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Rated 5 out of 5 stars

The battery was listed correctly for the TomTom Go model I was looking for. The manual to change out the old battery was found else where but the site is clear on what you are buying. Delivery was as... See more

Rated 3 out of 5 stars

Ordered an item on February 7, sent money as stated on invoice, contacted support, because I didn't get any update on the payment being received or the order being processed. Proceeded to contact... See more

Company replied

Rated 4 out of 5 stars

Fast delivery, good product , a description how to install the new battery would be nice. The Battery works amazing and my Dyson is like brand new.

Rated 5 out of 5 stars

Good product. Deliver on time , resalable price .easy process . Clear follow up the product . Recommended

Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Bij ons vindt u een uitgebreid aanbod aan accessoires voor GSM, digitale camera, iPod en PDA. Bezoek nu onze webshop op www.subtel.nl en overtuig uzelf van ons aanbod!


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Package arrived in order

Package arrived in order, only the delivery time was below "standard" which is still okay but if you want to have it next day, that ain't gonna work.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

After a small issue with shipping

After a small issue with shipping, during corona time which is messy, I'm sure, the support team answered quickly and offered a refund right away. I'm sure to shop there again!

March 26, 2020
Unprompted review
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Rated 1 out of 5 stars

Misleading Advertising

The wallet case I bought supposedly suitable for a Fairphone was the wrong size (length) and had no holding case to stop the phone slipping out. All this proved is subtel.nl is good monitoring and tracking web searches and offering their products whatever the customer needs! Be warned!

March 25, 2020
Unprompted review
subtel.nl logo

Reply from subtel.nl

Dear Pendle, D.,
Thank you for your review.
We're sorry you're disappointed. I think we made a mistake. Our customer service will be happy to take care of your request.
Best regards,
Subtel GmbH

Rated 3 out of 5 stars

Product delivered correctly but late

Product was delivered correctly, but it took 5 working days.

March 10, 2020
Unprompted review
subtel.nl logo

Reply from subtel.nl

Dear F. de Vries,
thank you for your review. We're sorry that the parcel didn't arrive in time.
Please allow all delivery services a little more time during these Corona times. Thank you and we hope that you like our products.
Best regards,
Subtel GmbH

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Rated 1 out of 5 stars

I think this is no point to ask for my…

I think this is no point to ask for my review before delivery my item

September 18, 2019
Unprompted review
subtel.nl logo

Reply from subtel.nl

Dear Zygmunt Drozd,
The rating requests are sent automatically a few days after dispatch. Usually the order should have arrived by then.
Best regards
Subtel GmbH

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