Yourrewardpass Reviews 111

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people found that their payments were frequently declined, and they struggled to use the card for purchases at various retailers, including online shops. Customers also reported significant frustration with the customer service, describing it as unhelpful, unresponsive, and difficult to get a resolution for their issues. However, some customers found success by adding the card to their Amazon account and then purchasing an Amazon gift card or other gift cards, which allowed them to utilize the funds. A few other people also felt that they could use the card through PayPal by adding it to their PayPal wallet and then making purchases through that platform.

What people talk about most

Payment

People report negative experiences with payment, primarily due to cards being declined for various reasons,... See more

Product

Users describe ambiguous interactions with the product. Many customers found the prepaid Mastercard difficult... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers experienced issues using the card... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers describe agents as... See more

Retail

Customers had ambiguous experiences with retail. While some found success using the card at supermarkets or... See more

Based on these reviews

Rated 1 out of 5 stars

I feel bad for everyone like me who thought this was a better option than a gift card. What a nightmare. I listened to advice in previous reviews, tried Amazon top-up, gift card, and other retailers b... See more

Rated 1 out of 5 stars

Its a shame people come to read reviews when it's too late. It's an awful, awful setup they've got. Poor customer service, uninterested, and it's NOT a prepaid credit card, it's just a digital wallet... See more

Rated 1 out of 5 stars

Card keeps being declined, and reaching out to support does not resolve anything. They instead keep on saying things like "It appears the decline is caused from a risk strategy, designed to protect yo... See more

Rated 1 out of 5 stars

Like 80% of the other reviewers, this is a terrible service. I only purchased the product i did because of the reward. If this company thinks it can get away with blocking every transaction because th... See more


1.6

Bad

TrustScore 1.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Rewarded for staying with talk talk

I waited 4 weeks for my card, but was told that was the wait time. £95 instead of £100 as there was a fee for having a card sent out. Activated it an got a pin number and started using it immediately. Logged in to check my balance with no problems. Thank you talk talk

July 13, 2022
Unprompted review
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Rated 1 out of 5 stars

I had to phone TalkTalk again to get…

I had to phone TalkTalk again to get this so called reward card. A Mastercard for 45 pounds . The card threatens a monthly fee of 2.95 pounds which was not mentioned to me by TalkTalk. This is a nightmare not a loyalty reward
Thank You - NOT - TalkTalk for involving me - a loyal customer with these scummy people. Why not be straightforward and honest in business

June 27, 2022
Unprompted review
Rated 1 out of 5 stars

I waited 2 weeks for my card to arrive…

I waited 2 weeks for my card to arrive when it came i went to Yourrewardpass web site acctivated it then went to pay it into my bank everything seemed to go well it said paid in sucess when i went into my account nothing arrived i tryed it again with my bank it said card declined when i went back to yourrewardpass it came up you where directd to us from a 3rd party web site no way i was on yourrewardpass wes site will be getting in touch with talk talk and making a formal complaint

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Got gift card via TalkTalk promo.

Got gift card via TalkTalk promo.

Faultless & easy to understand 👍

From talktalk order months ago through to getting giftcard details on time to activation of chosen mastercard - which took only few mins to be able to spend on was flawless, for me 😎

Thank you both TalkTalk & YourRewardPass 🤗🙃

April 28, 2022
Unprompted review
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Rated 1 out of 5 stars

Waited 3 weeks for my card

Waited 3 weeks for my card, now it has arrived it wont allow me to access the website to activate.
Feel completely let down by Talk Talk

April 16, 2022
Unprompted review
Rated 2 out of 5 stars

Update to my previous review- After…

Update to my previous review- After over 4 weeks and 3 increasingly unhappy emails my card finally arrived. They replied to my third email saying card was dispatched. I couldn’t get a pin online but called the number on the back of the card and got one. After writing off this company I am finally able to enjoy my talk talk reward.

January 3, 2022
Unprompted review
Rated 1 out of 5 stars

Useless scam

Got a prepaid mastercard via this website through setting up a new account with talktalk. Absolutely useless, cannot activate my card on the website it just says error and to call. When I try calling its an automated voice that tells me to input my 16 digit card code, when I do that the automated voice just says I am having trouble with that and then says goodbye and hangs up!!

September 20, 2021
Unprompted review

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