Toluna Reviews 

244,158
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 24,586 reviews, reviewers had a great experience with this company. Customers frequently highlight the platform's ease of use, clear point tracking, and straightforward survey process. Many enjoy the variety of interesting topics and engaging activities, appreciating reliable payouts and a generous points system. However, some people were dissatisfied with payment inconsistencies, mentioning delayed payouts, unreceived redemptions, and changes to reward thresholds. Other reviewers also experienced issues with the website and app, such as login difficulties, frequent password resets, or surveys becoming unavailable or glitching.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use of the... See more

Website

Customers had ambiguous experiences with the website, with some finding it easy to use and navigate, praising... See more

Product

Consumers find product to be ambiguous, with many praising the variety and interesting nature of the surveys... See more

Payment

Users describe ambiguous interactions with payment, with some reviewers reporting good payouts and easy... See more

Application

People report ambiguous experiences with the app, with some finding it easy to use, offering quick query... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Toluna is easy to use, with plenty of survey options and clear point tracking. I’ve earned points quickly when completing surveys, and the process is straightforward for the most part. The only downsi... See more

Company replied

Rated 4 out of 5 stars

Much improved survey site. Points recorded to tally promptly.navigation easy. Points awarded when participant not suitable for survey cohort. Lifestyle survey is interesting. Instructions stated I co... See more

Company replied

Rated 4 out of 5 stars

The surveys are actually interesting when you get them, and the points are not too difficult to obtain. However, there are many times when surveys will not be available, and the payout time is extreme... See more

Company replied

Rated 4 out of 5 stars

I like the variety of experiences available (surveys, polls etc.. and the wide range of activities offered. I have been disappointed in rewards recently. There use to be more at 30,000 points and n... See more

Company replied


Company details

  1. #7 of 17 best companies in Market Researcher
  2. #12 of 17 best companies in Media and Marketing Agency
  3. #30 of 48 best companies in Media Company
  4. #21 of 36 best companies in Online Marketing Agency
  5. #197 of 349 best companies in Software Company
  6. #47 of 64 best companies in Web Hosting Company

About Toluna

Written by the company

toluna.com
toluna.com

Join.Participate.Get Rewarded.

Join our global community of millions of Influencers, everyday people like you, and be empowered to transform the products, services and brands that matter to you!

Join Toluna now to share your opinion by participating in surveys and get rewarded!


toluna.com

How does it work?

It’s all about getting your voice into the right ears for great rewards. Plus it’s easy and it’s fun. Your opinion will not only help market research but allow you to keep your finger on the pulse.
As a bonus, don’t hesitate to engage in our community polls and discussions as well as play fun games.


toluna.com

What can you earn?

You receive rewards in the form of points which can be redeemed for gift cards or cash! You can get points for simple things like signing up and filling out your profile but most importantly
for answering surveys. The more you participate the more you earn.

 


You can also download our app for free and enjoy the experience on the go! 

Get the Toluna App from the Google Store!Download the Toluna App from the App Store!


Register today and start getting rewarded

Register

Contact info

4.2

Great

TrustScore 4 out of 5

244K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(244,158)

65,732 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fun to be here

Being a member here for quite a while, I bekieve that my contributions to helping to make companies do a better job of releasing new products has influenced them.

August 3, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 2 out of 5 stars

The survey said 5 minutes

The survey said 5 minutes. It took 20 minutes to complete the survey.

August 2, 2026
Toluna logo

Reply from Toluna

Hello,

Thank you for sharing your feedback with us and the community.

Please note that the length of the survey that is provided when you are invited to it is an estimate rather than a fixed participation time. However, please rest assured that our top priority is providing you with the best possible experience, so your comments will be taken into account in order to improve this.

Please don't hesitate to contact us at https://www.toluna.com/contact-us if you have any other questions, concerns, or additional feedback—we'd love to raise your experience to the 5-star level that you deserve!

Sincerely,
Toluna Team

Rated 4 out of 5 stars

Its good and I'm looking forward for…

Its good and I'm looking forward for every survey, but it's a little too long of waiting for the reward process to complete, hope it can be fix.

July 30, 2026
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars

Good rewarding surveys

Interesting and good

July 29, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars

Together always doing cool stuff I…

Together always doing cool stuff I value my membership and keep up the good work

August 3, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 2 out of 5 stars

I have to wait over 3

I have to wait over 3 - 4 weeks to receive gift cards.

July 15, 2026
Toluna logo

Reply from Toluna

Hello,

Thank you for taking the time to share your feedback.

We understand that waiting for rewards can be frustrating, and we appreciate your patience. Our rewards are processed as quickly as possible, although processing times may vary.

We value your feedback and hope to provide you with an even better experience in the future.

Best wishes,
Toluna Team

Rated 5 out of 5 stars

It was easy to understand…

It was easy to understand and complete the survey and I feel like the reward was worth while.

August 3, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars

Easy to understand and complete review

Easy to understand and complete review

July 30, 2026
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars

Love everything about Toluna

Love everything about Toluna

July 29, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars

It provides guidance and direction and…

It provides guidance and direction and procedures are clear.

July 29, 2026
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars

Toluna is best platform for getting rewards

Toluna is best platform for completing surveys getting multiple vouchers.

August 3, 2026
Toluna logo

Reply from Toluna

Thank you for taking the time to review Toluna! We are really grateful that you are part of our community, influencing our world!

If there is anything else we can do for you at any time, we would love to discuss further and ensure that we are meeting all your expectations, and aim to reach for the 5 stars! 😊
Please do not hesitate to reach out to us at https://www.toluna.com/contact-us and we would be happy to help!

Warmest wishes,
Jordan

Rated 5 out of 5 stars

Review

Everything made easy to follow first time atound

July 29, 2026
Toluna logo

Reply from Toluna

Thank you for your wonderful review! We are delighted to hear your positive words, and beyond grateful for sharing your opinion of Toluna!

If there is anything we can do for you, simply reach out to us at https://www.toluna.com/contact-us - and we'll be happy to help!

Warmest wishes,
Jordan

Rated 4 out of 5 stars

Good

It was good and I will do it again

August 3, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 5 out of 5 stars

Thanks for the survey

Thanks for the survey

August 3, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 4 out of 5 stars

It seemed a worthwhile survey with a…

It seemed a worthwhile survey with a range of answers

August 3, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 5 out of 5 stars

It is good to share my opinion about…

It is good to share my opinion about everything specially about new products, so manufacturers will have insight what consumers really wanted in a product they buy.

July 29, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 5 out of 5 stars
Toluna logo

Reply from Toluna

Bonjour,

Merci pour votre excellente évaluation ! Nous sommes ravis d'apprendre que vous vous réjouissez d'être un influenceur Toluna !

N'hésitez pas à nous contacter à https://www.toluna.com/fr-FR/contact-us pour toute question ou commentaire supplémentaire que vous désirez partager.

Nous vous souhaitons tout le meilleur,
Toluna Team

Rated 5 out of 5 stars
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 4 out of 5 stars

Very thorough.

August 3, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

Rated 4 out of 5 stars

Interesting topics

Interesting topics, ease of earning. However, I'm not able to use my rewards for Amazon as I have in the past and as is shown under Rewards

August 3, 2026
Toluna logo

Reply from Toluna

Hi,

Your kind words truly made our day — thank you! 😊

We’re happy to hear that you’re enjoying the Toluna Influencers platform and its features.

Feel free to invite others to join — we’d love to grow our community with people like you!

Best regards,
Toluna Team

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