Young Writers Reviews 

932
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff for being exceptionally helpful, polite, and extremely quick to resolve any questions, ensuring that every interaction feels genuinely supportive. Consumers note that communication throughout the entire process is consistently smooth, making it wonderfully easy to participate, connect, and submit entries without any stress. Some reviewers were not happy with occasional communication delays or minor difficulties regarding website navigation and account activation. A few people mentioned that certain steps felt somewhat unclear, occasionally leaving them waiting for information or needing additional follow-up to resolve their requests.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely helpful, professional, and... See more

Response time

Customers had positive experiences with response time, frequently expressing satisfaction with how quickly... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, professional, and friendly assistance... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the prompt response times... See more

User experience

Clients share positive opinions on user experience, highlighting smooth, easy processes and friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter loves entering the Writing Competitions, especially poetry. This time, we received the wrong books and I emailed them. I got contacted by Aaliyah who looked into the matter and was very he... See more

Rated 5 out of 5 stars

It has been a great opportunity for my daughter to have her beautiful work published in a book as she loves to write! This has really given her a boost of confidence. The bookarrived earlier tha... See more

Rated 5 out of 5 stars

I contacted Young Writers and found Aaliyah to be really helpful and willing to assist me with my issue with flexibility and understanding. Thank you for making this so easy.

Rated 5 out of 5 stars

Exceptional customer service by Gemma. Kept me informed throughout my queries, with the expected response and courtesy. Thank you Gemma, for seeing to the correction of my son’s name in the book and s... See more


Company details

  1. Book Publisher

Written by the company

Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

932 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(932)

461 reviews in the last 12 months

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Rated 5 out of 5 stars

Credit to Lily and editing team

Lily Howe helped me with a mark that someone drew on my daughters picture. My daughter was obviously upset about it.

Lily was very helpful and quick at getting back to me and was able to speak with the editor to get it removed.

This has made my Daughter so happy and we can't thank you enough.

5 stars for
Great service
Polite & Friendly staff
Quick response
Actions taken that helped resolve the problem.

Thank you again x

April 20, 2026
Unprompted review
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Rated 5 out of 5 stars

A wonderful back to books reminder.

My experience everytime Ispoke with customer services was a fantastic, informative and empathetic one. I never know you before but my family all do now. Very good manners and totally had all the information to hand.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Its our first time doing 'My first…

Its our first time doing 'My first poem' and we will definitely carry on doing it in the future.
I would like to say a massive thank you to Aaliyah for being so helpful and for always replying back so quick 😊👏.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou

We are grateful for these outside opportunities for our students. The staff in the office was super helpful and kind to our students.

April 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Helpful and polite Aaliyah

Aaliyah was able to get my son's writings included in the publishing even after the stated deadline had passed! She included his work in the current and upcoming printings, as well as ordered 3 books for our family to enjoy.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with one of the books I had purchased and YoungWriters (Aaliyah) was very understanding and promptly helped resolve the problem. Great customer service.

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Young writer

Aaliyah from young writers has been proactive and very helpful in emailing to publish my daughter's writing in a book.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Team

Archie was incredibly helpful and quick to resolve my query at YoungWriters. Clear communication, friendly service, and everything sorted without any hassle. Thanks, Archie — and best of luck winning the office competition this week!

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Goes above and beyond

I’ve had a really positive experience with Young Writers. Aaliyah was especially helpful, quick to reply, clear with the information I needed, and really supportive throughout the process. She sorted everything out for my students and made the whole thing very straightforward.
Really appreciate the friendly and efficient service.

March 30, 2026
Unprompted review

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