We love love our Addison Ross shakers. However unfortunelty aesthetics feels like it’s where it hits the mark as we are on our third salt shaker as they keep breaking. Can’t fault customer service,... See more
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I contacted Addison Ross several months after having received a gift of salt and pepper grinders which I loved, but unfortunately did not work. The service I received reminded of another time. That... See more
WOW WOW WOW!! What superb frames Addison Ross have. We bought a few silver (plated) ones and a stunning wood frame for a friend. So impressed with the speed of delivery (from UK to Australia), q... See more
I'm frankly shocked by how poor quality these products are. I have a much larger mill that has a metal collar for the grinder. I also have a slightly larger wooden mill that has an integrated w... See more
Company details
Written by the company
We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!
Contact info
Coda Studios, SW6 6AW, London, United Kingdom
- +44 1668 281014
- sales@addison-ross.com
- addisonross.co.uk
Hasn’t replied to negative reviews
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What service
What service! My silver photo frame came well wrapped in a stylish box and looked marvellous. To add to it all the company had inserted a copy of the photo I wanted framed before sending so saving me the bother….many thanks for a great service. Will recommend….
Beautiful frames
Beautiful frames - arrived quickly and expertly packed.
Fantastic quality photo frames and…
Fantastic quality photo frames and super quick delivery. Very happy customer 😊
Purchase was easy from beginning to…
Purchase was easy from beginning to end. I’m very pleased with my proposed picture frame. Delivery driver was fantastic and all in all really happy
Love my new pink mill as a companion to…
Love my new pink mill as a companion to the leopard print one! 😍 very fast delivery. Shame you don’t do the salt & pepper specific knobs for the top anymore.
Excellent Customer Service
Excellent Customer Service. Product was beautifully packaged and arrived very quickly. Photo frame of high quality. A lovely gift. Would absolutely recommend this Company
Great choice of styles
Great choice of styles, prompt service & delivery. Was a gift & recipient says they are 'absolutely gorgeous '
Beautiful products and excellent…
Beautiful products and excellent efficient service and delivery.
What a lovely classy company
What a lovely classy company. The packaging was spot on and quality of the frame superb.
Thank you
Bobbin Pepper Grinders
Got a pepper grinder for Christmas - I had wanted it for ages so was super excited. However within a month the exterior had split from the wood and began to peel off. Absolutely not worth £55! I sent a couple of messages and pictures to Addison Ross to see if they could do anything but had one reply saying they would send me a new one but subsequent messages were ignored and no new grinder! They look cool for the first 5 mins but absolutely not worth the price tag.

Reply from Addison Ross
Excellent quality
Beautiful products: quality heirloom pieces at a great price and they ship fast.
Very prompt service
Very prompt service. A beautiful frame which came so prettily wrapped.
What a wonderful service
What a wonderful service. My bedside clock arrived within a few days and is beautiful, a lovely addition to the bedroom. I really appreciate the silent tick and softly glowing hands to read the time overnight. The enamel and gold are very elegant. I am planning to get both daughters one for their birthdays.
Beautiful product
Beautiful product. Love the quality of this clock ⏰ and its design. It’s heavy, made of silver and the back is velvet. Comes in a beautiful box which itself comes in another pretty box. Great opening experience. Highly recommend this clock, they don’t make many of this quality on the market.
Lovely experience
Easy to browse, order and delivery was timely, well communicated, products very well packaged.
All items were lovely, exactly as I expected or better. Happy customer.
Gold Plated Photo Frame
Beautiful photo frames. Excellent quality. Very well packaged. Prompt delivery. An outstanding company.
Wrong item
The wrong came, I wrote an email 3 days ago, still no answer. What a waste of time, efforts and energy… they will probably ask me to shop it back- go to post office etc…. If they ever contact me back!
Quick delivery
Quick delivery. Lovely product. Great that they also print the picture for their frames.
Great product and service…
High quality product which I received the next day even though I didn't pay for express delivery
Good product
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