We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more
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Calls keep dropping out mid call. The most pathetic customer service. Everything is ‘systemised’ with updated ticket keep dropping into my email, but most importantly, nothing ever gets done. Extrem... See more
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more
I had an excellent experience with Xinix Tech Support today, specifically with Uzair. It is clear that Xinix top management has a fantastic training program in place for their staff. From the moment... See more
Company details
Written by the company
Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.
Contact info
Xinix House, 4 Thames Road , IG11 OHZ, Barking, United Kingdom
- 03333 055 888
- sales@xinix.co.uk
- www.xinixworld.com
Hasn’t replied to negative reviews
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Recently signed up to XINIX
Recently signed up to XINIX. From the initial phone call to making the phone line connections at my 90 year old mothers house the experience has been wonderful. Everyone at XINIX has been courteous and professional. So pleased to have made the switch.
The company is providing excellent…
The company is providing excellent services.i am not sure about the other people but Mr. Uzair is really good/ kind.
Uzair has provided excellent support in…
Uzair has provided excellent support in configuring Xinix webPhone.
Big Thanks to him for the way he helped us configure and complete the setup.
Regards,
Syed
Great serice
Helpful advice given to make an informed choice on the best package, quick delivery and set up. Really good customer service from our case handler Maryam.
New Landline Installation and configuration
I dealt with Maryam, Alishba and Uzair to sort out various initial issues \i had with my new landline connection. All of these were sorted out promptly and efficiently. Xinix provided excellent service and will recommend to others who intend to use them.
Mohsin was very helpful and solved my…
Mohsin was very helpful and solved my problem quickly and efficiently.
Good service and price
I had a few issues during the transfer but all were resolved quickly and efficiently.
New phone only.
Just changed over from Talk Talk for my gran as she now only needed a phone only service of which talk talk couldn't offer. Very fast switch over that was done within the hour in fact, after plugging in the new little box. Alishba replied to my on line contact requesting of a return phone call within 20 min, never had such quick response with a phone company before.
Alishba explained to gran and I everything we needed to know, putting gran at ease, very important for am 80 year old lady. We couldn't of been happier with the service.
OUR YEALINK BASE CORRUPTED DUE TO A…
OUR YEALINK BASE CORRUPTED DUE TO A LIGHTNING STIKE CLOSE BY. WE PURCHASED A NEW BASE AND IT WAS UZAIR WHO INSTALLED IT FOR US. HE WAS VERY PATIENT AND HELPFUL AND WITHOUT HIS KNOWLEDGE AND HELP WE WOULD HAVE BEEN WITHOUT A PHONE SERVICE. WE THANK HIM VERY MUCH FOR HIS TIME AND EFFORT.
Needed to switch to VOIP after cutoff
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number over. Received the converter a few days later, plugged it in and on the transfer date everything worked exactly as planned.
Good price easy setup just check sim…
Good price easy setup just check sim card placement inside 4g router and only 3gb data per month not told until after setup date
But does what we need replace copper line.
XINIX Phone line has some excellent…
XINIX Phone line has some excellent features, saves us time and keeps are calls going even when we are not in the office. A lot cheaper than BT. Moving my number was easy and support was brilliant. A special thank you to Jalal who saw us through and guided us step by step.
Wish I switched earlier
Everything has been straightforward with switching over. No technical setup is needed, and someone is always available to talk to if you need help.
Maryam has been really helpful and checks in regularly to see how everything is going and if I need any changes made then these are done straight away.
Moved our home phone line to Xinix
Moved our home phone line to Xinix. What a fantastic experience. A really easy process, and supported all the way by Maryam. Loads of check-ins and making sure we were happy. Unfortunately the line was connected to some poor lady at the other end of the country, but Xinix were on it and fixed the problem within 24hrs of me realising.
great company and wonderful service…
great company and wonderful service always there to help
Excellent customer service and polite…
Excellent customer service and polite staff. I spoke to Alishba Ameen who was very polite and helpful and she did everything she could to help me.
Very helpful support from Maryam
Hasel free.
Very easy to deal with. Great staff, very helpful. Nothing too much trouble.

Reply from Xinix
Excellent trouble free service
Excellent trouble free service from all the Team. From initial description through to Order / installation
Very good team
Very good team, good prices and good quality, this guys are fighting with carriers to get best rate and best quality. Very recommended!
Special mention for Alexander Young, very serious guy, will answer you at any hour and make all the efforts until it’s perfect for you!
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