Most surveys are great but some ask things like which "region" do you live in. This is inaccurate as Scotland, Wales and Northern Ireland are NOT regions but countries in their own right. Why not just... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The surveys are mostly okay, some take a lot longer than they say they will, which is really annoying. Also, the vouchers take a long time to come through. Other sites I get vouchers from are either i... See more
Company replied
Toluna is easy to use and has a lot of surveys available. I like that I can earn points and redeem them for rewards. The app works well and the surveys are usually short. Sometimes it takes a bit to f... See more
Company replied
Actually I would have give it a 5 star,it's just that this past few weeks there no voucher for Gcash and I've been waiting, cause I really wanna redeem my points now. Before when it's still available... See more
Company replied
Company details
- #7 of 17 best companies in Market Researcher
- #12 of 17 best companies in Media and Marketing Agency
- #30 of 48 best companies in Media Company
- #21 of 37 best companies in Online Marketing Agency
- #196 of 349 best companies in Software Company
- #46 of 64 best companies in Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
243K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
I tried to complete a survey but was…
I tried to complete a survey but was unable to find do as the screen would not revert to numerals. I was unable to click on my screen so was forced to leave off half way through it.
July 24, 2026
Reply from Toluna
Hello,
Thank you for your review. We're sorry to hear you experienced this issue while completing your survey. If it happens again, please let us know and we'll be happy to look into it.
We hope your next survey experience will be a smoother one, and we're always working to improve the experience for our members.
Best regards,
Toluna Team
I love the new look
I haven't been getting the invitations lately. I was surprised to see the Tolulna name in my inbox this evening.
July 30, 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
Easy to complete surveys and very good…
Easy to complete surveys and very good rewards.....
July 24, 2026
Reply from Toluna
Hello,
Thank you for your amazing review.
We are delighted to hear such positive words from a loyal Toluna influencer like yourself!
We'd love to take your Toluna experience to the next level. We look forward to seeing you on Toluna for many years to come!
Best wishes,
Toluna Team
The range of surveys is interesting
The range of surveys is interesting. Surveys are of the right size and precise.
July 30, 2026
Reply from Toluna
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
I like Toluna a lot
I like Toluna a lot, but frequently the surveys are closed, or I'm not eligible to do it,
July 30, 2026
Reply from Toluna
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
Estimated time to take surveys is much…
Estimated time to take surveys is much more accurate than other survey sites.
July 30, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
I like Toluna’s consistency
I like Toluna’s consistency. They are who they are. You don’t have to guess.
July 30, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Just straight to the point
Just straight to the point, questions weren't wordy. Easy to follow
July 30, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Why do you keep making me change…
Why do you keep making me change password it's ajokei can never remember them a waste of time
July 30, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Their survey is like a school to me
Their survey is like a school to me. Have gained lots of experience
July 30, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Reply from Toluna
Hello,
Thank you for taking the time to review our platform!
Please feel free to reach out at https://www.toluna.com/contact-us if you have any questions or concerns. We would be delighted to offer you a 5-star experience on Toluna!
Looking forward to hearing from you,
Toluna Team
THESE SURVEYS ARE GREAT
THESE SURVEYS ARE GREAT. EASY TO ANSWER, GOOD REWARDS AND NOT TOO LONG
July 25, 2026
Reply from Toluna
Hello,
Thank you for sharing your thoughts with us and the community, we are thrilled to hear about your positive experience on Toluna!
We remain at your disposal at https://www.toluna.com/contact-us for any questions you might have, so please don't hesitate to reach out. We'd love to keep your experience at a 5 star level!
Best,
Toluna Team
Very interesting surveys
July 30, 2026
Reply from Toluna
Hello,
Thank you so much for your kind words and for taking the time to share your experience with Toluna!
We're delighted to hear that you've been enjoying the platform. Our community members are at the heart of everything we do, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your support and participation. Your feedback motivates us to continue improving and providing engaging opportunities for our members.
Thank you for being a valued part of the Toluna community, and we look forward to having you with us for many more surveys and activities to come.
Kind regards,
The Toluna Team
Reply from Toluna
Witaj!
Dziękujemy za wspaniałą opinię.
Niezmiernie miło nam słyszeć tak pozytywne słowa od lojalnego influencera Toluna! Chcielibyśmy, aby Twoje doświadczenia z Toluna były na najwyższym poziomie!
Mamy nadzieję, że pozostaniesz z nami w społeczności Toluna na długie lata!
Pozdrawiamy,
Zespół Toluna
It's very easy to sign up and It's very…
It's very easy to sign up and It's very easy to take surveys.
July 25, 2026
Reply from Toluna
Hello,
Thank you so much for your kind words and for taking the time to share your experience with Toluna!
We're delighted to hear that you've been enjoying the platform. Our community members are at the heart of everything we do, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your support and participation. Your feedback motivates us to continue improving and providing engaging opportunities for our members.
Thank you for being a valued part of the Toluna community, and we look forward to having you with us for many more surveys and activities to come.
Kind regards,
The Toluna Team
Not as good as it looks like.
July 30, 2026
Reply from Toluna
Hello,
Thank you for your review. We're sorry to hear that your experience wasn't quite what you expected.
If there's anything specific we could improve, we'd love to hear your feedback. We hope to provide you with a 5-star experience in the future.
Best regards,
Toluna Team
Reply from Toluna
Hello,
Thank you so much for your kind words and for taking the time to share your experience with Toluna!
We're delighted to hear that you've been enjoying the platform. Our community members are at the heart of everything we do, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your support and participation. Your feedback motivates us to continue improving and providing engaging opportunities for our members.
Thank you for being a valued part of the Toluna community, and we look forward to having you with us for many more surveys and activities to come.
Kind regards,
The Toluna Team
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