Good user interaction and ease on navigation from the site, making it easy to get a quote and proceed to taking insurance. Would be better if you could see all the accounts ( home/ car) from the sa... See more
Company replied
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Review summary
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I bought my policy online through an insurance comparison site. Swintons quote looked very competitive. I clicked through to their site & was pleased to see just how easy it was to complete their onli... See more
Company replied
Great Value & Easy! Really simple online process, no hassle at all. Found them easily on comparison sites—fair price, and I’ve saved £20 compared to my previous insurer! Perfect, straightforward
Company replied
I’ve no experience of Swinton so cannot comment yet. But your assistant who’s called Brian has the patience of a saint, I’m not fully experienced with AI and not quite up to date with my phone ( a ne... See more
Company replied
Company details
Written by the company
Swinton has been helping people find insurance for 60 years. Back then you would just buy insurance but one man decided to compare lots of prices and pass the savings onto his customers. This honest personal approach is the cornerstone of Swinton today. Going the extra mile for their customers, Swinton offers a wide range of insurance products, taking the time to listen to what their customers need. If you would like to see feedback about our Swinton Pet product, please visit our Trustpilot account https://www.trustpilot.com/review/swinton.co.uk/pet-insurance
Swinton Insurance
Written by the company
Contact info
United Kingdom
- www.swinton.co.uk
4.3
Excellent
48K reviews
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Good site and easy to understand and…
Good site and easy to understand and competitive price.
August 7, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We’re pleased to hear you found the website easy to understand and were happy with the competitive price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Easy website to understand
Easy website to understand. Just not easy when trying to pay the premium online - ended up phoning up to complete cover
August 10, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We’re pleased to hear you found the website easy to understand, although we’re sorry you experienced difficulties when trying to pay online and had to call us to complete your cover.
We appreciate your feedback and will take this on board.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Oldies doing things online
It was ok nothing wrong with Swinton it just us oldies having to get used to doing this online.
We are pleased with the quote,
August 10, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We really appreciate you sharing your feedback with us.
We’re pleased to hear that you have had a positive experience with Swinton and that you are happy with the quote. We completely understand that managing things online can take some getting used to, especially when you’re more accustomed to doing things in person or over the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Happy, so far…
Simple straight forward quote procedure, followed by easy purchase and download of documents. Can't comment on how easy to make a claim, hope I never have to make one
August 11, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We really appreciate your feedback.
We’re pleased to hear that you found the quote process simple and straightforward, and that purchasing the policy and downloading your documents was easy.
We completely understand that you hope you never need to make a claim, but if you do, our team will be here to support you through the process.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Very good advice and helpful staff
August 8, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We really appreciate your feedback.
We’re delighted to hear that you received good advice and found our staff helpful. It’s great to know that our team was able to provide you with the support you needed.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Motor insurance
Came back to them on line, very competitive price, fairly easy to use website. Very good service
August 11, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We really appreciate your feedback.
We’re delighted to hear that you chose to come back to us and that you found our price competitive. It’s also great to hear that you found the website fairly easy to use and were happy with the service you received.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Young Dylan who sorted it out for me 😁👍
August 11, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave a review. We’re delighted to hear that Dylan was able to help you and provide great service.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
A promise that I would receive a paper…
A promise that I would receive a paper copy as I don't have a printer !
August 8, 2026
Reply from Swinton Insurance
Thank you for your feedback.
We understand that not everyone has access to a printer, and we’re sorry for any inconvenience this may have caused.
We’re pleased that a paper copy was arranged for you, and we hope this has resolved the issue.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Swinton Insurance
🔝🔝💪💪🔝🔝👏👏👏🔝🌹
August 8, 2026
Reply from Swinton Insurance
Thank you for your review!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Swinton Insurance
Right price and easy to renew
August 10, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you were happy with the price and found the renewal process easy and straightforward.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Swinton Insurance
Reply from Swinton Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our website easy to use and were happy with the competitive price.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Swinton Insurance
Reply from Swinton Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our service straightforward and hassle-free. We really appreciate your positive feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Swinton Insurance
Great price for the cover that I need
Great price for the cover that I need. Easy web experience to complete online.
August 10, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found the price great for the cover you needed and that you had an easy experience completing your policy online.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Swinton Insurance
Quite simply.
Quite simply.. the quote for my motorcycle couldn't be beaten in any way. Good value, and just the insurance I needed. Can't ask for more..
August 7, 2026
Reply from Swinton Insurance
Thank you so much for your fantastic 5 star review and feedback! We’re delighted to hear that you found our motorcycle insurance to be great value and that we were able to provide exactly the cover you needed. It’s wonderful to know you were happy with the quote, and we really appreciate you choosing us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Swinton Insurance
Reply from Swinton Insurance
We are sorry to hear about the difficulty you experienced renewing your car insurance by telephone.
Should you wish to discuss your concerns further or to log a complaint, please use the below link:
www.swinton.co.uk/contact-us
Kind regards,
Michelle @ Swinton Insurance
The member of staff was professional…
The member of staff was professional informative and helpful. I can only recommend Swinton on the phone.
August 10, 2026
Reply from Swinton Insurance
Thank you for your wonderful feedback! We’re delighted to hear that our team member was professional, informative and helpful. We really appreciate your recommendation and are pleased you had a positive experience with Swinton.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Reply from Swinton Insurance
Thank you for your kind feedback! We’re pleased to hear you’re happy with the service you received. We really appreciate you taking the time to share your experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Swinton Insurance.
Your employee who went through paying…
Your employee who went through paying as found difficult on line and also explaining registration was exceptional.
August 10, 2026
Reply from Swinton Insurance
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear that our colleague was able to assist you with the payment process and explain the registration details clearly.
It’s fantastic to hear that you found their support exceptional, and we’ll be sure to pass on your kind feedback to the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Swinton Insurance
As I already use Swinton for other…
As I already use Swinton for other insurance policy I thought I’d try contacting Swinton for contents cover , I’d already had a couple of quotes from other suppliers , but found that Swinton came back with a decent policy , all done online , and easy to use ,
August 8, 2026
Reply from Swinton Insurance
Thank you for taking the time to share your experience.
We’re pleased to hear that you chose Swinton Insurance for your contents insurance and that you found our policy competitive and the online process easy to use. We really appreciate your continued trust in Swinton!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Swinton Insurance
Very efficient
August 6, 2026
Reply from Swinton Insurance
Thank you for your kind review!
We’re delighted to hear that you found our service very efficient. We really appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Swinton Insurance
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