Fluidity round the site. Couple of things for improviement: 1) When you filter and click into a car, enusre the filter is still on when you click 'back'. There some occasions the filter was rem... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
one quick call with representative solved the problem of registration and quote generation. after placing the order, it only took 2 days to reach the final order placing state. One place improvement,... See more
Company replied
Order process has been really good with regular updates and instructions. The web portal when initially choosing a vehicle could be improved as it sometimes failed to load, and it was quite difficult... See more
Company replied
Hi Zenith Difficult to rate as I have just ordered my car . It's been accepted but haven't had any further correspondence. The orderering process was fine stright forward. Gary
Company replied
Company details
Information provided by various external sources
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contact info
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, United Kingdom
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4.2
Great
1K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Zenith Vehicle Contracts
Hi there, thanks for the 5 stars and great feedback! Always good to hear. Michelle@Zenith
Very helpful staff
Very helpful staff. Malaki was excellent answering my many questions.
April 2, 2026
Reply from Zenith Vehicle Contracts
Hi there, thanks for the 5 stars and positive feedback. I will ensure the feedback is passed on to Malaki and his manager. Michelle@Zenith
The portal is good
The portal is good and quite easy to use but I would have liked to see more obvious comparisons between the two schemes available to me.
April 2, 2026
Reply from Zenith Vehicle Contracts
Hi there, thank you for your feedback. We’re really pleased to hear that you found the portal easy to use. We also appreciate your suggestion around clearer comparisons between the two schemes, and this is something we’ll take on board as we look to improve the user experience. Michelle@Zenith
Helpful and polite staff who got back…
Helpful and polite staff who got back to me in good time to inform my decision.
April 8, 2026
Reply from Zenith Vehicle Contracts
Hi Richard, thanks for the 5 stars and positive feedback. Pleased to hear this! Michelle@Zenith
The whole transaction from the start…
The whole transaction from the start was very clearly laid out, which has made it a really positive experience
April 1, 2026
Reply from Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback! I am happy that the process is clearly laid out and provided you with a really positive experience. Jonny@Zenith
Really stress-free
really stress-free, quick and constant updates for clarity on the process. Highly recommend this company
April 2, 2026
Unprompted review
Reply from Zenith Vehicle Contracts
Hi William. Thank you for the 5 stars! I am so pleased to hear the process has been stress-free, with clarity provided within quick and constant updates. Your recommendation is truly appreciated. Jonny@Zenith
It was really easy to use the website…
It was really easy to use the website to configure and order my next electric car. I was also provided with very helpful cost breakdown
April 7, 2026
Reply from Zenith Vehicle Contracts
Hi Gregory, thanks for the 5 stars and great feedback. Glad you found the site helpful and easy to use! Michelle@Zenith
Very easy
Very easy, they helped me select a car on my criteria and the process was straight forward - we'll see what happens if I get a car.
April 7, 2026
Reply from Zenith Vehicle Contracts
Hi Samantha, thanks for the 5 stars. Glad you found the process easy. Enjoy your new car when it comes! Michelle@Zenith
Efficient and no fuss.
March 31, 2026
Reply from Zenith Vehicle Contracts
Hi Ian, thanks for the 5 stars and positive feedback. It's always good to hear. Michelle@Zenith
Fantastic service delivered by James at Porsche Centre Stockport
Fantastic service delivered by James King and the team at Porsche Centre Stockport. Pre-delivery of the vehicle James was very supportive and this was also followed through to my experience when picking up my new Macan.
March 31, 2026
Unprompted review
Reply from Zenith Vehicle Contracts
Hi Lynton, thanks for the 5 stars. Happy to hear you had a great experience! Michelle@Zenith
Website was clear and easy to use.
March 31, 2026
Reply from Zenith Vehicle Contracts
Hi Nick, thanks for the 5 stars. Pleased to hear you found the website clear and easy to use! Michelle@Zenith
Better service
They are good but they could do better especially getting the car cleaned during service and repairs
March 25, 2026
Unprompted review
Reply from Zenith Vehicle Contracts
Hi Obi, thanks for your feedback. We’re pleased to hear you found the service good overall. Vehicle cleaning is dependent on the individual garage and whether they offer this service, so standards can vary. We do appreciate you highlighting this and will take your comments on board as we continue working with our garage partners. Michelle@Zenith
Reply from Zenith Vehicle Contracts
Hi James, thanks for your review. We’re sorry that the process felt complicated and took longer than expected. We value your feedback and are continually working to simplify our processes and improve the overall experience for our customers. Michelle@Zenith
First class service
First class service, system so easy to navigate through and customer service top quality
March 29, 2026
Reply from Zenith Vehicle Contracts
Hi Jonathan, thanks for the 5 stars and positive feedback. It's always good to hear! Michelle@Zenith
Reply from Zenith Vehicle Contracts
Hi there, thanks for the 5 stars. Pleased to hear you received the required support! Michelle@Zenith
Reply from Zenith Vehicle Contracts
Hi Mark, thanks for the 5 stars and positive feedback. Michelle@Zenith
upto now everything has gone smoothly…
upto now everything has gone smoothly no issuses
March 25, 2026
Reply from Zenith Vehicle Contracts
Hi Ryan, thanks for the 5 stars. Pleased to hear everything is going smoothly for you. Michelle@Zenith
Reply from Zenith Vehicle Contracts
Hi Lee and thank you for the 5 star feedback. I am pleased the dashboard is easy to use. Jonny@Zenith
Customer service and ease of portal…
Customer service and ease of portal use. The resources were extremely valuable as well
March 23, 2026
Reply from Zenith Vehicle Contracts
Hi there and thank you for 5 stars! I am happy to hear of valuable resources, ease of use with the portal, and good customer service. Jonny@Zenith
website needs to be easier to use
website needs to be easier to use, when going back the search goes right to page 1, when you were on page 5 looking.
Other than this, good to use!
March 30, 2026
Reply from Zenith Vehicle Contracts
Hi there and thank you for the feedback. I am sorry to hear of this, but thank you for providing an area of improvement. I will feed this into the team. Jonny@Zenith
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