We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more
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Calls keep dropping out mid call. The most pathetic customer service. Everything is ‘systemised’ with updated ticket keep dropping into my email, but most importantly, nothing ever gets done. Extrem... See more
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more
I had an excellent experience with Xinix Tech Support today, specifically with Uzair. It is clear that Xinix top management has a fantastic training program in place for their staff. From the moment... See more
Company details
Written by the company
Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.
Contact info
Xinix House, 4 Thames Road , IG11 OHZ, Barking, United Kingdom
- 03333 055 888
- sales@xinix.co.uk
- www.xinixworld.com
Hasn’t replied to negative reviews
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Great service and problem solving…
Great service and problem solving attitude. Uzair has been kind and attentive.
Thank you 🙏🏻
Returning Customer!
I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive.
I have recently returned to using Xinix at my own company for a 10 user business package and Uzair has just started configuring the handsets. I have a mixture of voip phone brands but this has been no problem, they just log on remotely and configure. Very quick response times.
Well worth getting in touch for your business phone needs!
Hi it's very great experience
Hi it's very great experience. New Internet connection has been made parfectly. Especially for my PDQ machine ( paying by Cards ). It was very slow but with Internet WiFi is very fast service. Thank you for support
Great Service
Customer Service have been more than helpful with the setup of my Landline and any queries I have had have been dealt with immediately.The delivery of my kit was faultless and the package is a totally fair price.
In the start I went online to find…
In the start I went online to find someone who could rescue my phone number after Virgin took it from Sky but then told me they could not support a landline in my area possibly leaving having to contact doctors, hospitals and many others with a new phone number.
I searched the internet and found Xinix who told me they could rescue my landline even after some days of it being switched off. As a bonus their rates are very reasonable. On dealing with them I found them to be a blessing to get in touch with compared to the horrendously difficult method of contacting Sky and Virgin. On top of this they helped me to set up my landline cordless phone and have been extremely helpful.. Bottom line is I recommend this company 100%.
Maryam knows her stuff
Xinix knows their stuff. Maryam helped me set it up, just how I want it, and helped me understand the system. We was set up before closing, but Maryam said don't worry we will stay until you are set. My base was corrupted by previous VOIP providers, but Maryam went through the interface, like a dog chewing a bone. Thankyou Maryam.
Understanding VOIP and IP Technology
After subscribing to Virgin Media and discovering that they don't do landline phones, I came across Xinix who met the challenge, transferred my landline number and Tia has talked me through my options to connect a compatible phone. Now I understand better how the system works I can confidently go out and purchase the correct phone
I had never heard of the company
I had never heard of the company, came across them on Google they do digital landlines. Kept us updated and when it came to installation it wasn't too bad. Works great, phone a lot clearer now and a great price too.
Cant believe how easy it was to port…
Cant believe how easy it was to port over to VOIP with Xinix. I thought the process would be messy and complicated, but it was really simple. Glad i made the move.
Mr uzair sorted my issue
Mr uzair sorted my issue
Really happy with the service
Uzair is a good technician and solved…
Uzair is a good technician and solved my issue, even though it took some time, but pleased he resolved the efficently
Smooth transfer so far no issues with…
Smooth transfer so far no issues with landline
Temp Number Disconnection
I requested having successfully ported over my old landline number I requested that the temporary number be disconnected. This was action by Uzair very promptly keeping me fully informed.
Hounded by multiple spam emails a week
Hounded by multiple spam emails a week
Hounded by multiple spam emails a week. All of the same email with no unsubscribe button.
Life saver
I moved from sky to virgin and unfortunately i didn’t swap my number over with virgin and wanted to go with Xinix as theyr much cheaper just for the land line. Mid way through they couldn’t get my number which has been in the family for almost 50years. Sky,Bt,virgin no one could port my number back. Momina and Hassan were my agents and tired the best and finally got my number back and on.
Can’t believe the big corporates couldn’t help me but these guys were fantastic and did the impossible.
Personal thank you to you both and to your company.
Had an issue with the phones…
Had an issue with the phones connectivity recently, and Uzair and Ali was incredibly helpful in resolving it. They are very friendly, professional and knowledgeable. Thanks to Uzair for his support !!Highly recommended..
Uzair is a professional agent for…
Uzair is a professional agent for supporting us on the VOIP system
Very polite & human on the way he conducted the whole operation
Many thanks
Talal
VOIP from Xinix
I requested a VOIP from Xinix to take over my landline from EE/BT two days after I switched to FTP. An ATA arrived in advance to support my set of panasonic phones, and it all went incredibly smoothly and on time. The audio clarity is excellent. Maryam was particularly pleasant and helpful.
Fast and quick service
I dealt with Maryam from Xinix, she responded very quickly to my email request, she gave the right advice and was very polite. Excellent service provided and will recommend to others who intend to use them.
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