Very healthy wee slips and plugs, great root systems. Good communication and friendly approach. Great value for money and speedy delivery. Loved that I got an email saying they’re on their way and nex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a second generation small family, horticulture business in Kent with a passion for growing plants. We offer a wide selection of fruit, veg, herbs and flowers for your garden. Everything we grow to sell is ready for you to plant in your garden and grow on for the ultimate backdrop to your home. Whether you are wanting to grow your own food with companion planting or create the perfect herbaceous garden we can help with it all. As well as offering a large selection of fuchsias we also save our own tomato and chilli seeds (which are DEFRA certified) including many heritage varieties. We grow using traditional methods, without pesticides or insecticides (no-one wants to eat those!) at our nursery in Challock (between Ashford, Faversham, Maidstone and Canterbury), although we are no longer open to the public (this gives us more opportunity to concentrate on growing plants for you) we do offer a click and collect service as well as a full mail order service all over the Country. So whether you are looking to plant an orchard or grow soft fruit for a long term food providing garden, grow delicious vegetables or herbs (with so many incredible flavours, textures and vitamins) or add some colour with our stunning ornamental and flowering plants we have what you need and we can deliver it to your door. Our passion is plants, all year round!
Contact info
Victoriana Nursery Gardens, Buck Street, Challock, TN25 4DG, Ashford, United Kingdom
- 01233 740529
- help@victoriananursery.co.uk
- www.victoriananursery.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really nice plants
Really nice plants, very reasonable prices, delivered with great care on time. Highly recommended.
Fantastic customer service
Fantastic customer service and very quick to respond. When I ordered some stevia plants last year, unfortunately two of them died. I contacted the company and they were brilliant – they replied quickly and sent out replacements without any hassle.
The plants are good quality, the customer service was excellent, and I'm really happy with the way everything was handled. I'd definitely recommend them and will definitely order from them again.
Pre ordered a couple of Asian pear…
Pre ordered a couple of Asian pear trees,as I'm always keen to try something different regarding plants. They were worth the wait,both are sturdy and healthy so in a couple of years I should be enjoying some exotic fruit! Thank you to all involved at Victoriana. Your efforts are appreciated. Regards. John.
tree arrived undamaged and healthy
the tree arrived today thursday 18 june, package arrived
well protected and un damaged. ive planted tree and it looks good.
My plants arrived in great condition
My plants arrived in great condition, very happy.
Must say very underwhelmed with the two…
Must say very underwhelmed with the two fushias delivered the one plant in particular is of very poor quality. Expected better to be honest
Good quality plants
Good quality plants. Good service and quick and careful delivery. Will definitely buy from this nursery more.
Healthy plants and good value
The plants we received were very healthy specimens and arrived within the timeframe given. They had been well packaged and so were transported without being damaged. Very pleased with our purchase, thank you.
Love this company
Love this company. I ordered a tamarillo plant for myself and one for my mum. Unfortunately the first delivery was damaged by the courier, but Victoriana Nursery Gardens were brilliant about rectifying the problem immediately. I received replacements in under a week with a lovely little growing guide too. So excited to see my tamarillo grow. Thank you to everyone at Victoriana. You were great.
Top quality items and service
I've had a lot of plants from Victoriana. All have been quickly dispatched, well grown (not the tiny, scrawny plants you sometimes get from other suppliers) and in great condition.
Very highly recommended. I'll definitely be buying from Victoriana again.
Web site is easy to use
Web site is easy to use. Updates on order and delivery keep you informed. Plants were delivered on time and were well watered and packed. Was a bit worried as the plants were being transported and delivered on the two hottest days of the year but they were healthy on arrival. Would use this company again.
Lovely healthy everlasting sweet peas
Kept me updated as to when my plants would arrive. The courier updated me to say they would be delayed and I was concerned as to whether it would affect the quality of them due to the current heatwave. But they arrived the next day in perfect condition. Will definitely use this company again. Thank you
Grape vine damaged but replaced
I ordered a grape vine. When the vine was delivered it had been completely stripped of foliage in the box and the new growth snapped off.
I sent a quick email with a couple of pictures to them and they apologised for the state of it but said it may still shoot. Then after another week I received an email stating they had sent another one. Very good of them, unfortunately this was also damaged in transit but hopefully it will recover.
Very good after service.
Prompt delivery
Prompt delivery, very nice quality plants, very good value.
The plants arrived promptly in very…
The plants arrived promptly in very good condition.
Ordered a "Phoenix" white grape from…
Ordered a "Phoenix" white grape from Victoriana Nursery Gardens on Thursday the 14th May.
Great communication.
Have used them in the past with very good results i.e. grapes. Last time I bought their Kentish Claret "Rondo" with excellent results.
This time did not fancy going all the way to Ashford, so ordered online. Decent website with lots of plants to choose from.
My plant was healthy when it arrived today Tuesday 19th May via DHL. Lots of communication, updates and estimated delivery date. It was well packed with care. It came in a tall cardboard box offering lots of protection.
I'm very pleased with my purchase.
highly recommended
Quick response to order and safe delivery of goods.
Plants look good for planying and arrived in excellent coindition.
I have used this nursery for my plants…
I have used this nursery for my plants several times , my plants are always strong and healthy which is why I am a returning customer . I would highly recommend them .
From the first click years ago
From the first click years ago
to
To the caring way they pack their plants.
The fantastic communication.
The buzz from helping save a variety of chilli.
The extra mile when i had my sedds stolen.
Highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








