars

Avoid SSDNodes.com If You Want Solid Customer Support

UPDATE:
SSDNodes made everything right!

OLD REVIEW:
******************
I have had a horrible experience with SSDNodes and I don't even know why! I have been looking for two VPS servers so I can set up a reverse proxy on one and containers on the other. I am already have a VPS host, but that host doesn't have machines of the size that I want. I went searching and came across SSDNodes. They ran a fantastic Black Friday promotion and I decided to sign up for two 48GB servers. It was a nightmare! I use a VPN when I'm on the Internet and I had my VPN active when I went to their site. I created an account and tried to purchase two 48GB servers. I configured the machines with the options I wanted and then went to the checkout page. I entered my credit card information. You have to confirm payment before checking out. I entered the info, hit confirm payment and received a message telling me my order was being flagged for fraud by MaxMind & I would have to submit a ticket to get help. I took a screenshot & submitted a ticket. Then I did some research on this error message & discovered that MaxMind uses geolocation of the IP and the billing address to determine fraud, among other methods. I also discovered they have issues with VPNs. I turned the VPN off and tried to place an order again. Same outcome. Each time, the service hit my credit card and I could see the pending charge, but then they promptly cancelled the transaction. I signed up for the service they use that processes the credit cards for them. It is similar to PayPal and it is called Line Pay. That service verified me and got me set up and then I tried the SSDNodes order again, this time using Line. Even though Line had verified me and processed the payment, again my order was flagged as fraud and promptly cancelled. I reached out via the ticket to see if I could get someone to help me, but there had still been no response. I wasn't home when I was doing this, so I contacted my credit card company & added the address where I was staying to the card. Then I tried again using that card, which now matched the IP geolocation. Same outcome. By this time, someone had reached back out to me and told me they would forward my request to the billing department. A while later, Arun reached out to me and told me to try again with my VPN turned off. He also closed the ticket! I used another credit card where I had also added the current address and got the same result. I opened another ticket and told them I needed help and asked if I could call them or if they could allow me to add money to their system and they then take that money to pay for the servers, even though my credit cards worked fine and had plenty of money on them. Crickets! Then I got a response and was told they would forward my request to billing again! At this point, I had tried to order a total of about 6 times, but I was frustrated because I had tried every method I could to purchase and received absolutely no support to complete the purchase. Finally, 2 days after this ordeal started, Arun sends me another message and says he can't approve my order because of how many errors I had generated in the system! I was absolutely flabbergasted by this because the only reason I generated multiple errors is because I tried to order multiple times and could not do so! It wasn't a money issue and I'm certainly not an individual who has ever had any issues with fraud! I received no support! They didn't ask for ID to verify I was me or that my ID matched my credit cards, which it does. They just ignored me. I have the emails & the screenshots to prove this. I reached back out to Arun through their ticket system to ask why he couldn't approve the order given the fact that the only reason there are multiple errors is because I tried to submit the order multiple times. I got no response at all. I've never seen an actual business operate like this! Here I am, willing to spend hundreds of dollars per server and I'm being treated like some sort of unworthy individual! I took this as a sign and I'm going with another hosting company. I'm mad at myself for wasting my own time trying over and over again to give them my money! As soon as I encountered the first issue and their response was lackluster, I should have just stopped and moved on. The server price was really amazing, but if this is how their customer support operates, I couldn't imagine them being responsive if I had a server problem and needed them. Oh well. I'm taking my money elsewhere and I would encourage everyone to avoid this company at all costs. Their prices might look amazing, but it isn't worth it if you can't get help when you need it! With my other hosting company, I had two major problems, so problems can occur even when you're doing nothing wrong. You need a company with reliable customer support. SSDNodes is not that.

November 20, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Dear Ms Kay,

"A rocky start doesn't determine the destination; sometimes, it's just the turbulence before a smooth flight."

First and foremost, please accept our sincere apologies for any inconvenience or frustration you may have experienced.
We genuinely appreciate your feedback, and we assure you that we take your comments seriously.

We extend our heartfelt appreciation for your exemplary cooperation and responsiveness, which have contributed to the smooth and efficient resolution of matters.
Thank you for being a valued and proactive partner in our efforts to enhance customer satisfaction.

Once again, we apologize for the disturbance we may have caused you, and we appreciate your understanding as we work to address and rectify the issues you've raised.
Your encounter doesn't reflect the high standards we strive to maintain, and we are committed to making things right.
Thank you for giving us the opportunity to improve.

Warmest Regards!

Rated 5 out of 5 stars

Cost efficient & Dependable

I really like how easy everything was with setting up my server. Their products is budget friendly but also very dependable. Really recommended. Also the technical team was very helpful with setting my inquiries.

November 4, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Duong,

Thank you for your kind feedback! We're thrilled to hear that you had such a positive experience.

It's always our goal to make the process as seamless as possible for our customers.
We're also pleased to hear that our technical team was able to assist you with your inquiries.

Your recommendation means a lot to us, and we truly appreciate your support.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you for choosing our services!

Warmest Regards!

Rated 5 out of 5 stars

Competitive pricing

I always get the best deals from SSD Nodes.
The prices are really competitive from what i find in the market those days.

October 19, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Steven,

We want to express our gratitude for your valuable feedback.
We're delighted to hear that you consistently find the best deals with SSD Nodes!

Providing competitive prices is a top priority for us, and we appreciate your support.
We hope you won’t hesitate to let us know how we can serve you better in the future.

Thank you for choosing SSD Nodes.
Best Regards!

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Rated 5 out of 5 stars

Very good supported

Very good supported,
Fast und clear explain, help completely.

September 11, 2023
Unprompted review
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Reply from SSD Nodes

Hello Mr Emad,

Thank you sincerely for reaching out. We're thrilled that you had a positive experience with us.

Your satisfaction is our top priority, and we're committed to delivering even better service in the future.

Should you ever have any suggestions, questions, or additional feedback, please don't hesitate to get in touch.

Once again, thank you for choosing SSD Nodes.

Regards

Rated 5 out of 5 stars

Competitive prices from SSD Nodes

I have been in the tech market for long so I know how the system works that's why I have to give SSD Nodes credits for still providing competitive prices. I have few different servers with them till now few downtime that was quickly resolved. Their customer support was quickly available for help.

September 4, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Philip,

Thank you so much for taking the time to leave us such a glowing review. We are delighted to hear about your positive experience.

We are committed to providing the best possible customer experience, and your feedback reinforces that we are on the right track.

If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to assist you.

Once again, thank you for choosing SSD Nodes. We look forward to serving you again in the future.

Best Regards

Rated 5 out of 5 stars

Support team went the extra mile

I decided to write this review after I had technical problems with my server. The support team went the extra mile to help me although the issue was from my end. So, for that I wanted to give them gratitude and to thank them.
I really hope you will have windows OS available soon. Thank you !

August 25, 2023
Unprompted review
SSD Nodes logo

Reply from SSD Nodes

Hello Mr Rob,

We wanted to take a moment to express our sincerest gratitude for your kind words regarding our customer support.
Your feedback truly brightened our day!

Providing exceptional customer service is at the heart of everything we do, and knowing that we were able to meet your expectations brings us joy.

Providing Windows Operating System is currently in our development pipeline.

Once again, thank you for taking the time to share your feedback. We look forward to serve you with the same level of dedication in the future.

Best Regards

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