I had a small issue with my initial order but Ella was absolutely amazing in helping me out. She was patient, kind, and quick to respond. She made sure I got the correct keyboard case and it fits my i... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It fits perfectly in combination with Nanotexturglas. The haptic and write experience is very good. I can choose quickly between these two features.
Only had my band for 1 week already have gotten to 2 compliments on its look. It’s bold and protective. Happy I made the purchase might get the black one later down the line.
It’s sooo pretty I’m obsessed my favourite colour is pink so I love it soooo much
Company details
Written by the company
Founded in 2021, MaveMall has come a long way from its beginnings in a Home Office. When we first started out, our passion for bringing you fine products and such drove us to do intense research, quit our day job, and gave us the impetus to turn hard work and inspiration into to a booming online store. We now serve customers all over the world, and are thrilled to serve you!
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- info@themavemall.com
- www.themavemall.com
3.0
Average
89 reviews
Replied to 12% of negative reviews
Typically replies within 1 week
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Great keyboard and customer service
I have been using one of their keyboards for years and I am very pleased with it, no issues at all.
Best company I have ever dealt with! Their products are great and the customer service is exceptional. Any problem I have had has been dealt with by Lexie immediately without question. Very happy customer
May 18, 2024
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Horrible Shopping Mall
Do not buy any product from here.
1) Super delayed delivery without any announcement. (it said it will take 8-10 days, but it took me 20 days without any notifications)
2) No easy returning. I request returning the product, but they are not responsive your email, and reply to recommend exchanging products instead of refunding. When you requested refunding, they ignored your email.
April 5, 2024
Reply from MaveMall
Dear Chad,
Thank you for sharing your feedback with us. We truly appreciate hearing from our customers, as it helps us improve our services.
We want to clarify that our Standard Shipping delivery times range between 4-8 business days, with an additional 1-3 days for processing.
We understand that you mentioned a delivery time frame of 8-20 days, but our records indicate that your order was actually delivered within 11 days of placing it. While we acknowledge your frustration with the process, we want to clarify that there was no delay in the delivery of your order.
Regarding your return request, we want to assure you that we take these matters seriously. After reviewing our correspondence with you, we can confirm that we have responded to all your emails and have accepted your request for a refund.
We apologize for any inconvenience you may have experienced and appreciate your feedback as it helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out to us directly.
I received the iPad Pro keyboard
I received the iPad Pro keyboard. It was shipped late, the package was damaged on one corner. The top lid that holds the iPad is very cheaply made. The Bluetooth connection was sporadic. I requested a return and refund and got a reply for more things to try. Disappointed in the product quality and support.
February 25, 2024
Item wobbles because of weight of iPad…
Item wobbles because of weight of iPad Pro! Not worthy!
January 25, 2024
Reply from MaveMall
Dear Gary,
Thank you for sharing your feedback with us! We truly appreciate your input as it helps us enhance our products to better meet your needs. Rest assured, we'll take your comments into consideration as we continue to improve our offerings. If you have any further concerns or suggestions, please don't hesitate to reach out.
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