Right from the start, customer service was excellent, Staff ( Emma Trott), was patient and diligent, answering all questions I gave and took care not just blurt out any sales jargon. Goods arri... See more
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See what reviewers are saying
The options on separate taps for hot and cold are limited. Most are mixer taps and it took some effort trawling the various supliers to fint these. They are excellent , easy to use and smart in appe... See more
Ordered a Summit back to wall WC pan along with the white gloss unit but a Tampa WC pan was delivered DESPITE contacting Taps.co.uk to advise them of their error when I originally received the despatc... See more
Item was not described enough on web site, so when arrived not suitable, customer enquiries not helpful just kept repeating same programmed speel. returns policy poor, cost £5.95 for delivery then exp... See more
Company details
Written by the company
Shop with confidence at the UK's number 1 website for taps. We work in partnership with the leading tap manufacturers including Perrin & Rowe, Franke, 1810 & Gessi to create the best range of kitchen and bathroom taps online. Our range boasts the most up-to-date kitchen taps, bathroom taps and showers allowing you to find the perfect finishing touch to your project. We are proud to supply the public, kitchen and bathroom designers and hotels.
Contact info
Unit 5 Babdown Industrial Estate, GL8 8YL, Tetbury, United Kingdom
- 01380 270 010
- info@taps.co.uk
- www.taps.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Hiccup with missing part BUT!
Hiccup with missing part BUT!! Communication excellent! Part delivered and updated on delivery spot on.
December 5, 2017
Unprompted review
Poor returns service.
Company are okay until you try and return an item. £160.99 purchase. Returned at my own expense £34. They refused my refund and stated the sink was returned damaged and that I should claim from my courier. Photographs provided showing damage appear inconsistent and I do not trust or recommend this comany. They should be removed from Amazon.
November 29, 2017
Unprompted review
OK company
OK company - did what they said they would in a reasonable time scale. Not excellent, but good and easy to deal with
November 14, 2017
Unprompted review
Recommended
Great prices and service overall. But delivery was cancelled originally due to big motorway accident - telephone lines were impossible to get through to re-arrange.
November 10, 2017
Unprompted review
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These are the same cowboys as …
These are the same cowboys as betterbathrooms.com.......check out their reviews ! STAY AWAY from both
October 21, 2017
Unprompted review
Absolutely disgusted...
Absolutely disgusted.... wrong size bath turned up, customer services will not do anything to help as apparently its my fault that I ordered the wrong size bath! do not use these cheap online bathroom companies.
October 9, 2017
Unprompted review
Just brilliant service!
August 24, 2017
Unprompted review
Really pleased with these taps!
Really pleased with these taps. Nice smooth action. Top class service
August 15, 2017
Unprompted review
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Superfast delivery with superb …
Superfast delivery with superb communication all the way through to delivery. Product is brilliant. Highly recommend.
August 7, 2017
Unprompted review
Couldn't have gone more smoothly
Couldn't have gone more smoothly - great customer service and delivery.
July 25, 2017
Unprompted review
Excellent service
July 19, 2017
Unprompted review
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Very smooth transaction
Very smooth transaction! Informed at every step as to what stage the order was at, ie. passed to warehouse personnel, loaded onto transport, out for delivery etc. Very comparable price - in fact cheapest on the market. Bought on behalf of parents and they're both very happy. Phew!
June 17, 2017
Unprompted review
Basin Order
Phone enquiry answered with helpful knowledge of product. Delivered on specified day in good condition. Would use again.
May 16, 2017
Unprompted review
very good service from everyone …
very good service from everyone involved with my delivery and sale thank you would highly recommend your cmpany
April 8, 2017
Unprompted review
Excellent product and customer service
Excellent product and customer service. I was kept fully informed of progress of order which arrived earlier than originally promised.
April 4, 2017
Unprompted review
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Highly Recommed
Great service, quality product and very good price. Five stars definitely.
March 25, 2017
Unprompted review
Great prices, quick despatch, good customer service
Good selection of products and below average prices. Despatched order really quickly and were very responsive when needed to return product. Took off a star because had to pay for return P&P which I haven't had to do for any other retailer
March 23, 2017
Unprompted review
Would recommend them to anyone excellent
Very quick & prompt service wish all deliveries were as quick as this one highly recommend
March 15, 2017
Unprompted review
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