ZIPTRANSFERS Reviews 

9,262
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,132 reviews, reviewers had a great experience with this company. Customers consistently praise the service, highlighting its reliability and efficiency for airport transfers. Many people appreciate the professional, polite, and helpful drivers who often assist with luggage and provide a comfortable journey. Reviewers frequently mention that drivers are waiting upon arrival, even with flight delays, and are punctual for return trips. However, some customers also noted issues with the booking process, such as receiving a different vehicle than booked or cancellations. A few other people also felt that drivers were occasionally late or did not show up, leading to stress and alternative arrangements. There were also instances where the drop-off location was not precise, causing inconvenience for some travelers.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the efficiency, punctuality,... See more

Staff

Customers had positive experiences with staff, frequently praising drivers for being organized, helpful,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting positive... See more

Location

Customers consistently note ambiguous experiences with location, with some reviewers praising timely pickups... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with many finding it easy and user-friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately the driver was not there when we arrived but a quick call to the office in Las Palmas to English speaking staff sorted the matter. As it turns out there was a massive traffic jam on appr... See more

Rated 4 out of 5 stars

I have used Zip Transfers for years now and always been satisfied with their service of return transfers. This year in March we arrived in Hurghada, Egypt and after booking a 6 seater mini bus for 4... See more

Rated 5 out of 5 stars

Can't imagine there's a better company than Zip for all matters concerning airport transfers.Reliable,good vehicles and really pleasant and knowledgeable drivers.We've used them for years and have nev... See more

Rated 5 out of 5 stars

Our driver, Danny-de-Borg, was waiting with a clear name board, at the designated spot. He helped with the luggage, drove us to our destination, telling us interesting facts about the area along the w... See more


Company details

  1. Taxi Service

Information provided by various external sources

Ziptransfers provides you, your family and group of friends with low-cost transfers from the airport to your final accommodation, resort, hotel, apartment or villa. Let us arrange a safe, reliable and hassle-free airport transfer for any group size and start your holidays smiling!


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

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4.2

All reviews

(9,262)

1,229 reviews in the last 12 months

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Rated 5 out of 5 stars

Zip Transfers, you are just the best !

We arrived in Rhodes late at night and we had a cab as soon as we were out of the airport, we had booked with Zip, the driver asked us if we would like to be quiet or talk with it being late, we chose talk, and he kept us entertained all the way to our hotel an hour and 15 mins. We had also pre booked a return journey as it takes a lot less time than the bus , again à lovely young man who we had great conversations with back and forth all the way to the airport, fabulous New clean cars and very personable young men who spoke English very well, it was a lovely start and end to our holiday, we would highly recommend this company theh were marvellous. Julie & Kevin Boyle

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very reliable company..

Very reliable company...
No delays when we arrived and comfortable travel to our accommodation.. and on time for our return to airport. Tyis is our 2nd booking with Zip transfers. We will be using them again next year on our return to gran Canaria

March 13, 2026
Unprompted review
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Rated 4 out of 5 stars

I have used Zip Transfers for years now…

I have used Zip Transfers for years now and always been satisfied with their service of return transfers.
This year in March we arrived in Hurghada, Egypt and after booking a 6 seater mini bus for 4 adult passengers with 4 big suitcases and 4 hand luggage bags we were met with a large 6 seater car. The luggage would only just fit in. It was not the vehicle I had booked and paid for for our airport transfers so was not happy. If this happens next time I might have to re think my airport transfers provider

March 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Taxi I had booked and paid for in…

Taxi I had booked and paid for in advance failed to arrive at palma airport to pick us up. We had to wait for 2 hours at airport then a representative of a completely different company had to sort problem out for us. Bye bye 👋 zip transfers.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Zip transfers from tenerife south…

Zip transfers from tenerife south airport .are fantastic we have used them for a few years .but this time was well above and beyond . .we was staying in a villa up in the moutains . With a very vague address .but they searched and searched untill they found it .even local taxi firms had no idea . So 5 stars to zip transfers well trusted company .thank you

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Driver was friendly and waiting for us at arrivals. Safe drive to the hotel. Emailed to cancel the return because we got an offer of a lift and got a quick response to say yes and refund offered. Excellent.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid ZipTransfers

I booked with ZipTransfers for my parents for their transfer from Alicante Airport. Their flight (EZY5705) arrived only 26 minutes late.

While they were still waiting to disembark, my father received a call from a member of their team asking their whereabouts. After explaining that they had just landed, he was informed that the driver would be leaving as he needed to travel to Barcelona, and that they would need to arrange their own transport.

This is completely at odds with the information provided on their website

Their policy clearly states that drivers monitor flight delays and will wait accordingly unless delays exceed two hours. In this case, the delay was minimal and well within their stated terms.

I find it unacceptable that two elderly passengers were left stranded under these circumstances. My father is nearly 90 years old, which is precisely why I chose this service, for reliability and ease of travel. Instead, they were placed in a stressful situation and forced to arrange alternative transport themselves. As a result, my father paid €172.50 in cash for a taxi.

May 10, 2026
Unprompted review
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Rated 5 out of 5 stars

No need to look elsewhere.

Can't imagine there's a better company than Zip for all matters concerning airport transfers.Reliable,good vehicles and really pleasant and knowledgeable drivers.We've used them for years and have never been let down - including our latest excursions to and from Hurghada Airport this April.Their rates are pretty competetive too.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect experience on both legs of the…

Perfect experience on both legs of the Journey, from Alicante to Benidorm and back.

The first driver was stood in the arrival hall waiting with the name displayed, he took us to a waiting area while he went and got the van which was an 8 seater Mercedes (same as return).

The return van turned up on time and took us to the airport.

Both vans were immaculately clean. Drivers friendly and helpful.

I will definitely use them again.

May 4, 2026
Unprompted review

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