Totallytradedirect Reviews 6

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.9

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service and buying experience.

great service, very friendly and helpful staff, very knowledgeable, also they found a car for my daughter that we were struggling to find her, she required an automatic 1.0 litre and our budget was £5000 as it was her first car, the guys in the office said they would find a car and within 48 hours they had a great low mileage fiesta so we ended up buying 2 cars. also no pressure sales and both cars are being serviced and new MOTs put on them.

January 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wonderful Customer Service!

A big thank you to Jack at the Bishops Stortford branch who was so helpful and attentive throughout the whole process of buying my car. Keeping us updated at all points of the process and answering any questions I had!

He made everything very easy to understand and was patient with us especially throughout lockdown!

Thanks again! Will definitely use there services again when I am ready for an upgrade!

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great staff and great value cars. Would definitely recommend to all my friends and family

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

World Class. I recently bought a car from Totally Trade Direct and have had a wonderful experience. Friendly and helpful staff who made the whole process simple, easy to understand and stress free. The fact that they are a RAC approved dealer gives you piece of mind when driving off the forecourt, not to mention the choice of RAC warranty. Would recommend to a friend and hope to go back in the future for an upgrade :)

September 23, 2017
Unprompted review
Advertisement
Rated 1 out of 5 stars

Never to be used again .

Never to be used again .. ever! They sold me a car with a known fault, only to force me to claim the repair under insurance....I'm about to go to small claims to recover #250 for a second key that was promised, but never delivered.
I called every day for 30 days straight with not one returned call.

May 9, 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look