Ysense Reviews 3,009

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers find the platform easy to navigate and appreciate the clear explanations for tasks, making the experience positive and enjoyable. People value the diverse earning opportunities, such as surveys, videos, and tasks, which offer flexibility and allow them to use their free time productively. The payment process is generally seen as reliable and transparent, with many users reporting quick and easy cash-outs. However, some people were dissatisfied with the response time from customer support, often receiving automated replies or experiencing long waiting periods for their inquiries to be addressed. There are also concerns about the availability and quality of surveys, with some users reporting frequent disqualifications after spending significant time, or finding that surveys do not adapt well to mobile screens. A few customers also mentioned issues with account suspensions without clear reasons or difficulties with payment options in certain regions.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the ease and speed of... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform, highlighting its... See more

User experience

People report ambiguous experiences with user experience. Many reviewers find the platform easy to use, with... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the excellent service, good... See more

Response time

Users describe negative interactions with response times. Many customers report long waiting periods for... See more

Based on these reviews

Rated 4 out of 5 stars

I really like the site, but there's a lot of negative feedback about the surveys, and some don't adapt well to smartphone mobile screens. I'd like to see the surveys improved so they're better suited... See more

Company replied

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

I haven’t received my payout yet. Most sites send it immediately. I'm updating my review since, although it took much longer than other sites, I did receive the payout.

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

SCAM.

SCAM.

I need a solution for my account being suspended without reason.

I was ready to earn $300 from playing a game on this website, and suddenly my account got suspended? Come on...

I need an official explanation of why this happened and request the reactivation of my account immediately.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Ysense the best site for Survey.

Ysense the best site for Survey.
Thank you
Regards

January 21, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

I wished the payout process was faster

I wished the payout process was faster. Cash out request made yesterday. Advised it can take up to 10 days for arrival. :/

January 20, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have — that’s never the experience we want for our members. Your feedback means a lot to us, and we’d love the chance to better understand what happened so we can make it right. Thanks for giving us the opportunity to improve.

Rated 5 out of 5 stars

Love the app, surveys are frustrating

I really like the app and what it offers. I have tried completing so many surveys and always gets kicked off them because I am not what they are looking for. It gets frustrating.

January 20, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

The website offers many enjoyable ways…

The website offers many enjoyable ways to participate. The surveys are interesting, and the tasks and games are fun.

January 18, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Good

Good, as always!

January 18, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

It was an exciting experience

It was an exciting experience

January 16, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Do not join this platform for taking…

Do not join this platform for taking surveys if you are a senior citizen looking to make some extra money. You will not qualify for most of the surveys. Forget about getting a refund!!!

January 16, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 2 out of 5 stars

It is very difficult to complete…

It is very difficult to complete surveys without getting screened out. It's very time consuming.

January 15, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have — that’s never the experience we want for our members. Your feedback means a lot to us, and we’d love the chance to better understand what happened so we can make it right. Thanks for giving us the opportunity to improve.

Rated 2 out of 5 stars

Its been 5 days and i still havent…

Its been 5 days and i still havent received anything

January 14, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Rated 3 out of 5 stars

When i get the gift card

When i get the gift card, I can make a better review, you should make sure someone gets it before asking for a review.

I did receive my gift card and can say that like everyone else time is money, so im not liking spending most of the time doing a survey just to find out im not allowed to finish because I didn't match there needs for the survey. Or it quits and I get kicked out.

January 13, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

nothing to point out thank you !just…

nothing to point out thank you !just wish more weeks much better credit surveys will come up berceuse it takes too long to even make 5€ bot nothing negative about your site.
I will thank you

January 12, 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I have earned excellent rewards with…

I have earned excellent rewards with these surveys, and the waiting time has been short.

January 12, 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I really like ysense a lot thank you…

I really like ysense a lot thank you for sharing your great surveys

January 9, 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

The surveys are very bug

The surveys are very bug, and I've experienced several instances where I reached the end and received nothing for the work. It's frustrating to dedicate my time for nothing.

January 7, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Worth it I like tjat

January 4, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

received the gift card very quickly…

received the gift card very quickly compared to some of the other sites I use, it is easy to get points

January 7, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

scam!!!

scam!!!! i spend hour for survey and didnt get paid!!!!

January 7, 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

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