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Rated 5 out of 5 stars

We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more

Rated 1 out of 5 stars

Calls keep dropping out mid call. The most pathetic customer service. Everything is ‘systemised’ with updated ticket keep dropping into my email, but most importantly, nothing ever gets done. Extrem... See more

Rated 5 out of 5 stars

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more

Rated 5 out of 5 stars

I had an excellent experience with Xinix Tech Support today, specifically with Uzair. It is clear that Xinix top management has a fantastic training program in place for their staff. From the moment... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

From old to new

I have found the transition from the old land line to VOIP very easy and I have been brilliantly looked after be Xinix throughout,

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provider

I recently switched to Xinix I couldn't be happier with my decision. From the moment I signed up, the experience has been nothing short of exceptional.The customer service team is outstanding. They were incredibly helpful during the setup process, guiding me through each step with patience and clarity. Every time I've had a question, their response has been prompt and informative.Their pricing plans are competitive and transparent. There are no hidden fees, and the billing process is straightforward. Plus, the value for the service provided is exceptional, offering features and reliability that justify the cost.Additional Features: I appreciate the additional features like international calling, hotspot capabilities, and the user-friendly Overall, Xinix has exceeded my expectations in every aspect. I highly recommend them to anyone looking for a dependable and high-quality phone service provider. Their commitment to customer satisfaction and superior service makes them a standout choice in the market.

July 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service from Uzair at Xinnix

I have a VOIP with Xinix who have been really helpful in setting up the line. I upgraded to a couple of cordless handsets from Xinix which were delivered to me really quickly. I did not realise that there is quite a process to setting them and the new base station up. So I called the Xinix customer support and Uzair took the hassle out of the set up and did it all for me over the internet. He was very helpful and obviously knows his stuff. Thank you very much indeed!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great company Great support

I needed to help elderly relatives to have a landline. Xinix responded with a great package affordable! We had a reasonable amount of problems but the end of the phone support was exceptional! If anyone is experiencing problems please ask to speak with Azair! I cannot fault the quality of calls, the quality of expert knowledge and outstanding help A*** This is the way forward folks, so if you want great customer support help and advice at an excellent price..look at zinix

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free transfer to Voip

When I moved to a fibre connection for my families Internet service my provider was not able to offer a Voip service to replace our Landline. So after some searching and reading reviews decided to give Xinix a try. Their offer seemed to be a great combination of quality of service and competetive pricing. It was important to us that we kept our existing number and the porting in was taken care of by xinix in a very efficient manor and we were kept fully updated with the progress. My thanks to Uzair, Momina and Alishba for making this a smooth experience. I am fully confident that we will be using Xinix as our provider for some time.

July 17, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor service

I paid £163 on May 8th 2024 for a Top of the range service. Since then I have spent hours communicating with their technical department to try and get some kind of service. Most incoming mobile phone calls do not succeed. All outgoing calls succeed. Now they want me to BUY a VOIP phone "which solves 99% of these problems". Help please.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

System is dysfunctional

The solution doesn't work correctly call quality is poor initially seemed good but declined. Customers complained about the phone lines constantly. A number of customers complained calls weren't been picked up, unfortunately their system didn't log these missing calls and support had no solution to solve it that was viable. The management of xinix absolve themselves of responsibility and commercial accepting lack of service for their solution.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service at competitive rate

As a telecom company they have great networks. It is indeed a joy and pleasure working with them. They not only have excellent service but also very cooperative support team. As long as I have internet I can use all their services and that too at a very competitive price point. Will definitely recommend them to my friends and family

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Email Spammers

Email Spammers: Literally sent same email to 10 of my colleagues, 99% of them not in IT

Hello Anthony,

Looking to upgrade your VoIP system?

Using our

Cloud System Quoting Tool
, you can obtain an accurate quote on a VoIP system for all of your business requirements in under a minute, making it easier than ever to upgrade your system.
By choosing

Xinix
, you can benefit from:
Two-year, low-start payment options
No upfront costs
FREE calls + call recording and statistics
FREE desktop software and mobile app
Installation by Xinix engineers
Simply click below to begin building your ideal VoIP package today.

VoIP system quote
Alternatively, if you require any further information, please fill in our online

enquiry form
or reply to this email.
Kind regards,

Sophie White

November 15, 2021
Unprompted review
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