I did an online chat with Carol Ann today & she was amazing! I have been struggling to understand how the landline digital switch will affect my mothers careline alarm & Carol Ann was able to explain... See more
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First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more
Company replied
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... See more
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Taylor was incredible. Incredible customer service explaining the whole process throughout making it crystal clear what was happening. She supported me through decision making and with the c... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
140K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK
Hey Fi Godfrey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey helped set up my new phone
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Jenny,
Thanks for the lovely review and fantastic support for Mikey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was really professional in helping…
Ash was really professional in helping me upgrade my new phone & helped me get the best value for money. Great customer service!
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Claire,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey Kathleen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Jakub was great, helped me upgrade my phone and transfer the data over.
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Rosemary,
Thanks for the lovely review and fantastic support for Jakub.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and polite young man is…
Very helpful and polite young man is James. An asset to the company. Thank you
August 20, 2026
Unprompted review
Reply from Vodafone UK
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Neil was great and saved me money
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Jacqui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George in the Wakefield store was…
George in the Wakefield store was absolutely amazing, very efficient and patient sorting out phones for my wife and daughter, would highly recommend! Excellent service
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Had a couple of issues I needed help with. James was patient, kind and super helpful. Very very happy with his service.
August 25, 2026
Unprompted review
Reply from Vodafone UK
Hey Shannara,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great multitasking
Visited the Vodafone store and had a great experience, much better than my phone experiences.
Steve managed to work miracles. I’m impressed how he managed the store team who were all busy. I door which was locked (I’m sure unnecessarily) answering questions or multiple people before making multiple customers smile.
A credit to Vodafone.

August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Berry,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with my service and very…
Very happy with my service and very pleasant girl Natalie and very helpful
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey Julie
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe was very cheerful and helped to…
Chloe was very cheerful and helped to explore all the options. Very happy with the service.
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Dharshana,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elena was excellent and very helpful
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Lottie,
Thanks for the lovely review and fantastic support for Elena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a good experience from Gertrude…
I had a good experience from Gertrude and she was helpful as usual. Thank you
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey William,
Thanks for the lovely review and fantastic support for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m very happy with the service today…
I’m very happy with the service today from faz very helpful and friendly
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Alfie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service!!
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey J,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by Lee
Lee was extremely helpful and explained everything very clearly and the deal was very reasonably priced.
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Lee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visited the Redditch store for the wife…
Visited the Redditch store for the wife and was greeted by Aamir and Faheem.
Fantastic service and a credit to your company.
I’m with 02 currently for over 20 years and when the new IPhone is released at the end of the year, I will be coming back as I have been so impressed with the service!
Keep up the good work!
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Sudbury…
Great experience at Vodafone Sudbury with Heba. Swift , efficient and extremely pleasant and helpful.
August 26, 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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