Travelopo Reviews 144

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Further to my previous review it has become apparent that Travelopo took £2800 deposit from us but did not book the villa on our behalf. Travelopo simply stole our money. We have made a complaint to... See more

Rated 1 out of 5 stars

I’ve just found out that this company has gone into liquidation. We booked a villa in spain for Jun20, clearly covid atop that… we moved to 21…. Then clearly had to change to jun 2022… paid... See more

Rated 1 out of 5 stars

Booked a place in Florida for Feb 2022. Immediate response after deposit of $1400 was paid. When I followed up for direction on paying for the rest of the cost they disappeared - zero response. I have... See more

Rated 1 out of 5 stars

Avoid Travelopo. They rented me a property which was non- existent (about to be demolished) and initially denied this. Initially the were unable or unwilling to put me in touch with their supplier. Ev... See more

Company details

  1. Holiday Home

Written by the company

Founded in 2011, Travelopo is a globally recognised holiday rentals specialist, working with the most comprehensive and trusted network of established property managers and local agents across the globe to provide a reliable and relaxing booking experience for every type of traveller. Our impressive portfolio offers a plethora of high quality, professionally maintained properties in every popular destination on the planet; from stunning seaside villas to secluded, idyllic ski chalets. You can also book your flights, car hire and airport transfers as you arrange your holiday with us – all through an easy-to-use and ultra-secure service. This can be done online, on a smart device or tablet – it couldn’t be easier. At Travelopo, we pride ourselves on helping holidaymakers find their perfect accommodation with the least amount of stress at the best possible price. As featured in The Sunday Times, Mail on Sunday, The Telegraph, The Mirror, Daily Mail, Huffington Post, Closer, Glamour and Cosmopolitan.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We booked a fabulous villa in Cambrils with…

We booked a villa in Cambrils with Travelopo last summer, it was just a fabulous stay! There was 13 of us between 2 families with grandparents, parents & kids. We had so much space in our villa and our own private pool. There was plenty of space, seating both indoor & outdoor for everyone. The garden was gorgeous and so well kept. The gardeners and pool attendant came everyday to tidy up and check on everything. The villa was so close to the local supermarket and within 15 mins walk to lots of restaurants. We accidentally locked our passports into the safe and couldn’t get it open again but there was no problem, as soon as we called the local Travelopo office, they sent a service man down to the villa and problem solved! We would highly recommended Travelopo and we will definitely book with them again!
Thanks guys for an amazing villa stay for our holidays!

June 7, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ca'n Fiol, Puerto Pollenca. Ten out of Ten !!

We had a fantastic holiday at Ca'n Fiol,Puerto Pollenca last year to celebrate my 70th Birthday with the family. Ca'n Fiol is a fantastic villa in a perfect location, just a few minutes walk from the beach, restaurants etc. The main llenaire bus stop is just outside the villa so it was perfect for outings to Alcudia. Old Pollenca town, and many other places. We walked to the main supermarket in Puerto Pollenca, which only took about 15 minutes. The supermarket staff ordered us a taxi back with all of the shopping and it only cost about 6 euros.

Ca'n Fiol is a lovely villa with everything you could wish for, includingsun terraces and a beautiful private swimming pool. It was very spacious, and accommodated our family of ten perfectly. We all loved it and can't wait to go back.

J. Carr.

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID!!! Booked our villa back in September 19

Booked our villa back in September 19, The manager couldn't have been more helpful at this point. At the beginning of March, our balance was due, obviously concerned about travel, we was told our dates won't be affected and basically they'll deal with as and when they are. Silly me paid it, thinking we are financially protected and booked with a reputable company. I couldn't be more wrong, we have been robbed, and what is more annoying is the fact he now blatantly ignores your emails! What i will give him is, he is very clever, my flights weren't even cancelled at the point of my several emails therefore just never replied so he didn't have to say our accomodation would not be available. DO NOT BE CONNED BY THIS COMPANY...THIEVES!

May 19, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Our favourite place....Heaven on Earth

Llafranc is one of our favourite places on Earth and when l found this apartment on the easy to use Travelopo website l was overjoyed. Descriptions were accurate and informative. Communication was excellent and any questions were quickly answered through the local agent. Travelopo were even able to organise a mobility scooter for my husband.
We have spent many holidays in Llafranc and we have always admired the elegant accommodation on the promenade. In September we were lucky enough to spend the week after our Golden Wedding sitting on the terrace sipping Sangria whilst overlooking the sandy bay and the gentle waves. Yes, we did go in for a swim! The stylish apartment was very comfortable and the kitchen was well equipped. We were spoilt for choice when dining out as there are several excellent restaurants located along the promenade. There is also a convenience store just around the corner. Highly recommended is the Michelin starred restaurant in the Hotel Casamar higher up overlooking the bay.
I wouldn’t hesitate to book this apartment again and would willingly do this through Travelopo.

rental ID is: R-71094

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Island & Fantastic Villa

The property was beautiful & cleaned regularly during our stay. The patio area was great for sitting out in the evening. The corner pool was amazing. The villa is walkable distance to the sandy beach with access to lots of friendly restaurants. There is a lovely rocky coast line with ladders down to the crystal clear water. Lovely area with a local spar for some relaxing treatments. The local shops were really well stocked & the villa is nearby to some great shops. This was our first visit to Menorca, the island is amazing & spotless we fell in love with it & the friendly local people.. We had lots of great days out & visited all areas of the island, the roads are great & very well sign posted. The cave night club is a must visit. We went during the day & had a fantastic time. This villa is a great base to see everything.

February 12, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ten out of ten !!

Ca'n Fiol in Puerto Pollensa is a beautiful villa, and was perfect for our family holiday to celebrate my 70th Birthday.

The location of the villa was perfect. Just a few minutes walk from the beach, and with a bus stop right outside it made everywhere very accessible.

Thank you once again for a wonderful holiday.

John Carr

February 12, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was delighted with the support and…

I was delighted with the support and instant feedback regarding our holiday. We had emails back and fourth. I was a first time customer and nervous about it going wrong but my nerves were short lived. The villa we stayed in was absolutely wonderful, my family and I had the best holiday ever with amazing memories to cherish forever ❤️

February 12, 2020
Unprompted review
Rated 5 out of 5 stars

Our whole experience was great

Our whole experience was great. The service was really efficient. Communications was great and we got timely information and a travel pack before we went on holidays. I also had a few queries about our individual villa and these were answered very promptly. Our Vila was also lovely and the family running it were so friendly. Overall an excellent experience and I would recommend

February 12, 2020
Unprompted review
Rated 4 out of 5 stars

Travelopo were great for the most part

Travelopo were great for the most part, fantastic villa, reasonably priced compared to other providers. The only area I would say improvement is needed is communication prior to the holiday. I had to get in contact to find out when all the arrival details would be sent over, a simple email when booking letting us know what the next steps would be, would have made the process much smoother.

February 12, 2020
Unprompted review
Rated 2 out of 5 stars

Ref Villa reference 5737785

Ref Villa reference 5737785

This is a review of the Villa rather Travelopo, who in the main were very good. This villa promises a lot but it actually very tired, we had an ant infestation, in all bedrooms for five out of the seven days. The kitchen and Aircon is ancient and all needs up dating. The outside space is great but overall very poor value.....

September 17, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great all round

The villa was really great. We were a mixed age group of 8, and the villa really suited us. The pool was fab with plenty of sun loungers. There was shade all around the property which was important for those in the party with fair skin but loads of sunny places for the those that can tan

The rooms are big and comfortable and the kitchen and bbq ideal for staying in, cooking and drinking too much. Supermarkets are a drive away so a car is pretty essential.

Service from Travelopo and the local managing agent MNK Villas was superb.

If we were to visit the area again we would search for accommodation using them first.

Louise visited 09/2019

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

Booked a villa for 16 in Spain

Booked a villa for 16 in Spain, amazing service. Didn’t bombard us with information they just sent what was needed. We did end up paying too much in error but this was refunded very quickly without any fuss. Would be reluctant to book with anyone else.

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Benalmádena villa

Recently stayed in a excellent villa with 9 friends and myself. Perfect place to stay with everything and anything we needed! Absolutely stunning inside and outside decor, it was everything travelopo explained it as. Easy booking process with the travelopo reps, no hassle at all and the reservations team were a huge help throughout the whole process. Will 100% use travelopo again such an easy and affordable way of booking a holiday of a lifetime!

July 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look