Yogamatstore 

I ordered a mat on April 15th, received a confirmation email (order #29166) and then nothing. I sent an email to customer service. NO response. very disappointed, don’t order anything from here!

I ordered on May 8th. We are currently 13 days later and no signs of my order nor response to my e-mails. My order # is 30202. If I do not get a reply or reaction by tomorrow, May 22nd I will cancel the order through my credit card company and take another star off from my rating.

Do not order from this store. I never received my order and they never responded to my emails.

I ordered 2x 3/4 inch yoga mats and received them within 7-8 days. I needed thicker yoga mats for my knees when I workout. I like the thickness and quality for the price. Satisfied with service.

I ordered on April 24 and today is May 15 and no signs of my order nor response to my query through their contact us page. My order # is 29540. I am going to send another query through their website and if no word will cancel the order through my credit card company

edit: I finally got a response the same day I posted this review and sent another email. I was told my mat was on backorder and was offered a substitute which I gladly accepted. The new mat was shipped and I have already received a refund for the difference. I am changing my review from a 1 star to 3 stars.

Sent an email requesting status order on
Invoice ID: 30151 that I placed over a week ago. Paid through PayPal. Have not received a response. Wish I had found this site earlier. If no response by Friday, I am disputing the order.

Appreciate the refund. Please update your website to include how long shipping takes. I sent you a copy of the email again so you know I sent it.

Do not buy from here. Started a dispute through my credit card because I saw things weren't being shipped to others. Then I receive one light resistance band when I ordered a set of multiple heavy bands. Ridiculous.

Ordered resistance bands 3 weeks ago. Arrived in mail today. The products are good, would have liked to receive quicker.

I placed an order over 3 weeks ago and I still have not received it. I emailed the 'customer service' to change the address and no response. I email again to ask for my order status, yet again no response. It appears I am not alone in this. This is absolutely illegal, taking our money, no communication and no product

This is by far the worst company which I have ever ordered from. I advise you not to order. I do not know how they have not been alerted to the authorities and shut down, but this is a scam.

My order number is #29241. I am severely unsatisfied. Please send me a status update on my order and my money back!

Ordered 2 weeks ago , tried couple times to reach them out thru email.., as a result no response .. Ignore this site cuz u will be disappointed !

Ordered a week ago, received an order confirmation and then nothing else. I can’t find a phone number to contact them and I have sent two emails that have both gone completely unanswered. If you can’t fulfill orders then stop taking them, but if you are open for business start acting like it. Have at least some level of customer service and stop blowing people off. I’ll give it a few more days then I’ll file a fraud claim with my credit card company. They will never get my business again- stay far away from this place.

It's been 4 business days since I ordered a product and there is no communication regarding the shipment. I completely understand the ongoing situation with COVID but at least a simple communication regarding the delay would assure me rather than keep me hanging. Hope to hear about the delivery soon or at least get my money back so that I could buy from some other place.

This is crazy writing this here but I saw they responded to a review! I have emailed twice with no response; placed and paid for my order 2 weeks ago, and again have heard nothing. Completely understand Covid-19 is affecting all of us and can affect shipment etc but communication with customers takes a couple of minutes. I don’t want to be giving bad reviews at all but just keep in contact as best you can please!!

Ordered a Spoga Premium Extra Thick Yoga Mat with a carrying strap on April 16, 2020 for my niece's birthday. I received an order confirmation so I figured I would receive an email confirmining it to be shipped. after a few days I called their customer service # for a status since I hadn't received anything new and was told by their automated that due to COVID 19 it would be best to email them, so I did - not once - not twice but 3 times - NO RESPONSE - I found their Twitter account and sent a message asking for the status and woke up this morning 4/27/20 and saw an email that they cancelled my order and sent me a refund - No reason no communication. I will NEVER order from them again

Ordered Round Yoga Mat in Dark Blue Color. Arrived yesterday really happy with the quality.

I paid for 2 balls one month ago and they are still not posted. I emailed customer support 3 times and they have ignored each email and not replied (one direct email and two through the website). Have to now do a PayPal chargeback to get my money back. Extremely poor service - don't sell products you don't have in stock.

looks a nice set of products but too many popups.