The print they sent me was blurry, had grammatical errors. Words like "rainbow" misspelled. Their page says request a refund within 6 hours of the order I requested one immediately after the receipt w... See more
ARTF.LY
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See what reviewers are saying
For people coming here for Artfily Reviews. We are NOT associated with Artf.ly. As we share a similar name, we are truly upset to hear so many people come to us thinking these reviews are related to o... See more
A short story of frustration and redemption. Recently, I needed to use a discount coupon from a partner of Artf.ly. I simply could NOT get the order section to accept the coupon as valid. After a coup... See more
Do not use this company ever!! Poor customer service poor product and the t&cs from wowcher about this company is definitely not true. Ruined the gifts ordered for Christmas as arrived 1.5 month... See more
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what a joke outfit.
fxxxing shambles. told they had beeen dispatched two weeks ago, tracking number doesnt work, no communication since.. avoid these idiots.
April 12, 2016
Unprompted review
Reply from ARTF.LY
Hello Samuel,
Thank you for reviewing us. I'm really sorry for the delay - we have only just seen these. We have come a very long way since your order back in 2016. I would love to turn your negative experience with us into a positive one. If you'd like to email me at noreply@artf.ly with your order number/full name, I'd love to look into that for you.
I'm sorry once again for any inconveniences that may have been caused. Have a great day.
Rae
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Fab!
Fantastic communication, really helpful and professional at all times. Can highly recommend 😊
April 7, 2016
Unprompted review
Reply from ARTF.LY
Hello Natasha,
Thank you for taking the time to review us - we really appreciate it! If you'd like to receive a thank you voucher code, please do not hesitate in contacting us at noreply@artf.ly - we'd love to thank you!
Have a great evening.
Rae
Good service
I ordered from these using a wowcher code wanting a star wars canvas and it arrived exactly when it said it would, so ordered another two the same way one again arrived when it said it would the other how never arrived. I had to email them a few times but eventually I got through to someone that actually helped, he was wonderful and sorted it out straight away.
The quality of the canvases were reallygood no complaints there at all.
I would order from these again without a doubt.
April 5, 2016
Unprompted review
Reply from ARTF.LY
Hello Vicky,
Thank you for taking the time to review us - we really appreciate this. We'd love to turn your four star experience into a five star one - if you'd like to email me at noreply@artf.ly with your full name and previous order number, I will happily look into helping you out. Looking forward to hearing back from you! Have a great day. Rae
Ordered 05.11.15 still waiting
Bought a wowcher to get Banksy quad prints in Nov 2015 and am still waiting, I am not exaggerating I have sent over 30 emails and get the same response each time....they will be dispatched in 6 days. Only thing I can say is don't buy from them if you want to receive what you have paid for.
February 18, 2016
Unprompted review
Reply from ARTF.LY
Hello Nichola,
Thank you for taking the time to review us - I'm really sorry for the delay in response, we have only just seen these. I would firstly like to apologise for any negative experience you may have had with us. We have developed a lot since you originally ordered with us, and have come a long way. I would love the opportunity to turn your experience with us into a positive one. If you could please email me at noreply@artf.ly including your order number and full name, I will happily look into this situation for you. I look forward to hearing from you.
Have a lovely day.
Best,
Rae
absolutely awful!!
I have never received such shoddy service and when I eventually received my prints in late January that I ordered in November as a Christmas present they were of terrible quality, framed prints without glass!! they are not even joined properly in the corners, they are terrible!. It took twenty emails to get my prints!
February 11, 2016
Unprompted review
Reply from ARTF.LY
Hello Katy,
Thank you for reviewing us. I'm really sorry for the delay - we have only just seen these. We have come a very long way since your order back in 2016. I would love to turn your negative experience with us into a positive one. If you'd like to email me at noreply@artf.ly with your order number/full name, I'd love to look into that for you.
I'm sorry once again for any inconveniences that may have been caused. Have a great day.
Rae
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