The Villa Group Reviews 

225
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This is our second year booking with the Villa Group. The team are so friendly and helpful, quick to respond to any questions. Our villa was just as described. Would definitely recommend them.

Rated 5 out of 5 stars

The Villa group made everything so much easier. I have never booked with this company before but every query or question was responded within a couple of hours and nothing was too much trouble. I woul... See more

Company replied

Rated 5 out of 5 stars

We originally booked through the VG 3 years ago but along came Covid and we finally got there last week! During that time Lisa at VG was always very helpful and helped us through several issues that a... See more

Company replied

Rated 5 out of 5 stars

This is our second stay at Elea Silver and we would have no hesitation in returning. The facilities are second to none and the views simply stunning. The infinity pool is just fabulous, and gets the s... See more

Company replied

Company details

  1. Vacation Rental
  2. Wedding Planner

Written by the company

Established in 1989 The Villa Group specialises in renting quality holiday villas throughout Cyprus. The Villa Group has grown to become one of the largest, privately owned, providers of holiday villas on the island of Cyprus. Our extensive portfolio comprises of over 500 quality properties including villas and apartments and our commitment and dedication to the quality of service ensures that we remain market leaders in our field. Our experienced team of staff appreciate how important your holiday is to you and believe in the personal touch. They have seen all of our accommodation personally and this, combined with their wealth of local knowledge and enthusiasm, will help you select the villa that will meet (or hopefully exceed!) all your expectations. From your very first contact with us, throughout the booking process, up to and including your holiday, our aim is to provide you with a smooth and efficient service, allowing you peace of mind and enabling you to make the most of your visit to this beautiful island by ensuring a carefree and relaxing holiday. Making our bookings direct with the villa owners enables us to pass on significant savings without compromising on quality. We endeavour to accommodate all preferences, and through continuous devotion to enhancing our portfolio, our accommodation ranges from, at the very least, clean, comfortable and fully equipped through to luxury villas of the highest standard. A legacy of service - We have provided villa holidays to over 172,000 satisfied clients since 1989 and are proud that our reputation has been built on service, quality and value for money, which is continually reflected in the large number of delighted customers that return to the island with The Villa Group each year.


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4.9

Excellent

TrustScore 5 out of 5

225 reviews

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4.9

All reviews

(225)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

The villa group Cyprus: This was our first time booking with…

This was our first time booking with the Villa group. We experienced an excellent service from the moment we booked, all the queries and questions we had right up to the return. The villa we hired was beautiful and met all our expectations.
On reflection the villa needed some sun umbrellas (base was there but no umbrella) and an upgrade on extra kitchen wear (glasses knives forks etc) but these were minor issues.
The villa was clean sanitised and very easy to live in and the pool area was exceptionally good.
When we return to Cyprus we will definitely book with the villa group again.

June 7, 2022
Unprompted review
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Reply from The Villa Group

Dear Katie, thank you for taking the time to send the review. We will pass your comments on to the villa supplier, all feedback received is always appreciated. We hope to be able to assist you in the future when you return to Cyprus. Thank you. Best regards, Lisa - The Villa Group

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Rated 5 out of 5 stars

Top Marks

We originally booked through the VG 3 years ago but along came Covid and we finally got there last week! During that time Lisa at VG was always very helpful and helped us through several issues that arose including a change of villa caused by new building work nearby and the full cancellation of the chosen villa due to the Covid situation. I always got a reply quickly to any matters I raised and I would certainly recommend the VG to anyone. Our holiday was fabulous as well! 3rd time lucky!!

June 6, 2022
Unprompted review
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Reply from The Villa Group

Dear Steve, thank you for your 5* review :-) We hope to assist you again in the future when you return to Cyprus. Best regards, Lisa - The Villa Group

Rated 5 out of 5 stars

Absolutely fabulous villa everything we…

Absolutely fabulous villa everything we needed for our 2 weeks stay
The villa was spotlessly clean and we were very happy with the lovely pool
The bedroom and beds were very comfortable and we had a very well earned rest ,
The town is not too far away with lots of lovely restaurants which we tried neally every one on the strip
We was disappointed with the beach 🏖 it was a dirt track to get down onto the beach and quiet small but it didn’t bother us because our pool was fantastic
Many thanks to Lisa for all her help in picking the best villa and we will definitely be coming back to this company for another holiday

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

A beautiful villa with plenty of space…

A beautiful villa with plenty of space and very clean. It was the perfect setting for my get away with friends and we were very relaxed. A lovely little welcome pack on arrival and fantastic communication with the villa group & admin. We had no trouble with anything and all details had been clearly laid out. Thank you for our lovely stay.

May 19, 2022
Unprompted review
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Reply from The Villa Group

Thank you Sharon for taking the time to provide us with a review. We are very happy to hear you had a great stay at Villa 72258. We look forward to welcoming you back to Cyprus again. Best regards, Lisa - The Villa Group

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Rated 5 out of 5 stars

Our first trip to Cyprus...

This was our first trip to Cyprus and, therefore, our first experience of booking via The Villa Group. The booking process was smooth and efficient. All the material provided after the booking and before our departure was very informative and clear. On arrival, we were really delighted with the villa (384132). The photographs and blurb on the website were an accurate representation of the accommodation. The setting was secluded, with a lovely pool that was beautifully maintained. The villa is a real ‘home’, particularly in terms of the kitchen and all the equipment provided. We would definitely book another trip to Cyprus with The Villa Group in the future.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Our whole family stayed in the villa…

Our whole family stayed in the villa and we all thought it was fantastic.
The place was beautiful with outstanding views and very well equipped.
It was quite secluded, which is what we wanted!
The welcome pack was great.
If I had to make any negative comment it would be that there are many steps and different levels, (we had a an eighteen month old and a two year old).
We would certainly recommend this villa.

May 10, 2022
Unprompted review
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Reply from The Villa Group

Dear Karen, thank you for taking the time to leave a review. We are glad to hear you had a fantastic stay at Villa 557066. We hope to welcome you back to Cyprus again in the future. Best regards, Lisa - The Villa Group

Rated 5 out of 5 stars

Everything was as promised

Everything was as promised. Smooth efficient and professional. A great holiday and when we locked ourselves out, they responded instantly.

April 27, 2022
Unprompted review
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Reply from The Villa Group

Dear David, thank you for taking the time to send the review. We are so glad you enjoyed your stay at Villa 339, it really is a superb villa. It was our pleasure to assist you when you got locked out :-) We hope to welcome you to Cyprus again in the future. Best regards, Lisa - The Villa Group

Rated 4 out of 5 stars

We booked our holiday to Paphos via The…

We booked our holiday to Paphos via The Villa Group. The communication was amazing. We communicated over email and I dealt with Lisa was was amazing at getting back to me straight away. Lisa also organised our car hire and answered all of my queries immediately. I’d definitely use The Villa Group again.

April 26, 2022
Unprompted review
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Reply from The Villa Group

Dear Julie. Thank you for taking the time to leave a review. We hope to welcome you back to Cyprus again in the future. Best regards, Lisa - The Villa Group

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Rated 5 out of 5 stars

In short: A Five Star Experience!!

Our experience at the villa was nothing short of amazing!
The property was very well maintained and looked exactly like how it appeared in the photos. Also, the location was spectacular. We had all the amenities needed to enjoy our time there: a well stocked kitchen, enough bed & bath linnens, great audio systems to play music, good BBQ equipment and of course an amazing pool.
Extra shoutout to the caretakers of the property. They were extremely helpful, very accomodating and always one call away for any help.
In short: A Five Star Experience!!

April 23, 2022
Unprompted review
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Reply from The Villa Group

Dear Jorris. Thank you for taking the time to leave a review. We are so glad to hear you had a great stay at Villa 490420 in Agios Theodoras. We will pass your shout-out on to the caretakers of the villa :-) We hope to welcome you back to Cyprus again in the future. Best regards, Lisa - The Villa Group

Rated 5 out of 5 stars

Fantastic family villa holiday

We had a fantastic family Villa holiday in Cyprus to celebrate a special birthday.
The Villa Group were excellent in all ways, responding to all communications, answering queries and going above and beyond to help us. Special thanks to Lisa who is an absolute star!
The villa was set in beautiful surroundings with a small beach and sea literally at the bottom of the villa garden. The town of Polis with plenty of restaurants was a few kilometres away and there was plenty of takeaways available too. We thoroughly enjoyed the villa and lovely pool which was perfect for a family holiday. This was the first time we have booked with the Villa Group and I would thoroughly recommend them.

April 19, 2022
Unprompted review
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Reply from The Villa Group

Dear Lyn, thank you so much for taking the time to leave a review. We are so glad to hear you had a great time at Villa 491470 in Limni. We hope to welcome you back to Cyprus again in the future. Best regards, Lisa - The Villa Group

Rated 5 out of 5 stars

Everything we wanted and more

Everything we wanted and more. The communication was second to none we got married in a villa and it was absolutely perfect!

November 8, 2021
Unprompted review
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Reply from The Villa Group

Dear Charlotte, thank you for submitting the review. Congratulations again from all of us at The Villa Group on your wedding. It was our pleasure to assist you on your special day. All the best to you both.

Rated 5 out of 5 stars

The review we left was for the Villa…

The review we left was for the Villa Group
Company but this is for the Meriza Villa itself. This is a wonderful homely Villa with plenty of space. It has a lovely airy feel and amazing views of the sunset and the sea. The lovely owners greeted us and kindly left us with an array of homemade treats and essentials. The Villa had everything we needed. It was well equipped and beautifully designed. We felt at home the moment we arrived. We hope very much to return.

November 3, 2021
Unprompted review
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Reply from The Villa Group

Dear Frances, thank you very much for your review. We shall forward the review to the villa supplier. Best regards, The Villa Group

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Rated 4 out of 5 stars

Villa group are very easy to deal with…

Villa group are very easy to deal with and are always on hand to help organise things or rectify problems.

Lisa is a true professional and a pleasure to deal with.

October 31, 2021
Unprompted review
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Reply from The Villa Group

Dear Lisa, thank you for taking the time to leave a review, we appreciate it. It is always our pleasure to assist you with your booking and we hope to be of assistance to you again in the future. All the best from The Villa Group :-)

Rated 5 out of 5 stars

Great Vacation

We traveled with 10 persons and had a wonderful time in the Villa. The sea is directly under the villa and also supermarkets and restaurants are near to the villa.
The house is a smart house, which was sometimes difficult to handle. The cinema was a great experience, but on the last evening the sound didn’t work anymore.
The Housekeeper Gerry was great, he explained everything to us and was helpful every time.
Our short trip to Cyprus was a great experience.

October 12, 2021
Unprompted review
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Reply from The Villa Group

Dear AD Partners, thank you for your review. We are glad to hear you enjoyed your short trip to Cyprus. We hope to assist you again with a visit to the Island. Best regards, The Villa Group

Rated 5 out of 5 stars

Second time a Charm

Second time at this villa . A year has passed but the standards have not dropped at this villa . Sitting area and cooking area are combined so you could still be involved in watching something on the tv which has multiple English channels or talking to others when preparing snack etc . Kitchen has all the mod cons that you would expect in a villa of this calibre . The villa is cleaned very thoroughly on a weekly basis to a high standard . The outside views of this villa are totally breathtaking and can be also viewed from the first floor balcony where there is plenty of seating for dining alfresco . The villa owners father called Pannicos came to greet us and presented my wife and I with some fruit and a cake that his wife had made . Once again we would like to thank The Villa Group for taking care of us from the minute that we enquired about the villa , and to the owners for trusting us yet again to stay in their beautiful villa .
Mr and Mrs Cameron .

October 7, 2021
Unprompted review
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Reply from The Villa Group

Dear Mr and Mrs Cameron, thank you for this lovely review. We are very happy to hear you had a glorious stay at Villa 62569 and we look forward to being of assistance again to you for your next villa holiday. All the best, The Villa Group

Rated 5 out of 5 stars

They just make it easy

We have stayed in Villas booked through the Villa group on many occasions, initially booked by other family members but more recently booked ourselves.

On each occasion they have been efficient and knowledgeable about the villas they represent and are quick to react to any questions raised. Given the volume of Villas they have available they are also very efficient in pointing you in the right direction if there is a certain feature or aspect you are looking for.

We remain entirely confident using the Villa group, so much so, whilst on our last holiday (Sept 2021) we actually booked a villa for 2022. (and we are already counting the days!

Thank you Dino Lisa and the team.

September 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Cyprus serenity

What a beautiful Villa, set in amazing surroundings with great views of the sea and surrounding nature.

Pool was amazing, lovely and clean and great to cool off in when the Cyprus sunshine gets a bit too warm. There is no less than THREE BBQ’s to choose from to make your kebabs abs souvlaki.

Inside the Villa is very well equipped, it has everything you need to make for a very comfortable stay. The beds are very comfortable.

The lovely Lisa looked after us as always, from the booking and the lead up to the holiday. We are already looking at some more amazing villas to book for next year.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Simply incredible.

Simply incredible.

We hired 2 villas next door to each other for a big group of us, out in Cyprus for a friend's wedding. The villas were brilliant. In perfect condition, the location is fantastic, and (not that our expectations were in any way low) they far exceeded what we had hoped for!

Can't recommend The Villa Group enough for their help and communication throughout booking and whilst we were there.

Will definitely be using them again!

September 16, 2021
Unprompted review
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Reply from The Villa Group

Dear David, thank you for your lovely review. We hope to welcome you back to Cyprus again in the future. Best regards, The Villa Group

Rated 5 out of 5 stars

We had the best experience with the…

We had the best experience with the villa group. Great information and helpful in every aspect. They kept us in the loop of changes in restrictions due to the pandemic. Never tired of my endless questions and worries.

September 1, 2021
Unprompted review
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Reply from The Villa Group

Dear Faye & Neil, thank you for your lovely review. We hope to welcome you back to Cyprus again in the future. All the best to you both from The Villa Group

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