This was an awful experience that cost a fortune. Not only was the haircut terrible, with as little time spent on it as possible by the barber, who, as I had the window seat on the Kings Road, was mor... See more
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This was an awful experience that cost a fortune. Not only was the haircut terrible, with as little time spent on it as possible by the barber, who, as I had the window seat on the Kings Road, was mor... See more
Company replied
Gone seriously downhill. Used to be a predictably good experience but sometime in the last year the wheels fell off and now it’s predictably bad. Unfriendly barbers make you feel like you’re a massive... See more
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I should have read reviews of Ted's Grooming, Mayfair before making the booking. I assumed,( wrongly as it turned out) that a Barber shop in Mayfair would provide a high class , exclusive haircut expe... See more
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Second visit today for the VIP package at the salon in Mortimer Street, London. From an expert haircut, hot wax treatment, wet shave, beard trim and a sublime scalp massage the hour spent with Badr... See more
Company replied
Ted’s Grooming Room represents an authentic experience of prestigious Turkish barbering skill inspired by quintessential British style. With a growing grooming scene totalling 19 London stores, Ted’s Grooming Room is the go-to destination for hair and beard services for the modern gentleman who likes things trim and proper. Offering a range of haircuts, beard trims, clean shaves, and brow threading, you are guaranteed to receive a service that is second to none. Rounded up with complimentary extras such as ear-flaming, brow trimming, hot towel service and massage, with a complimentary beverage in hand, you are sure to have a superb all-round experience from Ted’s Grooming Room and their expert barbers.
11 Wells Mews, W1T3HD, London, United Kingdom
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Replied to 90% of negative reviews
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Got my haircut in the Churchill place grooming room by Sali Osman. Amazing experience and an amazing barber! Couldn’t recommend enough. Lots of comments from my wife and friends that my haircut was top class!

Reply from Ted's Grooming Room
I have been going to various outlets since they started so clearly to an extent satisfied. I've nothing on top so go for a zero and beard trim. My issue is the care and attention that was standard x years ago which made the difference between paying £10 any old where is gone. A wet shave around the neck used to be standard. Now mostly it's a machine. I don't care which is a closer shave it's about the experience. And the massages! Seriously just leave it out. Disinterested caressing of an arm is more creepy than relaxing.

Reply from Ted's Grooming Room

Reply from Ted's Grooming Room
Worst haircut I have ever gotten…the bangs on the left side of my head are longer than the right and everything is blended horribly. Definitely not worth the price

Reply from Ted's Grooming Room
Got a haircut from yigit i was very impressed with it would definitely go back again

Reply from Ted's Grooming Room
I am frequent customer of Ted and I always very happy with each and every visit but today Sener was amazing! Thank you I will come back to you!

Reply from Ted's Grooming Room
Just had haircut at Ted’s Churchill place by Bertan thoroughly good service

Reply from Ted's Grooming Room
Went to the Theobald’s Road branch today. Asked for about two inches off my hair and ended up being scalped, with about seven inches off instead, even though I showed the guy a photo of what I wanted. Another of the barbers had to step in and take over. My long hair is now not far off a short back and sides. Will not be going back ever again.
I have been using Ted Baker grooming rooms for many years now, however seeing a new shop had recently opened closer to me I thought I would give them a try - I was greeted with a very friendly welcome by Marcia who kindly took my coat and offered me a drink, I was happy to take her up on the offer and opted for a coffee. I then took a seat and took my usual option of a haircut and a beard trim with Radouane, a very friendly and professional barber, I described what I usually have and how I wanted my hair and beard and he delivered an excellent cut which was as good as my regular cut if not a bit better! - amazing quality of service and I will certainly be returning to Kensington soon. Well done!

Reply from Ted's Grooming Room
Had my haircut this morning at your Berwick street branch and how i am so disappointed. The barber who cut my hair done a really bad job. The way he was cutting it was like you was in a back street barber charging you £5 and to rub salt into the wound, it costs £40. I certainly won't be coming back. This barber in questioning should either go on on a course to learn how to cut hair properly or leave the industry!

Reply from Ted's Grooming Room
Ozzie at Cabot Place Canary Wharf is amazing. He is one of only two barbers I will be asking for personally. I have previously written a review directly to Ted's and this time wany to make it official. If you want a professional, friendly, approachable, skilled, knowledgeable, experienced, all round excellent barber for a cut, a shave and a chat then Ozzie at Cabot Place and the shops he works in are the simple choice from now on. Once again, thanks Ozzie for the amazing experience.

Reply from Ted's Grooming Room
Which is the best ted salon for beard trim and style, I’m going into London tommorow

Reply from Ted's Grooming Room
Big thank you to Korel, I have a big wedding this weekend and he has sorted me out with the cleanest fade, definitely will be back one of the best haircuts I have had and the vibe was very welcoming, thank you

Reply from Ted's Grooming Room
I have placed an order on the Black Friday offer week and I haven’t still received my hair product . Customer service also not very helpful . I am usually very happy with this brand but this time they have let me down immensely !
Thank you Berzan at Ted's Grooming Room, Moorgate. Great haircut and service. Will

Reply from Ted's Grooming Room
A true gentleman's experience! I was greeted with a cup of delicious Arabic coffee and the whole time Mehmet Gumus was an impeccable barber. The best haircut I have ever had!

Reply from Ted's Grooming Room
It was an amazing haircut and first time i got a clean shave which was amazing the way they done it. With shoulder massage and much more. Especial thanks to Mehmet Gumut with his experience.

Reply from Ted's Grooming Room
Attended today as was looked after by Serkan Oztes
What a gentleman and made me look 5 years younger
Nothing was to much and very friendly with it, would definitely recommend and will certainly be going back

Reply from Ted's Grooming Room
Beard trim and close shave at Caboot in Canary Wharf with Meysam.
Excellent job. Recommended!

Reply from Ted's Grooming Room
Brilliant spot in Soho - Berwick street!
Mehmet was really good, kind and knew what I wanted before I told him :)
Will go again!

Reply from Ted's Grooming Room
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