I don't honestly think people see purchasing home insurance as a great experience. The less friction the better. I think the policy I bought is reflected in the price bracket. The one thing that anno... See more
Company replied
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Review summary
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Reviews shaping this summary
It wasnt a great experience to be honest It was a pain!i got locked out of the system twice just before payment. Not sure if i will bother with any insurance from anyone next time.
Company replied
Fairly quick service updated my insurance without me knowing but didn’t charge extra, but the updates were correct.
Company replied
A good price for my new car, I couldn’t take the insurance out online as my VRM hadn’t been recognised (DVLA not quite updated?), however, a call to Swinton was soon sorted by Clare, no surprise chang... See more
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Company details
Written by the company
Swinton has been helping people find insurance for 60 years. Back then you would just buy insurance but one man decided to compare lots of prices and pass the savings onto his customers. This honest personal approach is the cornerstone of Swinton today. Going the extra mile for their customers, Swinton offers a wide range of insurance products, taking the time to listen to what their customers need. If you would like to see feedback about our Swinton Pet product, please visit our Trustpilot account https://www.trustpilot.com/review/swinton.co.uk/pet-insurance
Swinton Insurance
Written by the company
Contact info
United Kingdom
- www.swinton.co.uk
4.3
Excellent
48K reviews
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Straight forward quote and excellent…
Straight forward quote and excellent price.
I have 3 vehicles insured with Swinton and never had any issues.
August 7, 2026
Reply from Swinton Insurance
Thank you for your great review.
We're delighted to hear that you found the quote process straightforward and that you were happy with the price. It's fantastic to know that you've had a positive experience and we really appreciate your continued support.
Thank you for taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Because the whole situation was handled…
Because the whole situation was handled very well by the person l spoke to
August 4, 2026
Reply from Swinton Insurance
Thank you for your kind 5 star review! We're delighted to hear that the person you spoke with handled everything so well and made your experience a positive one. Providing helpful and professional service is something we take great pride in, and your feedback is greatly appreciated.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your kind 5 star review! We're pleased to hear that you found the process straightforward and that you felt our pricing was sensible. It's great to know everything has gone smoothly so far.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your kind 5 star review! We're delighted to hear that you found us very easy to deal with. Providing a simple and straightforward experience is something we always strive for, so it's great to know we met your expectations.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your kind review.
We're delighted to hear that you had a positive experience with our team and found the person you spoke with to be friendly and helpful. We really appreciate you taking the time to share your feedback.
Thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Very Good deal for car insurance
August 6, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our car insurance to be a very good deal. We really appreciate your feedback and are glad you’re happy with the service and value provided.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Not the cheapest option
Not the cheapest option, but I felt more comfortable with the brand name. Plus the amount of coverage.
August 6, 2026
Reply from Swinton Insurance
Thank you for your review and feedback! We're delighted to hear that our reputation and the level of cover we provide gave you confidence in choosing us. We understand that price is an important factor, and we work hard to offer great value through comprehensive protection and reliable service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your positive feedback. We're delighted to hear that you found the process easy to complete and that you were pleased with the savings on your policy. We appreciate you taking the time to share your experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Able to talk to a human who was able to…
Able to talk to a human who was able to deal with my questions in a clear and professional manner.
August 5, 2026
Reply from Swinton Insurance
Thank you for your kind feedback. We're delighted to hear that you were able to speak with a member of our team who answered your questions clearly and professionally. We appreciate you taking the time to share your experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Price is very good
August 6, 2026
Reply from Swinton Insurance
Thank you for your feedback. We're delighted to hear that you were pleased with the price of your policy. We appreciate you taking the time to share your experience and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Lady i spoke to think her name was…
Lady i spoke to think her name was cannae was helpful and knowledgeable
August 5, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave us a review and feedback! We're delighted to hear that you found our team member helpful and knowledgeable. We’ll be sure to pass your kind comments on to Cannae, who will be pleased to know she made a positive impression.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your 5 star review! We're delighted to hear that you found arranging your car insurance easy and straightforward. We aim to make the process as simple and convenient as possible for our customers.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Very professional
⭐⭐⭐⭐ ⭐
Excellent company to work with. The team is professional, well-organized, and always supportive. Communication is clear, and they treat both staff and customers with respect. Everything is managed efficiently, and the quality of service is outstanding. I highly recommend iShows to anyone looking for a reliable and professional company. Keep up the great work!
August 6, 2026
Reply from Swinton Insurance
Thank you for your kind 5 star review! We're delighted to hear that you found our service professional and polite. Providing a helpful and positive experience for our customers is very important to us, and we really appreciate you taking the time to share your feedback.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your lovely 5 star review! We're delighted to hear that you found the process easy to set up and that you were happy with the price and level of cover provided. We aim to make arranging insurance as simple and straightforward as possible while offering great value for our customers.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
The insurance form is very accessible…
The insurance form is very accessible for any age group of citizens. You can make your own decision the levels of home insurance, starting from Essentials one to Premier, depending on your own capabilities. , I am very pleased.
August 6, 2026
Reply from Swinton Insurance
Thank you for your wonderful 5 star review! We're delighted to hear that you found our insurance form accessible and easy to understand. We aim to provide options that allow customers to choose the level of cover that best suits their individual needs and circumstances.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
I found it all very complicated but…
I found it all very complicated but your staff have been amazing at helping me. And I found the registering my account quite easy. So all good
August 6, 2026
Reply from Swinton Insurance
Thank you for taking the time to share your 5 star review feedback. We're sorry to hear that you initially found the process complicated, but we're delighted that our team was able to provide the help and support you needed.
It's great to know that you found registering your account easy and that everything was resolved positively. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Good deal fromSwinton
Recently had renewal from existing insurer got a quote from swinton they were a saving of over 40% and was a quick and efficient deal thank you.
August 6, 2026
Reply from Swinton Insurance
Thank you for your fantastic 5 star review! We're delighted to hear that you were able to save money compared to your previous renewal and that you found the process quick and efficient. Providing great value while making things simple for our customers is very important to us, so we're pleased to know we delivered a positive experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for your lovely 5 star review! We're so pleased to hear that you appreciated being able to speak with a real person. We know how important it is to provide personal, helpful support, and we're delighted that this made a positive difference to your experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
Thank you for taking the time to leave us your 5 star review and feedback! We're delighted to hear that you were happy with the service you received. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service in the future.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Quick and easy online vey good price,I…
Quick and easy online vey good price,I bought immediately
August 5, 2026
Reply from Swinton Insurance
Thank you for your fantastic 5 star review! We're delighted to hear that you found the online process quick and easy, and that you were happy with the price. It's great to know we made it simple for you to arrange your cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
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