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UK Coaching Reviews 717

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their passion, helpfulness, and extensive knowledge, making interactions pleasant and educational. The service provided is frequently highlighted as excellent, with many people appreciating the informative, engaging, and well-delivered courses, as well as the valuable resources offered. However, some customers also noted issues with the website, experiencing difficulties with navigation, technical errors, and problems with data storage. A few other people also felt that some course content was too technical, basic, or did not fully reflect its description.

What people talk about most

User experience

Clients share positive opinions on user experience. Many reviewers found the courses dynamic, educational,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's knowledge,... See more

Service

Customers had positive experiences with service. Many found the service easy to use, with courses covering... See more

Website

People report ambiguous experiences with the website. Many customers found it easy to navigate, with some... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the courses as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem setting up auto-renewal and spoke with Vicky via email. She was quick and responsive, and really helpful! She explained simply for me and provided images for reference too. She even rais... See more

Company replied

Rated 5 out of 5 stars

It can be turgid renewing SPC especially when you have multiple ones The lead , Lijana , was thorough , interesting, up to date , encouraging and showed a huge breadth of knowledge of subject . Th... See more

Company replied

Rated 5 out of 5 stars

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box! The chat rooms were interesting. The information display... See more

Company replied

Rated 5 out of 5 stars

Throughly enjoyed the safeguarding course, taking some important advice back to raise. Although it's a 3hr course, this went quickly and the course was rolled out very effectively by the knowledgeab... See more

Company replied


Company details

  1. Charity
  2. Career and Education Provider
  3. Insurance Company
  4. Liability Insurance Company
  5. Sports Insurance Company

About UK Coaching

Written by the company

We Are The Team Behind The Coach

Coaches change lives.

We’re here to equip you with the tools, guidance, and resources to grow, thrive, and make a lasting impact.

No matter your sport, background, or role whether you're a coach, coach developer, exercise trainer, sports instructor, activity leader, volunteer, community sports leader, parent helper, or teacher we stand by you.

As the UK’s only independent representative body for coaches, we champion, support, and develop the entire coaching community, driving healthier, happier communities through great coaching.

Through UK Coaching Club, you gain exclusive access to expert insights, practical resources, and dedicated support—helping you navigate both your coaching journey and everyday life.

We’re building a thriving network where you’re never alone. From grassroots volunteers to paid professionals plus those who train and develop coaches we exist to inspire active, healthy communities.

Whatever your role, wherever you work, and whoever you empower we’re here to help you make a difference.

Support includes protection too. UK Coaching offers dedicated Fitness Insurance designed to safeguard coaches, instructors, and trainers when the unexpected happens. More than just a safety net, our insurance gives you peace of mind while enabling us to continue supporting a thriving coaching community.

We hear you. We see you. We support you. We represent you because we are you.

Our Vision, Mission, Purpose

Written by the company

Vision
To build a healthier and happier nation through great coaching.
Mission
To become the UK’s leading destination for learning and development, products, and services for the coaching workforce.
Purpose
To be here for the coach

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

717 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great course but not easy to negotiate…

Great course but not easy to negotiate on a phone screen

April 13, 2026
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Reply from UK Coaching

Thanks for your feedback. I’m glad you enjoyed the course, and I appreciate you highlighting that it wasn’t the easiest to navigate on a phone. That’s really useful for us to know as we continue improving the experience.

Thanks again for taking the time to leave a review. The UK Coaching Team.

Rated 5 out of 5 stars

Friendly, professional and informative

Nick was very welcoming and informative, he kept the conversations constructively flowing and the 3 hours flew by.

April 10, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s great to hear that Nick created such a welcoming and informative session, and that his approach kept the conversation flowing so well that the three hours went by quickly.

Really appreciate you taking the time to leave a review. The UK Coaching Team.

Rated 4 out of 5 stars

Good training

Good training, learnt a lot.
The trainer was knowledgeable and used good examples for application.

April 9, 2026
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Reply from UK Coaching

Thanks for your review. Great to hear you found the training valuable and that the trainer’s knowledge and examples helped bring everything to life.

Really appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

The e-learning course was brilliant as…

The e-learning course was brilliant as it could be done in your own time. As a mum of 3 this made it easier then having to sit infront of a screen for 3 hours (with a little break).

April 11, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. It’s lovely to hear that you found the e‑learning course brilliant and that being able to complete it in your own time made things easier for you. With three children to juggle, having that flexibility really does make a difference.

Really appreciate you taking the time to leave a review. The UK Coaching Team.

Rated 5 out of 5 stars

Fantastic course

Fantastic course. I felt like I really learnt a lot from Katy. It was also really engaging.

April 9, 2026
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Reply from UK Coaching

Thanks for sharing your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

A worthwhile course for welfare officers

The tutor was clear with his instructions and made me feel comfortable even though I sometimes got in a bit of a twiddle with the chat box!
The chat rooms were interesting.
The information displayed with questions and information were clear.
Three hours passed quickly so I must have been fully engaged in the process.
It was the second time that I had done the course but I learned a lot more about my role as welfare officer.

April 17, 2026
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Reply from UK Coaching

Thanks for sharing such a thoughtful review. It’s great to hear that the tutor’s clear instructions helped you feel comfortable throughout the session — even with the occasional chat‑box twiddle. I’m glad you found the breakout rooms engaging and the information easy to follow.

The fact that the three hours went by quickly and that you gained even more insight the second time around really shows your commitment to your role as a welfare officer.

Thanks again for taking the time to leave your feedback. The UK Coaching Team.

Rated 4 out of 5 stars

Rather long and not entirely in golf

Rather long and not entirely in golf. However found it useful and served a good purpose. Carole

April 8, 2026
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Reply from UK Coaching

Thanks for your feedback, Carole. I appreciate you sharing your thoughts. Even though the session felt a bit long and not entirely golf‑focused, I’m glad to hear you still found it useful and that it served its purpose.

Thanks again for taking the time to leave a review. The UK Coaching Team.

Rated 5 out of 5 stars

Informative & Engaging

UK coaching was an easy to use service. I attended the Safeguarding & Protecting Children course.
The instructor was excellent, very informative and engaging whilst also encouraging thoughtful discussion within the group.
I would recommend this session to any coach/volunteer involved in children's sport.

April 8, 2026
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Reply from UK Coaching

Thank you for taking the time to share your feedback, we really appreciate your detailed account of our products and services. This provides an excellent insight for our learners. #GreatCoaching. The UK Coaching Team.

Rated 5 out of 5 stars

Lots of subject matter and interesting…

Lots of subject matter and interesting debate - good experience to hear about other sports too and how they approach safeguarding

April 15, 2026
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Reply from UK Coaching

It's great to hear that our course provided such an interesting debate, giving you the experience of how other sports approach Safeguarding, exchanging this knowledge is valuable and this is what we aim for. We appreciate you taking the time to share your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

The tutor was great and delivered the…

The tutor was great and delivered the training in an accessible and engaging way.

April 7, 2026
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Reply from UK Coaching

Thank you for your feedback, we are pleased to hear that your tutor was great and that our training is accessible and engaging, such a positive review. The UK Coaching Team.

Rated 3 out of 5 stars

Lots of excessive extras that Coaching…

Lots of excessive extras that Coaching UK really pushed very hard (to the point of spam)

September 15, 2025
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Reply from UK Coaching

Thank you for taking the time in providing your feedback. We do promote our products and services to ensure all our customers don't miss out on our excellent offers. However, you can opted out of receiving our Marketing emails. Once you are logged into your account, click on Privacy Settings and here you can opted out of receiving several of our communication emails. The UK Coaching Team.

Rated 4 out of 5 stars

Simple and easy

Easy to book and set up.

February 6, 2026
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Reply from UK Coaching

Thank you for taking the time to provide your feedback regarding our products and services, we are pleased to hear you found this simple and easy to book. The UK Coaching Team.

Rated 4 out of 5 stars

Very good course very informative and…

Very good course very informative and well structured. Overall, it was a valuable experience.

April 6, 2026
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Reply from UK Coaching

Thank you for taking the time to share your experience, we are pleased to hear that you found the course informative and it is well structured. We appreciate your feedback. The UK Coaching Team.

Rated 5 out of 5 stars

The course was easy to navigate and the…

The course was easy to navigate and the instructor was very supportive and helpful.

April 7, 2026
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Reply from UK Coaching

Thank you for your review, we are pleased to hear that your tutor was very supportive and helpful, and you found the course easy to navigate. This is exactly what we aim for. The UK Coaching Team.

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