It was so easy to order and have the printing on was great as I had just lost my original knife after 30+ years service.
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I do not recommend this company.Poor customer service. I accidentally ordered the wrong model and wanted to exchange it for another one or return it. I sent emails and called, but there is no response... See more
apparently my order was shipped with their "super saver" option which does not provide tracking of any sort and my order never arrived. It is now past the time frame specified so I did what it said... See more
Swift delivery of the personalised Swiss Army knife I ordered. Steven was very helpful via email as I added two personalisations in error, he let me know that the product would be shipped later that d... See more
Company details
Written by the company
SwissTool.co.uk - Personalised Swiss Army Knives
Contact info
United Kingdom
- 02380 528 257
- orders@swisstool.co.uk
- www.swisstool.co.uk
Hasn’t replied to negative reviews
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easy website to use and excellent turn…
easy website to use and excellent turn around time and delivery of an engraved swiss army knife
dispatch is quick
dispatch is quick. item came in secured. online shop has lots of different options for swiss knife that some do not have.
Two recent purchases, perfect!
Two recent purchases, arrived in very good time. Service is spot on & they use Royal Mail, which in my view is great. Next purchase, I will be back!
A great choice of SAK's
A great choice of SAK's. Especially with the option of adding plus (Ultra) scales.
A intuitive and easy to use system
A intuitive and easy to use system, allowing me to personalise a knife for a gift. Arrived very soon after I made the order in perfect condition.
This was a gift so can only rate your…
This was a gift so can only rate your customer service. I had an issue with delivery, your representative was exceptionally polite, very helpful and a pleasure to deal with. Thank you.
It arrived super quick
It arrived super quick! Looks amazing. A great present. So good I ordered another personalised one for someone else’s birthday!
No problem with purchase
No problem with purchase. My Cadet Alox arrived when expected and was an excellent price.
Very quick delivery of a nicely…
Very quick delivery of a nicely personalised SAK
An excellent service
An excellent service, easy website to navigate and engraving on the knife was so simple to do. Ample spaces to write whats needed if required. No clamp markings on the knife like some other companies, perfect service, highly recommended. Fast delivery.
A very nice top quality knife.
A very nice top quality knife...the service was excellent. I had the knife personalised and this was an excellent very professional job. The delivery time was very quick (following day). Overall a very efficient and excellent service. I will be shopping here again in the near future. Thank you.
Absolutly brilliant and speedy service…
Absolutly brilliant and speedy service from steve at swisstool,i have recomended to several of my friends and looking forward to my next purchase
Great service
Order was great - customisation all easy and an alteration I emailed after ordering was made too. Delivery was also quick.
Easy and reliable
Easy to order a personalised Swiss Army Knife - it arrived before the scheduled date.
Brilliant piece of art
Brilliant piece of art! I’ve loved it.
Perfect personalisation as well.
Best site for Swiss Army knives.
Easy to use website which explains all the different types of knives in detail, great value, and very quick delivery.
Speedy service! Thank you Steven!
Swift delivery of the personalised Swiss Army knife I ordered. Steven was very helpful via email as I added two personalisations in error, he let me know that the product would be shipped later that day which i didn’t ask but was happy to read that news. The gift was well received by the recipient, thank you!
Delighted customer
I read all the poor reviews after ordering and thought "what have I done".
I ordered Thursday with added personalisation and Today Monday I received the pocket knife with the inscriptions on both sides. I really couldn't be happier and I'm so chuffed with the whole thing. First rate job....Thank you
Brilliant product, easy ordering, fast delivery
I ordered an Explorer with Ultra additions and personalisation on 26th March.
Landed on my doormat before midday on the 30th, so that's four days from order to receipt, with one of those being Good Friday.
The order process is easy, I like being able to see the personalisation to check it's OK before ordering.
The knife looks great, the printing is spot on.
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