I had a small issue with my initial order but Ella was absolutely amazing in helping me out. She was patient, kind, and quick to respond. She made sure I got the correct keyboard case and it fits my i... See more
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Company details
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Founded in 2021, MaveMall has come a long way from its beginnings in a Home Office. When we first started out, our passion for bringing you fine products and such drove us to do intense research, quit our day job, and gave us the impetus to turn hard work and inspiration into to a booming online store. We now serve customers all over the world, and are thrilled to serve you!
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- info@themavemall.com
- www.themavemall.com
Replied to 12% of negative reviews
Typically replies within 1 week
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Quality was less than expected
The product is everything I expected
The product is everything I expected. The base quality is solid, and the battery life is long-lasting.
The hinge is very tight, and the iPad plate is a little on the thin side before attaching your device. I highly recommend attaching your device before attempting to raise the upper part, as this will give extra support to the screen portion.
It’s sooo pretty I’m obsessed my…
It’s sooo pretty I’m obsessed my favourite colour is pink so I love it soooo much
Keyboard case
I had a small issue with my initial order but Ella was absolutely amazing in helping me out. She was patient, kind, and quick to respond. She made sure I got the correct keyboard case and it fits my iPad perfectly now. The keyboard itself is really good—responsive, smooth to type on, and the backlight is such a nice touch. It’s rare to get this kind of thoughtful customer service. I really appreciated her follow-up and the care she put into making sure everything was right. Thank you so much Ella. Highly recommend this shop.
pay that much for a keybord that…
pay that much for a keybord that fonction really bad its a shame and when I asked to be refound your answer was so cheap you are just a very bad company and I will never buy anything else from you when the client say its working bad you should refound the client

Reply from MaveMall
Came in great shape & im really pleased…
Came in great shape & im really pleased with it. Took awhile to get it & I wish the instructions were better.
The case look so much better in person…
The case look so much better in person than in the pictures, and the quality is top tier! 😍😍 I loved it!
I’m genuinely happy and grateful for the help of guidens…
I’m genuinely happy and grateful that the company made an effort to guide me on how to return a product. They even provided me with different options to choose from, which made me realize that returning it might not be worth it due to customs and international shipping costs. That’s why I chose to accept the 20% refund option instead. Thank you again for the support and understanding.
Paid for product not received=Fraud
Ordered and PAID for product February 2025 and we are now Summer and never received product. This is FRAUD even with many attempts in writing. They refuse to provide proof

Reply from MaveMall
Initially service was great with regard…
Initially service was great with regard to communication and delivery, however, once we received the iPad cover it literally fell apart after a week.
I have emailed them and had no response, but keep getting emails to review.
I loved the case
I loved the case, was simple to put on and use. Looks great and it’s good quality
Tracking number was wrong …
They haven't shipped the product for 3 weeks and given one yodel tracking when reached to yodel they said the product is still waiting to be shipped to yodel by mavemail. I paid 98 pounds for the iPad case. After I wrote this in a week's time I received the key board. It is working good . I think only problem is shipping timeline
Have to pay shipping on return.
Great product!!!
I have never written a review before but this product deserves to be highlighted! It is amazing! I am very happy with my purchase.
Horrifying experience Horrifying experience this people are…
Horrifying experience this people are fake selling $10 things is $200
Cheating customers and no customer support
Turned my iPad into a computer
Turned my iPad into a computer. The only down side is they both have to be charged individually.
What I ordered was the wrong size and I…
What I ordered was the wrong size and I was not able to return and get a refund, but was offered to buy the correct size. Not be able to return an untouched item because it was the wrong size is ridiculous. This was my first and last time ordering from your company

Reply from MaveMall
It took forever to be delivered
It took forever to be delivered. There are scratches on the case! It feels cheap. Would NEVER ORDER AGAIN.

Reply from MaveMall
Long processing, fast shipping, great product
The processing of my order took over a week, I sent an email to customer support and they responded within the hour and were very nice and helpful. After that my package was shipped very fast and arrived within a few days. So maybe my order was "forgotten" or smth, but everything got cleared up quickly. The iPad case itself is also great, it's so helpful and I don't have any complaints about it!
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