Been with them a little while for website, phone and internet etc... Business totally reliant on them... Initially great, then I started having issues, then absolutely no way to contact them! I hav... See more
Vispa
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See what reviewers are saying
Extremely poor experience with Vispa Internet Limited. My domain, email, and hosting were dropped, causing a complete business email outage. Vispa has been totally unresponsive despite multipl... See more
They don't have any service level standards they care about, or indeed care about their customers? Another faceless portal / ticketing system that is there to tick a box rather than actually serve th... See more
I have been a Vispa customer for many years. Six months ago I would have left them 5 stars and given them a glowing review. Since October, Vispa has been completely unresponsive. No email is getti... See more
Company details
Information provided by various external sources
UK Rural Wireless Broadband & Landline Broadband provider.
Contact info
Delta House, Wavell Road, M22 5QZ, Manchester, United Kingdom
- 0330 088 5800
- info@vispa.net
- www.vispa.net
Excellent service
Friendly contractors. Excellent customer services with prompt answers to messages. Broadband speed more than 100 x better than previous provider. Excellent provider for rural areas.
Used Vispa for many years now and…
Used Vispa for many years now and always found that dealing with a local company is much better than the larger ones. Been a happy customer and will continue to use Vispa for years to come. FTTC 70Mbps.
Really impressed with the service
Really impressed with the service. Would highly recommend.
Easy & Fast
Easy and fast service from start to finish, excellent
Wi-Fi coverage.
Highly recommended company, product and service.
Excellent support and service
Great company to deal with, all of the team have been very helpful and easy to deal with. The whole process was smooth. Would recommend them above other providers in the market
Friendly team who were easy to contact…
Friendly team who were easy to contact and get me setup.
Great Experience
The guys installing it couldn’t have been more delightful and yet extremely competent. They are a great advert for your company.

Reply from Vispa
Helpful and friendly staff
Helpful and friendly staff. Installation was straight forward and no problems encountered.

Reply from Vispa
Great company
Great company, great attitude. Put greedy money grabbing giants like open reach to shame

Reply from Vispa
Good service.
Great price and a fantastic service
Internet is fast and never lags or…
Internet is fast and never lags or drops and staff are helpful and friendly
Ive had Vispa for three weeks now
Ive had Vispa for three weeks now. We picked their full fibre 300 deal and the speeds have been spot on! Customer service is very good, talking to a human being and not a robot. Very impressed.
Excellent
Excellent, good service, fair prices and deliver good speeds all brilliant
Been with Vispa from the beginning for…
Been with Vispa from the beginning for many years now.Always had excellent service and after care.Would highly recommend
I can't fault Vispa at all
I can't fault Vispa at all. I've been a loyal customer for over 10 years. Recently upgraded to fiber and happy to continue to be a customer for another 10 years.

Reply from Vispa
More than happy to give Vispa a review
More than happy to give Vispa a review. Sadly, Openreach left our area (Freckleton) behind and Vispa stepped up.
We live in a semi rural area where our broadband has been very weak. I'd say less than 10Mbps on average.
Vispa came along last year, discussed their plans with the community and after almost a year long wait, the first homes have been connected.
In a house with three young teenagers, it couldn't come soon enough. We're now getting a constant 250Mbps and I near no more shouting at the games consoles!!!
Well done Vispa. They seem to be a small outfit but it's a positive in my opinion. Keep up the good work.
Great services from Vispa support team
Quick response and proper instructions were provided to connect the wifi services.
reliable services from support team via live chat.
We’ve had an email from Vispa asking us…
We’ve had an email from Vispa asking us to provide a review of their service.
Overall, we are very satisfied with Vispa. We have been a customer for around 2 years now and have just renewed our contract.
We have Vispa’s own FTTP which I understand is their own network an not Openreach’s. As a result of this, it seems to be a less contested network which is great for gaming!
Customer service is good although occasionally its difficult to get though by phone but always seem to be able to use live chat or whatsapp and get straight though.
Price - Seems to be average price. We’ve been with other providers previously and what seems to be a cheap price ends up doubling in the second year. Vispa seems to remain the same.
Happy to recommend Vispa to friends and family. Smaller ISP but better service.
Recently had Vispa’s fibre installed
Recently had Vispa’s fibre installed. Engineer was polite and knowledgeable. Installed the Zyxel router behind my TV and everything works great. Regular 600Mbps speed tests (600Mbps tariff).
Customer service appears to be a small team based in Manchester but much better to deal with than big call centres. So far so good!
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