Great service after my car broke down at some traffic lights (on the Great Western Road in Glasgow) causing lots of confusion, a long queue of traffic and some annoyed drivers! As an older woman on my... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
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AA home start saved the day
I couldn't get my car started at home in South Manchester around noon on a sunny Saturday in July and was due at my daughters in Accrington at 2pm. Having phoned the AA and explained my situation they were able to explain that although it was very busy on the roads and Motorways they would get someone to me ASAP. They then kept me informed until the mechanic arrived which was only about 20 mins. The mechanic couldn't have been more helpful. He explained everything that was needed and had me up and running to get to my daughters on time.
Scott was great
Scott was great.
Just the sort of person and service you could desire, almost brilliant in every respect.
I rarely leave reviews, but his service was so good, I felt I wanted to.
Excellent Job
Dan was an absolute gem
Dan was an absolute gem. I’m so impressed. He is a credit to you all! It was an amazing service thank you x
Great service,pay a little extra and…
Great service,pay a little extra and have peace of mind if you have a breakdown.
My recent experience with another breakdown business was very distressing - nova again, sorry never again !
Aa was brilliant.
Thorough knowledge and very helpful in…
Thorough knowledge and very helpful in helping me understand the issue.
Competent and reassuring
Arrived as time said
Communicated well
Solved problem quickly
Reassured me problem resolved
Early and quick fix…
Stuart came earlier than originally estimated and fixed the car at the roadside within a few minutes putting my mind at rest very quickly.
Michael was excellent
Michael was excellent. Took us to a garage and we got car repaired, he stayed with us throughout the repair.
Excellent service from both the patrol person and contact centre
Twin puncture recovery
Bruce arrived 25 mins earlier than advertised and couldn’t have been more helpful! 2 simultaneous punctures is an unusual event but he coped magnificently. He had all the right equipment and made sure the car was appropriately recovered and all passengers delivered home. Please thank him so much - we were hugely grateful.
Hamam was truly great
Hamam was truly great. He knew what to do to fix the issue and was helpful and respectful.
Thank you.
Very speedy response and Riley eas…
Very speedy response and Riley eas excellently efficient in his job. Very pleasent fella. Thank you very much Riley .
Gareth was great
Gareth was great, diagnosed my problem, followed me home can’t thank you enough excellent service
To day Saturday 18 July my car broke…
To day Saturday 18 July my car broke down and the AA came to my rescue and took my car to a garage as man couldn’t fix it and the drove my husband and my self home, he was nice and helpful, I can’t thank you enough for the help that was given to me and my husband. I can’t thank you only recommend that people should sign up to your company.
Connor was excellent
Connor was excellent - rapid response and sorted out my vehicle really quickly. Thank you!
Paul was extremely capable and…
Paul was extremely capable and explained very well the issue and how he was dealing with it. I can thoroughly recommend him.
Great service
Speedy response time. Paul was friendly and chatted to the children too. Made the whole family feel at ease.
Calm, reassuring and got me to the garage and hime
Bit of a wait (about an hour) hence knocking off 1 star but the guy that arrived, David, was calm and reassuring. Couldn't do a repair as was on the side of a busy dual carriageway but did a temp fix so I could drive it to the garage and he followed to make sure I was ok and got me home.
Amazon voucher
Me and my wife took out car breakdown cover on the 29th march, at the end of June we were supposed to get an Amazon voucher for £60, but she has never received it, we have contacted them and said they would look into it but still nothing, it's annoying when you have to keep chasing this up when it should be automatically done.
Great and personable service…
I stupidly locked my key in my boot 50 miles from my home.... the first time I've done this in 50 years of driving.The AA were brilliant and a big shout out for Garra who calmly sorted and retrieved my keys without any damage to my car!
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