Maryam was extremely helpful, professional and friendly and made our visit super easy. We never would have guessed it was her first week working here unless she had said! Thanks so much for all your h... See more
Location
Switch locationUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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See what reviewers are saying
I visited the Stirling store on Saturday and I was served by Maryam. I honestly cannot thank you enough for your time and patience. My query wasn’t straight forward and Maryam told me that she was new... See more
Company replied
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
Company replied
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stirling
Written by the company
Contact info
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, United Kingdom
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Liam at Vodafone
Called into Vodafone to arrange a new broadband and landline deal. Liam was really helpful and got it all sorted very quickly. Very friendly and professional and a great price.
Thanks again Liam!

Reply from Vodafone UK - Stirling
I would recommend asking for Lucy when your in this shop
Don't usually do reviews but I will on this occasion, went to get a new phone and Lucy was so helpful and polite, didn't try to upsell me , just a pleasant experience.

Reply from Vodafone UK - Stirling
Susie
Susie was a massive help we weren't sure what either of us wanted and she got all the info together so we chose the best phone & contracts for us both left very happy, she is a credit to your store and brand 😀

Reply from Vodafone UK - Stirling

Reply from Vodafone UK - Stirling
Very helpful and knowledgeable
Got help from Lucy in the Stirling store and she was so patient with all the questions we had. Can't thank her enough. Very happy with the new contract for hubby's phone.

Reply from Vodafone UK - Stirling
Lucy was brilliant
Lucy was brilliant. Friendly, knowledgeable & found a mobile deal that was ideal for our requirements. Lucy deserves huge praise for her amazing customer service.

Reply from Vodafone UK - Stirling
Lucy at the Stirling store was very…
Lucy at the Stirling store was very professional and helpful. Very personable young lady. Helped me get the right deal for my needs.

Reply from Vodafone UK - Stirling
Oliver was extremely helpful in the…
Oliver was extremely helpful in the Stirling shop. Took the time to discuss all my options in regards to my contract, with no hard sell.

Reply from Vodafone UK - Stirling
Lucy Vodafone
Lucy was extremely helpful in sorting out my phone problem.
Very polite as well.

Reply from Vodafone UK - Stirling

Reply from Vodafone UK - Stirling
Alex was a brilliant help setting up my…
Alex was a brilliant help setting up my Apple Watch

Reply from Vodafone UK - Stirling
The sales person was very professional…
The sales person lucy was very professional and knew what she was talking about when asked about certain phones and deals. We only went into shop ro upgrade our daughters phone and we all updated as it was going to better us all . We also asked advice on a laptop and Lucy gave us great advice on what would be suitable for our daughter for setting her up for going to university, can't thank Lucy enough for the support and the general chat we had while waiting on everything going through the system .

Reply from Vodafone UK - Stirling
Cheap iPad
I had an excellent experience with Liam in the Stirling branch of Vodafone. When I recently purchased my new phone! Not only did he help me find the deal best suited to me, but he also managed to get me an amazing deal on an iPad. Which I can now use for my son's Christmas present. His knowledge and helpfulness made the whole process smooth and stress-free.

Reply from Vodafone UK - Stirling
Lucy from Stirling was absolutely…
Lucy from Stirling was absolutely phenomenal! Amazing customer service skills and was really genuine and engaging! I will be telling all my family to go to her for the best deals. A very lovely lady with a charismatic charm.

Reply from Vodafone UK - Stirling
Lucy tried so hard to provide me with a…
Lucy tried so hard to provide me with a monthly plan despite having huge problems with Talk Mobile not accepting my details. She was cheerful, friendly and polite and made me feel like a valued customer. It is unfortunate that Talk Mobile let down both of us.

Reply from Vodafone UK - Stirling
Cameron was great with us today very…
Cameron was great with us today very friendly and helpful got us what we needed

Reply from Vodafone UK - Stirling
Spoke to Liam at your Stirling store…
Spoke to Liam at your Stirling store this young gentleman should be a store manager.He is very knowledgeable about the products he sells.
First class service.
Thank you.
John McFadzean

Reply from Vodafone UK - Stirling
Susie was absolutely amazing!
Susie was absolutely amazing!! Friendly and knowledgeable, she did everything to make sure I received the best service. Thanks again.

Reply from Vodafone UK - Stirling
EXCELLENT EXPERIENCE
The staff were polite while I waited for my turn ( it was lunchtime)
When I was seen LUCY was SUPERB.
She knew her job and helped me through a speedy remedy.
SHE IS A VERY CAPABLE YOUNG LADY

Reply from Vodafone UK - Stirling
Stirling
I was in the Stirling store to get a replacement handset for my elderly mother.
Suzie was very helpful and
made sure that the handset was fully working and up to date before we left the store.
Can't fault the service in any way.

Reply from Vodafone UK - Stirling
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