Zoesydney Reviews 

I bought an evening dress online, I received it & returned in Jan 2026. The dress looked liked a clown outfit on me. I requested a full refund, I was advised to post it to China, (postage $26). This parcel still hasn’t reached the address provided by Zoe. It’s now May 2026. Several email requests sent for an update, a copy & paste of the reply script. I’m sure they have given me an address that is non existent!!! So I will never received any refund.

The same relationally my emails :

Hello,

Kindly note that your return order hasn't reached our warehouse yet.

Please keep checking your tracking number, and as soon as the order reaches our warehouse, we will refund you.

Thank you for understanding.

Best regards,

Chloe | Customer Experience Team

Absolutely rubbish quality. Fabric is bad polyester and stitching probably wont last 1 wash. Worse than Shein. They take pictures from legit sites and sell “knock off” items. Complete scam. “Free returns” policy is joke. When i ask them about honoring what their website actually says they deflect and still make you pay an exorbitant amount of shipping to China. Don’t waste your money.

Brought a dress, they sent a dress that looked nothing like we ordered. Offered a partial refund. We declined, we paid to send it back to China, over 2 months ago. Still have not refunded money. We lost $167.99 on the dress and over $20 to post it back. DO NOT BUY FROM THESE SCAMMERS. They are not even in Australia

Absolutely shocking experience. DO NOT BUY! Beware!! I should have read the online reviews. this is a total and complete scam. Item took weeks and weeks and when it did arrive the quality was horrible and they refused to accept a return and only offered me 25% refund and the dress was not cheap. Learn from my mistake!!

Buy with extreme caution! While the clothing looks great in their advertising, the materials are cheap and nasty and items are poorly made, despite being 'designed in Sydney'. The worst is that they state they provide easy returns but it is LIES! They will NOT provide refunds unless the items are faulty, so I am stuck with clothes that are not suitable that they will not refund. Misleading and dishonest and taking their customers for a ride. A disgraceful business.

If I could I wouldn’t even rate 1 star.
What a terrible product. The size, quality and price. Returns are impossible. I attempted, payed for the return but to no avail. Please don’t purchase.

DO NOT BUY FROM THIS DODGY FAKE COMPANY!
product looks nothing like the pictures, extremely poor quality. TOTAL SCAM
Got ripped off $200

Zoe from Sydney - Oh why didn’t I read the reviews before purchasing a pair of cowboy styled boots from this Chinese company 🤦‍♀️ $137.99 and look about $19.99 the ugliest smelliest cheapest rubber crap , I am shocked at just how bad they are and they took 3 weeks to arrive , I knew when they didn’t arrive in a few days that I had probably accidentally ordered from a disreputable Chinese company - Zoe from Sydney well that’s a big fat lie

Ordered 10 days ago and it’s only just shipped from China. I didn’t read reviews before I bought and I’m not hopeful ! Beware

Very dishonest and misleading. The product is far from what was described. Certainly another drop shipping company from China that try and give the impression they are based in Australia. Stay away from this website. Quality is atrocious

A scam cheaply made products passing itself off as an Australian retailer. The fabric is so synthetic static electricity occurs as soon as you put it on. If you stood near a heater it would melt. The design is nice but the execution using cheap material does not justify charging a premium price.
Avoid and shop Australian made.

Fit and quality of material was disappointing. They're listed to having a physical location so I figured it wouldn't be too risky. Ended up having to ship a parcel to China to return it, gave me a dodgy address that didn't actually fit into the formats required. Months later the parcel returned 'return to sender'... No refund for me of course. And I had to cover postage back to China... Certainly learned my lesson there.

Horrible ! Scam! Stay away. Wish I had done some research and found these reviews. I have been scammed. Clothes look nothing like their photo on their site. Different fabric and dress all together. A 5 year old could sew something better than that.!!!

This website is a scam. I paid $130 for a dress, only for it to be shipped from China (despite the Sydney AUS address on the website) and the quality to be so poor I couldn't even wear it.

The photo was AI generated, but the quality looked like it was from Shein in person.

I attempted to return the parcel for a refund ($30 postage) only for the parcel to be returned to sender.

This was a complete waste of money and energy. Would never purchase from them again.

Do not purchase from this store! They will hack your account and steal money from you

Worst company ever! DO NOT ORDER FROM THE FAKE WEBSITE!!!!!!!!!!!!!

They never sent any order! They email you lies. They are an evil fake company stealing people's time and money!

Should be shut down!

Don't buy from this company its a scam

Do not buy anything off Zoe Sydney they are scamming thieves

SCAM !!!
Do not purchase from this company !!

The dress quality was appalling !
upon paying replied postage as instructed by Zoe to receive a return , six months later I still don’t see any money.
The Bot replies via their email 😡

If I could give this company a lower score I would. Total rip off. Just spent $33 to return an item valued at $95. Did not remotely look like item advertised. Was hideously ugly. They make return process extremely difficult. So they lied about that too. DON’T SHOP THIS SITE!!!!