Zoesydney Reviews 

They sent the wrong color.

I really needed the suit for something and they sent the wrong one. Very disappointing.

Terrible quality material for the dresses. Looks amazing online but when it comes and it's not the same dress or same material. Cheap polyester.

Avoid this Chinese drop shipping company!!

I didn't realise the dress came from China as the site looks like they are based in Sydney.
The dress came and looks nothing like the images on the website. It is not even the same fit or material.

This is a scam and you are paying standard pricing for shein and temu quality items!

I ordered a coat August 19th and it's now October 1st with still no coat. I've sent emails to their support team, with little to no response besides an automated message that they would respond within 24 hours. They said my item shipped, but then provided no tracking. Now I've received tracking but almost a month and still no movement from "order received..."

The item I purchased said it had velvet bows however did not and now they are saying to get a refund I have to pay for it to be shipped to China. When it says clearly on their website incorrect items will be refunded with no shipping charge.
There is no number for support just an email address which is clearly being answered by ChatGP. This business has to be a scam, very disappointing experience and poor quality.

Bought a handbag which looked like a fairly large tote. It’s tan leather (faux leather) with a gold lock. cost was $129.00. The bag is actually very small and not like the photos shown on the website. Although the bag is good quality the size is not what I expected.
Not sending it back because the reviews state this is a nightmare.
Won’t be buying from Zoe again.

Dress sent to the completely wrong state. Requested a refund as I no longer needed the dress as it didn’t arrive in time and “Chloe” in customer service did not acknowledge my request for a refund at all. Instead she resent the dress after their mistake when I clearly said do not send me the dress anymore I would like a refund. Also dresses and customer service responses coming from China when they say on their website they are in “neutral bay NSW”. Huge scam.

Still waiting for my dress I ordered, there is no communication, horrible experience, cannot understand why our government allows these fraudulent companies to keep doing business like this to rip off innocent people

I ordered a cardigan from this company I got an email saying that the cardigan was delivered, it was not the case No delivery in my mailbox

SCAM this is a Chinese warehouse operation selling goods that don’t match sizing or descriptions and offer partial refunds only rather than the buyer having to pay high postage return to their distribution centre in China. AVOID.

Do not order from this company. Paid over $200 for a dress which had no tags, falling apart and so cheap!!!! Nothing like the picture. They are from china and not quick and easy returns. Fake address. I got 30% refunded as better than nothing. But have learnt a huge lesson, will be doing my research. The claimed Neutral bay address in Sydney is False. False advertising. Do not order.

Worst experience ever. Says the ship out of Sydney, LIES!! It’s coming straight from China. Ordered a dress for a wedding on the 02/09/2025. It’s now the 17/09/2025 and it still haven’t arrive and I’ve had to buy another dress for the wedding.

I should have been more skeptical (a store in "Sydney, Australia" willing to ship to the US at such reasonable prices) but I went ahead and bought what looked like a beautiful yellow formal dress. I received a 2 piece (top and skirt), very flimsy cheap material, NO tags (which I'm sure they will use an excuse not to refund me) and they did not respond to my refund request until I opened a dispute with my bank and informed them. I had to return my item to China (so much for "Sydney") and even the lady at the post office couldn't help me figure out what the mailing address is, so I probably paid $45 to send the dress nowhere. This is my lesson learned: LOOK FOR REVIEWS before purchasing from new "trendy" e-stores.

Worst experience I have ever had purchasing clothes. To anyone considering purchasing from this brand, DO NOT DO IT. The material of the outfit was terrible. They promise free returns, therefore I followed the return “process”, sending my package to CHINA from AUSTRALIA as per the address provided to me by the company to secure the refund and they have not honoured the refund. I have received no refund and I have emailed multiple times to follow up and have not had any response. Absolutely terrible and fraudulent experience. I recommend you do not purchase from this company.

The company refund policy on their website states an address in Neutral Bay, Sydney. When you actually want to return something, they want you to pay to send it to China. AVOID THIS COMPANY. I had to lodge a complaint through my bank.

No stars if possible. Terrible quality and a non existent returns address

My new sunglasses are beautifull, really like the design. A bit loose on the side but still comfy to wear. Will defently order again.

The material of the dress was so cheap, when buy a dress for more than $100 you expect it to be resent quailing however this I’ve had dress from SHEIN made with nicer material
When asking for a return they can’t even create the shipping label for you and everything must come from a factory in china

SCAM - AVOID AT ALL COST

Not based in Sydney, dropship the product from China. Customer service in a different timezone. Don't waste your time.

I bougt a jacket, it came faster then I thought. Very warm and nice, perfect for colder days. Zipper is littel tricky but not a big problem. I wear it every day now.