AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Store

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

So I just saved up for a aftershock pc…

So I just saved up for a aftershock pc I was so happy when it came but sadly it arrived broken the foam inside the pc was all over the place but I called up aftershock and luckily Wayne flavell picked up he talked me through the process then helped me send it back when it came back from being repaired I tried it and it STILL didn’t work so I called up Wayne again and he put me onto Brad one of the technicians to further help diagnose the problem and it was most likely the gpu so I sent it back but this time I swapped it out for a different pc which is working perfectly fine but honestly 3.7k is too mutch just for a ryzen 7 7800 and a rx9070xt but at then of the day good job aftershock for taking good care of your customers and give a raise to Wayne and Brad! Cheers

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

The setup was great

The setup was great

Initially there was an issue with the gpu but after several exchanges 3 times, sent in the rig to aftershock. Discovered that the issue was the motherboard, not aftershock's fault its a vendor side defect, the commendable thing is they upgraded my gpu to the top model and also changed my assassin vc elite to an ice edition got thing sorted now i am happy

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Aftermarket Support

My computer broke due to transport issues, the guys at aftershock immediately got the ball rolling with a replacement and very soon I was up and going again. No hassle, amazing service.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Aftershock PC

Customer service A+ pre ordered my PC they kept me informed. I got a great deal the on zeal level for cherry blossom pc its amazing and the delivery guy was great thanks staff at aftershock very happy highly recomend these guys

January 27, 2026
Unprompted review
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Rated 4 out of 5 stars

The PC was built well

The PC was built well! Works great. There was some miscommunication about its progress throughout, resulting in confusion over the shipping and receiving dates.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Nice! 👍

Build was good. Computer works well so far. Email communication and updates were clear. Price was reasonable, especially given the RAM prices at the moment. Unboxing and setup instructions were clear and concise.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the purchase

Really happy with the purchase. Was upgrade gaming machine and so easy to set up once delivered. Fantastic machine and delivered fairly quickly considering it was a custom build and ordered between Christmas and New Years.

It looks great and is super quick.

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

The Zeal mini lv.7

The Zeal mini lv.7 is a little powerhouse and can run all my games to perfection. With fast load speeds and incredible graphics performance I can easily recommend this to anyone wanting to upgrade their hardware. Was kept in the loop during each stage of my order being prepared and have had no issues so far.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great shipping time even when ordered during the new years period, thanks again Aftershock.

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Great product at competitive price

Very competitive prices, fast dispatch (between Christmas and New Years), safe packaging and the product performed better than anticipated. Also includes 3yr warranty and tech support included.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

PC Repair

My experience fixing my PC issues with Dylan Stone from Aftershock PC were fantastic. He is very quick and effective and very helpful. Very cool dude! 10/10 recommended to contact him if needed help with your PC!

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

Reputation for customer support

It's usually a hassle and a worry when ordering electronics interstate, but Aftershock seemed a compelling choice with their reputation for customer support based on most reviews. If you're based in Victoria then they're definitely a compelling choice.

Bradley Baart from the support team was very helpful and prompt in responding to our initial email queries (including troubleshooting and knowledge on the AMD AM5 platform).

Unfortunately our system arrived with issues (corrupted Windows install and unstable memory), eventually it ended up crashing randomly and often with memory errors after 3 weeks. Self troubleshooting was an extremely frustrating process so thankfully Brad recommended a return-to-base for the technical team to diagnose the machine. Repackaged and sent back interstate at the end of December 2025.

This ready-to-ship system showing that many errors was definitely not fun, with another customer mentioning similar errors on Reddit (BSOD on first boot, may be from a similar batch of systems from November/December).

Max from the servicing team promptly replaced the drive, memory, ran a suite of stress tests within 7 business days and shipped it back interstate. This whole process took around 2 weeks including shipping which is a respectable time frame considering the distance (where trying to RMA as an individual DIY builder may take 10 business days up to a month).

If there were separate ratings, Bradley Baart and Max Tan from the support and servicing teams' prompt responses would deserve 5 stars.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Brand New rig is broken

I received my brand-new PC today. I immediately ran into issues with the GPU, and they’re telling me it’s a Windows problem. They claim it was fully tested and working when they shipped it, but as soon as I powered it on, I got a blue screen. I checked Device Manager and saw a warning icon on the GPU. How does something like that happen on a brand-new rig? Now they want me to send it back and wait for repairs. Honestly, it’s not worth the price or the hassle. I expected much better from a company that calls itself “the best.”

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10

It took some time to get it built and delivered but i didn't mind, the pc is great and everything is working amazing :) i made a mistake on my end and they were quick to get back to me thanks bradley.

November 26, 2025
Unprompted review

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