Ysense Reviews 3,009

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers find the platform easy to navigate and appreciate the clear explanations for tasks, making the experience positive and enjoyable. People value the diverse earning opportunities, such as surveys, videos, and tasks, which offer flexibility and allow them to use their free time productively. The payment process is generally seen as reliable and transparent, with many users reporting quick and easy cash-outs. However, some people were dissatisfied with the response time from customer support, often receiving automated replies or experiencing long waiting periods for their inquiries to be addressed. There are also concerns about the availability and quality of surveys, with some users reporting frequent disqualifications after spending significant time, or finding that surveys do not adapt well to mobile screens. A few customers also mentioned issues with account suspensions without clear reasons or difficulties with payment options in certain regions.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the ease and speed of... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform, highlighting its... See more

User experience

People report ambiguous experiences with user experience. Many reviewers find the platform easy to use, with... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the excellent service, good... See more

Response time

Users describe negative interactions with response times. Many customers report long waiting periods for... See more

Based on these reviews

Rated 4 out of 5 stars

I really like the site, but there's a lot of negative feedback about the surveys, and some don't adapt well to smartphone mobile screens. I'd like to see the surveys improved so they're better suited... See more

Company replied

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

I haven’t received my payout yet. Most sites send it immediately. I'm updating my review since, although it took much longer than other sites, I did receive the payout.

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ysense is the BEST

This is THE place to be if you want to get a quick 15 dollars. The deals are much better than inbox dollars. GO to Ysense!

December 11, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Great service

A great service with a wide selection of rewards.

January 2, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Best experience of the site best payment

Best experience of the site best payment

August 14, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Its the best place to fo surveys

January 1, 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Ysense

Great survey company to work with

December 31, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

A Professional Scam Hidden Behind "Tracking Issues"

I have never seen a more dishonest platform. I spent days of hard work to reach 12,100 gems in the Candy Match offer. They tracked the small rewards perfectly to keep me hooked, but the moment I reached the $6.00 and $40.00 milestones, they suddenly 'failed to track'.
​I provided a full video proof with my Player ID (1208127) and my actual progress, yet they keep sending the same robotic, copy-pasted responses. This is not a technical glitch; it is a systematic way to steal users' time and effort without paying.
​If you value your time and mental health, stay away from ySense. They are happy to take the data from your play but will hide behind 'tracking errors' to avoid paying what you earned. Truly disappointing and pathetic.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

I was sent a confirmation email my…

I was sent a confirmation email my redemption request for $15 PayPal had been received rewards take 2-3 days sometimes up to 10 days to receive reward. At this time, I cannot give a full review on as I have yet to finish the whole process and haven’t received my rewards yet

December 27, 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Ysense is helping me find extra incoYsense help me with some extra cashme…

Ysense is helping me find extra income to buy food; it has diverse and rewarding surveys.

December 27, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 4 out of 5 stars

My experience with YSense Surveys

It was the surveys quite simple informative, time for some are long but short, category I am approve for come not too frequent but in time it has meaning and I shall continue with Y Sense Surveys.

December 25, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

awesome paid survey site

December 23, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 3 out of 5 stars

Too much effort for a couple of…

Too much effort for a couple of dollars.

Many surveys on offer but only a few you can qualify for... besides that, there are many surveys where you get offered a few cents for a considerable amount of time invested.

No my first site option.

December 21, 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 3 out of 5 stars

It used to be better

It used to be better, and now it's rare to see research with high value, and I loved the old games by the minute, but they removed that. So I'll give 3 stars, just improve it because I think it got worse after the updates.

December 21, 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 3 out of 5 stars

It was ok

It was ok. i finally cashed out.

December 20, 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Good earning app for time passing

Good earning app, by means of survey and games but very slow earning, it has to complete 40 levels of a game, which is the difficult task to earn.

December 18, 2024
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 4 out of 5 stars

Just to earn money by survey

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

December 18, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

Such a great feature and good comfort…

Such a great feature and good comfort to use and easier to access

December 18, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

So far ysense has been the best survey…

So far ysense has been the best survey to me.

December 13, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 4 out of 5 stars

I really like the site

I really like the site, but there's a lot of negative feedback about the surveys, and some don't adapt well to smartphone mobile screens. I'd like to see the surveys improved so they're better suited to the user's profile. Thanks. I'd also like to see the site redesigned for a more user-friendly experience.

December 12, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

good site

good company good pay outs. thank you.

December 10, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Ysense works well and payouts are being…

Ysense works well and payouts are being smooth. Happy with my experience so far.

December 10, 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

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