Yourrewardpass Reviews 111

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people found that their payments were frequently declined, and they struggled to use the card for purchases at various retailers, including online shops. Customers also reported significant frustration with the customer service, describing it as unhelpful, unresponsive, and difficult to get a resolution for their issues. However, some customers found success by adding the card to their Amazon account and then purchasing an Amazon gift card or other gift cards, which allowed them to utilize the funds. A few other people also felt that they could use the card through PayPal by adding it to their PayPal wallet and then making purchases through that platform.

What people talk about most

Payment

People report negative experiences with payment, primarily due to cards being declined for various reasons,... See more

Product

Users describe ambiguous interactions with the product. Many customers found the prepaid Mastercard difficult... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers experienced issues using the card... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe agents as... See more

Retail

Customers had ambiguous experiences with retail. While some found success using the card at supermarkets or... See more

Based on these reviews

Rated 1 out of 5 stars

I feel bad for everyone like me who thought this was a better option than a gift card. What a nightmare. I listened to advice in previous reviews, tried Amazon top-up, gift card, and other retailers b... See more

Rated 1 out of 5 stars

Its a shame people come to read reviews when it's too late. It's an awful, awful setup they've got. Poor customer service, uninterested, and it's NOT a prepaid credit card, it's just a digital wallet... See more

Rated 1 out of 5 stars

Card keeps being declined, and reaching out to support does not resolve anything. They instead keep on saying things like "It appears the decline is caused from a risk strategy, designed to protect yo... See more

Rated 1 out of 5 stars

Like 80% of the other reviewers, this is a terrible service. I only purchased the product i did because of the reward. If this company thinks it can get away with blocking every transaction because th... See more


1.6

Bad

TrustScore 1.5 out of 5

111 reviews

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Rated 1 out of 5 stars

Near enough impossible to use the funds off the card but there is one way!

Decided to take out Broadband with Talktalk and was offered £125 prepaid card which was through these people (Yourrewardpass) and just like everyone else found it so difficult to actually be able to use it.

Tried using it to pay part of my holiday off, couldnt do it, tried also paying for some new car tyres and it refused it and after reading a few comments on here with the last one being Paul T and hooking it up to your Paypal account I thought I'd give it ago as got nothing to lose.

So linked the card to my Paypal account, but then tried sending it to my bank account and couldnt get past the verification process, ever single time it failed so in the end I called my brother to make sure he had a Paypal account and sent the full amount on the card (£125) to him as friends & family which he then received and then he re-sent the full amount back to my personal bank account with no fees having to be paid either way so got the full amount out of the card.

Defo a waste of space receiving this card, they've tried to make it as hard as possible with you not being able to spend the funds so you then give up and they dont need to payout but up until the date of me writing this review it worked for me so will be interesting if they pick up on this and see these reviews and try in some way on stopping people to do the same.

Can now forget about the card knowing I have everything out of it and will think again next time round when being given an option of receiving one of these cards.

Hope this review helps and thank you to those that brought up the way of using Paypal to get whats rightfully mine.

February 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Useless - but there is a fix

Received a £150 prepaid credit card as a reward for taking out life insurance with Beagle Street. Activation was easy enough, but it was impossible to use online, making it worthless. However, having read Rob and Richard's reviews below, I followed their advice and linked the card to my PayPal account (it took 3 attempts to verify). Using the prepaid card as the source of funds, I then sent £150 to another Paypal account and withdrew the £150 to my bank account.

So after initial frustrations, £150 is now in my bank. Linking it to Paypal seems to be the only way to use the card. A very sheisty company.

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Got £100 'Rewardpass' virtual card for…

Got £100 'Rewardpass' virtual card for switching to Sky broadband. Tried to use it on Audible - declined. I did manage to get most of my money by using this card to pay into my own PayPal account - but it cost me £3.20 in fees.

December 26, 2022
Unprompted review
Rated 1 out of 5 stars

Good luck spending the money online

Good luck spending the money online, these cards aren't issued with a PDS2 compatable security challenge meaning most mainstream retailers will reject the card in Europe.
You may have more luck if you spend the £5 getting a card delivered and use in person.
I recommend linking the card to Paypal to aviod this issue instead of entering the card details with the merchant.
PDS2 has been around for over 4 years now and it unforgivable for a card issuer to not have a solution to this.

December 24, 2022
Unprompted review
Rated 1 out of 5 stars

I have a card from SKY

I have a card from SKY. IMPOSSIBLE TO USE. Absolutely rubbish' have tried to use it several time , feel embarrassed each time it's rejected.

November 29, 2022
Unprompted review
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Rated 1 out of 5 stars

Rubbish

Rubbish
Got my card from sky for £75
Can not spend any my favourite places: ebay, amazon, tommy hilfilger- all blocked
Waiste of time for me

November 20, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful communication

Absolutely awful communication. Thought I had been scammed. Eventually tried phone and after a long wait the most miserable, monotone voice asked for my details by which time I was quite suspicious. No doubt she has calls like mine, mostly less polite than I was, all the time!
She said the card was ok so I will try it today. Never again will I accept one of these cards. Just too much stress. Not worth it for £125!

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

Card simply won't work

Card simply won't work. Tried it at 3 separate locations
Stated it was activated on arrival
When you get on website and enter card details you get system error or card details incorrect

September 22, 2022
Unprompted review
Rated 4 out of 5 stars

Card works for me

Ok so now I have my card courtesy of Talk Talk now to try to get into yourrewardpass a couple of times saying system error I’ve got login got my pin number just tried it out today in a shop no problem went through paid ok. Complaint problems from user error I think.

September 12, 2022
Unprompted review
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Rated 1 out of 5 stars

Absolutely abysmal site

Absolutely abysmal site , confusing as hell good luck trying to spend anything most are blocked Amazon, PayPal , eBay it’s the most useless thing I’ve ever had the pleasure of trying to use basically it’s RUBBISH , they don’t want you to spend it so it runs out then they keep your money or money in account sham scam pointless.

August 21, 2022
Unprompted review
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Rated 1 out of 5 stars

Wouldn't recommend it to my worst enemy.

Got my card quick enough but after that it all went down hill. Took 2weeks to activate the dame thing and everytime I wanna check my balance their system has an error. I wouldn't recommend this company to my worst enemy....

August 3, 2022
Unprompted review
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Rated 1 out of 5 stars

The card is so hard to activate

The card is so hard to activate; currently trying to log in, but it continues to say system error. However, is the company trying to make money by calling that American number or getting hold of them? Three networks are annoying in most places; it is tough to connect. I am beginning to regret why l moved from 02 to three.....

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

I have received my card but can not…

I have received my card but can not activate the card because your site does not do what it is supposed to do
A little help would be very much appreciated as it is stressing me out, which is something I can not do as it starts my angina witch is not a good thing for me or my life expectancy.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

Cannot believe that I can not activate…

Cannot believe that I can not activate my gift card for £60 its a complete joke and a con! The contact us at yourrewardpass.com is constantly saying system error! Have tried on numerous occasions to no avail. The phone numbers are not legitimate! Its all fake, I have informed them that I definitely will not be renewing with them...a 25 minute call at 16p per minute to say they would pay my next 2 bills...This company us a joke!

July 18, 2022
Unprompted review

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