Xoom, A PayPal Service Reviews 

192,187
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 91,353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed and reliability, often noting how quickly funds reach recipients, sometimes within minutes or seconds. Many find the user experience seamless and easy, appreciating the straightforward process for sending money internationally, making it a preferred method for urgent transfers. However, some customers also noted concerns regarding fees and exchange rates, describing them as high or lower compared to other services. A few other people also felt the process could be complicated, mentioning issues with transaction limits, specific payment options not being available, or difficulties navigating the platform.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting its speed, efficiency, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease and speed of... See more

Payment

People report positive experiences with payment, highlighting the ease and speed of transferring money... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the service affordable and at a... See more

Response time

Consumers find the response time to be positive, with many reporting immediate email confirmations after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best experience I have had with any platform and I have tried Wise, Remitly and Western Union. I wanted to send more in a single transaction but had to split it into 3 as the max is $2999 usd per day... See more

Rated 5 out of 5 stars

Great customer service. With a single phone call, my issue was solved. The issue was not at Xoom end, but with BCP bank in Perú that was retaining the funds. At last, I had to cancel the transaction a... See more

Rated 5 out of 5 stars

Love the seamless experience. The charge is large but I suppose that’s what I have to pay to transfer the monthly little bit of cash to my poverty stricken aunt. It might be a good suggestion t... See more

Rated 5 out of 5 stars

Before I could put my cell phone down the transfer was into my bank account! I hear people complaining about how slow their transfers are with competitors, sometime taking days!! Not me!!!!


Company details

  1. #10 of 30 best companies in Money Transfer Service
  2. #109 of 199 best companies in Financial Consultant

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

192K reviews

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4.6

All reviews

(192,187)

100,786 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t like the idea of confirming the…

I don’t like the idea of confirming the details of my checking account I’m getting the money from to send to my family in the Philippines and then directed me to another third-party company/website asking about my username and password in order to authorize that transaction. I immediately canceled for different transactions because of that I don’t understand why they have to get my username and password. That means giving them full access for anybody to to my checking account. They just wanna authorize and verify if that account is valid but why do they need the username and password?

July 8, 2026
Rated 4 out of 5 stars

It is easy and fast

It is easy and fast. The money is booked in your account with the speed of light. The reason I haven't given five stars is the amount of emails if you book to your own account: a conformation, a receipt, an authorisation and a survey. I hope this could be included in one email. But very happy with the experience itself.

July 14, 2026

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