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Rated 4 out of 5 stars

We love love our Addison Ross shakers. However unfortunelty aesthetics feels like it’s where it hits the mark as we are on our third salt shaker as they keep breaking. Can’t fault customer service,... See more

Rated 5 out of 5 stars

I contacted Addison Ross several months after having received a gift of salt and pepper grinders which I loved, but unfortunately did not work. The service I received reminded of another time. That... See more

Rated 5 out of 5 stars

WOW WOW WOW!! What superb frames Addison Ross have. We bought a few silver (plated) ones and a stunning wood frame for a friend. So impressed with the speed of delivery (from UK to Australia), q... See more

Rated 1 out of 5 stars

I'm frankly shocked by how poor quality these products are. I have a much larger mill that has a metal collar for the grinder. I also have a slightly larger wooden mill that has an integrated w... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Contact info

3.9

Great

TrustScore 4 out of 5

203 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Addison Ross is absolutely amazing!!!

Addison Ross is absolutely amazing!!! I ordered a picture frame for a birthday present and was thrilled with it. The price is so reasonable for the quality and I was shocked at how beautiful the frame was. When it was delivered it was packaged well and the delivery was so quick, I received an email from the delivery service and also Addison Ross to say it had been delivered. Will be definitely using you again. Thank you so much!!!

March 2, 2024
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Rated 5 out of 5 stars

Excellent quality photo frame.

The photo frame was exactly as depicted & uploading a photo into it was very easy. The photo frame was packaged well & I gifted it in the lovely box it came in. The package arrived to me in the time specified & I was able to tract it.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful picture frames

My third purchase from Addisson Ross. Beautiful photo frames, chose the Navy and Silver, Teal and White frames. The quality is excellent, always beautifully wrapped and boxed.

March 4, 2024
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Rated 5 out of 5 stars

I an so impressed by the quality of…

I an so impressed by the quality of these beautiful photo frames which will become family heirlooms.
Lovely colours to complement all types of pictures - I have bought a variety and some as future gifts which I know will be greatly appreciated as all my children already covet the ones on display!

February 25, 2024
Unprompted review
Rated 4 out of 5 stars

Would pay more for a hi-res photo print

Great idea to print the photo as part of the frame, however I would prefer an option to pay more and get a better quality print that is better colour balanced, and printed in high resolution. Having options on the level of print quality and pricing would be really appreciated.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great easy website to use

Great easy website to use, very quick delivery and very well packaged. So pleased with the leopard design salt n pepper grinders, excellent quality and look rather fabulous 🤗

February 19, 2024
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Rated 5 out of 5 stars

Sophie Paterson collection

I'm a big fan of Sophie Paterson's collection and I have already ordered some of her pieces. We enjoy them so much that I ordered some other items from the same collection. The quality is great, delivery to Switzerland was more than prompt and the packaging very elegant.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and lovely products

Lovely products. I had a problem with one photo frame that had a small mark on it. I contacted customer service who sent another one out the same day. I'm very pleased with my experience and my mum and mother-in-law will be delighted with their Mother's Day presents.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Superb

Very satisfied with the purchase with amazing quality of photo print. The frames become one of the highlights in the living room,also serves as great gift for mother-in-law.

February 22, 2024
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Rated 5 out of 5 stars

1st Class

Not only is their range fantastic, so is the customer service. Ordered one of their mirrored frames which was dispatched in record time, but then needed to change the delivery address as the courier had been unable to deliver on time. Without issue, they dispatched a second frame to arrive at the second address on time. Grown up behaviour! Many thanks.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

I love Addison Ross' bright colours and…

I love Addison Ross' bright colours and witty designs. It's a great company, so much so that I gave all my clients the salt and pepper grinders this year for Christmas and they all loved the bold bobbin shape. Very efficient delivery and beautifully packed. Thank you! Emma

December 14, 2023
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Rated 5 out of 5 stars

Navy Blue Table Mats and Coasters

Purchased a set of four navy table mats and a set of four matching coasters, both items were extremely well packaged and each had their own dust jacket to protect from scratches. Absolutely delighted with the quality and finish of the lacquer, and they look wonderful on the table.

January 31, 2024
Unprompted review

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