Good user interaction and ease on navigation from the site, making it easy to get a quote and proceed to taking insurance. Would be better if you could see all the accounts ( home/ car) from the sa... See more
Company replied
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Review summary
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I bought my policy online through an insurance comparison site. Swintons quote looked very competitive. I clicked through to their site & was pleased to see just how easy it was to complete their onli... See more
Company replied
Great Value & Easy! Really simple online process, no hassle at all. Found them easily on comparison sites—fair price, and I’ve saved £20 compared to my previous insurer! Perfect, straightforward
Company replied
I’ve no experience of Swinton so cannot comment yet. But your assistant who’s called Brian has the patience of a saint, I’m not fully experienced with AI and not quite up to date with my phone ( a ne... See more
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Company details
Written by the company
Swinton has been helping people find insurance for 60 years. Back then you would just buy insurance but one man decided to compare lots of prices and pass the savings onto his customers. This honest personal approach is the cornerstone of Swinton today. Going the extra mile for their customers, Swinton offers a wide range of insurance products, taking the time to listen to what their customers need. If you would like to see feedback about our Swinton Pet product, please visit our Trustpilot account https://www.trustpilot.com/review/swinton.co.uk/pet-insurance
Swinton Insurance
Written by the company
Contact info
United Kingdom
- www.swinton.co.uk
4.3
Excellent
48K reviews
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Reply from Swinton Insurance
We truly appreciate you taking a moment out of your day to leave us this feedback. It is wonderful to know that you received great care from our team and that we were able to arrange an exceptionally competitive premium for your policy. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Excellent call centre member of staff
Excellent call centre member of staff. Very polite and helpful.
August 9, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to hear that our telephone representative looked after you so brilliantly, providing a thoroughly polite and supportive service from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Easy and straightforward to use website…
Easy and straightforward to use website and prompt documentation when completed. Competitive pricing
Also
August 9, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that your online journey was entirely seamless from start to finish, and we are delighted that our highly competitive rates alongside our swift delivery of policy documents met your expectations perfectly. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
I've recently renewed my car insurance…
I've recently renewed my car insurance with Swinton, I was surprised at the lowest quote I received, I was also pleasantly greeted and directed by wonderful, knowledgeable staff, who were also most helpful with whatever questions I posed,I'm very impressed by the quality of the service I received, if my 2nd year renewal quote is cheap... I will most definitely go again with Swinton insurance, many thanks guys for your help and great customer service.....
Kind regards Ahmad Madarbux
August 6, 2026
Reply from Swinton Insurance
We are so grateful to you for taking the time to detail your onboarding experience with us. It is wonderful to hear that our competitive pricing provided a fantastic surprise, and we are incredibly proud that our polite, knowledgeable team could deliver such stellar clarity and care during your initial interaction. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Great Value & Easy!
Great Value & Easy!
Really simple online process, no hassle at all. Found them easily on comparison sites—fair price, and I’ve saved £20 compared to my previous insurer! Perfect, straightforward
August 5, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that your online journey was completely trouble-free from start to finish, and we are delighted that our highly competitive rate has allowed you to keep extra money in your pocket compared to your previous arrangements. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Simple and easy to get insured
August 5, 2026
Reply from Swinton Insurance
We truly appreciate you taking a moment out of your day to leave us this feedback. It is wonderful to hear that arranging your new cover was completely straightforward and that you found our process remarkably swift to complete. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that you found our process remarkably swift to complete and that securing your new cover was entirely effortless from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
They could accommodate the needs I had…
They could accommodate the needs I had for my new insurance policy. Quick response and easy to navigate their website
August 5, 2026
Reply from Swinton Insurance
We are so grateful to you for taking a moment to leave this rating. It is wonderful to know that we were able to meet your specific criteria perfectly, and that you found our digital journey highly user-friendly alongside a remarkably prompt turnaround. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Straightforward insurance
Straightforward insurance. Nobody likes spending hours getting quotes etc. and Swinton made the process much easier and relaxed.
August 8, 2026
Reply from Swinton Insurance
We are incredibly grateful for your positive feedback and for taking the time to share your experience with us. It is wonderful to hear that we were able to simplify the whole process for you, saving you from a lengthy search and making the arrangement of your new cover a completely stress-free experience. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Good service
I can't fault the the courteous and professional service I received over the phone, thank you
August 8, 2026
Reply from Swinton Insurance
We are absolutely delighted by your wonderful feedback and appreciate you taking a moment to post this. It is brilliant to hear that our telephone representative looked after you so beautifully, providing a thoroughly polite service from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Thank you so much!
Thank you. Although it is early days and I have yet to see your overall service. Specifically if I would need to claim. Which I hope does not happen. It was easy to apply online for my home contents Insurance and at a very reasonable price. I was given online quotes from a few Insurers but I chose you.
August 3, 2026
Reply from Swinton Insurance
We are so glad you chose us for your policy and took the moment to detail your initial journey. It is great to hear that our digital registration was an absolute breeze to navigate and that our competitive rates stood out positively against the other choices on the comparison market. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
I found it was not the cheapest but it…
I found it was not the cheapest but it was easy to obtain with market insurance.com
August 8, 2026
Reply from Swinton Insurance
We are so glad you chose us for your cover and took the moment to detail your initial journey. It is great to know that our registration process was an absolute breeze to navigate, giving you the confidence to join us even if it meant looking beyond just the lowest price tag for your peace of mind. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Very easy to use for insurance i will…
Very easy to use for insurance i will see how its going i recomend
August 8, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that everything was entirely straightforward to navigate, and we look forward to delivering a consistently high standard of care throughout your time with us. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Reply from Swinton Insurance
We are absolutely delighted by your positive feedback and grateful you took the moment to post it. It is brilliant to know that you enjoyed such a pleasant and seamless interaction with our team. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that you found our entire process completely effortless from start to finish, and we are delighted that we could also deliver such a superb rate for your budget. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Swinton at GoCompare
I simply went to GoCompare, and Swinton came up with the best deal.
August 8, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that when using the comparison platform, our quote stood out as the absolute top choice for your budget and requirements. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Just very easy and quick
August 4, 2026
Reply from Swinton Insurance
We are so grateful to you for taking a moment to leave this feedback. It is wonderful to hear that your experience with us was completely straightforward and that you found our process remarkably swift to complete. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Everything regarding the cover was…
Everything regarding the cover was explained perfectly, adjusting the conditions to suit my preferences and the process was not longwinded.
August 5, 2026
Reply from Swinton Insurance
We truly appreciate you taking a moment out of your day to leave us this feedback. It is wonderful to hear that our process was remarkably swift, and we are delighted that our team provided absolute clarity while tailoring the cover seamlessly to match your exact requirements. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
After completion of the online form
After completion of the online form, all was straightforward
August 8, 2026
Reply from Swinton Insurance
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that once the online form was completed, the remainder of your journey was entirely seamless and uncomplicated from start to finish. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
Reply from Swinton Insurance
We are so grateful to you for taking a moment to leave this rating. It is wonderful to know that your online journey was entirely uncomplicated from start to finish, and we are delighted that we could also provide an excellently valued premium for your budget. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Swinton Insurance
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