While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the convenience and time-saving aspects of the service, appreciating the smooth and quick passage it provides. Many find the process easy to use, install, and manage, with accurate charges and a reliable system that works perfectly. However, some customers expressed dissatisfaction with the pricing, consistently noting that the service is too expensive, with some even mentioning price increases. A few people also felt that the explanations for using the service, particularly regarding number plate recognition and language options, could be clearer and more comprehensive.

Based on these reviews

Rated 5 out of 5 stars

The price was extremely good with the license agreement and we moved so fast through the green lanes. Also I activated teh agreement half an hour before passing over the bridge and tehre were no issue... See more

Rated 5 out of 5 stars

Really convenient to pass the toll pay station without stopping. Would be better not to have that cost at all, however.

Rated 5 out of 5 stars

What I enjoy most is the time saving, that I don't have to wait on the queue to pay for a passage.

Rated 5 out of 5 stars

The perfect pass for crossing the bridges to continental europe. Good prices and fast lane. Much faster (and cheaper) than the slow ferrys.


Company details

  1. Transportation Service

Written by the company

Brobizz A/S udvikler og administrerer Brobizz-konceptet, der sikrer automatisk betaling ved bl.a. broer, færger, afgiftsbelagte veje og parkeringsanlæg.


Contact info

  • Vester Søgade 10, 1601, København, Denmark

  • brobizz.com

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Umuligt at unsubscribe på fremsendt…

Umuligt at unsubscribe på fremsendt opfordring til at give stjerner.

March 18, 2025
Unprompted review
Brobizz A/S logo

Reply from Brobizz A/S

Goddag Holger

Tusind tak for anmeldelsen.

Vi er kede af at læse, at du er træt af henvendelserne om at anmelde os på Trustpilot. Du kan stoppe disse henvendelser via din Trustpilotprofil hvis du ikke vil have flere.

Vi ønsker dig mange gode ture som kunde hos Brobizz i fremtiden!

Venligst
Rasmus, Brobizz A/S

Advertisement
Rated 5 out of 5 stars

We drove fast trouth the Pay Station

We drove fast trouth the Pay Station. Only two little beep tones and we could drive over der Storebælt Bridge. it's a little bit cheaper than pay with card, so we can save a bit of money.
We will use the brobizz again for the next journey.

February 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Happened to me and happened to people i know - now also happened to a colleague.
Brobizz uses all their smart tricks and gadgets to make you sign up for it.
After signing up, all communication, transactions etc. is ALL on you and there is no help from anywhere.
An employee even told me over the phone directly "a grown person should be able to figure that out themselves" when i called their so called "customer service"
Never have i ever encountered such service (or lack of) and i will never recommend using this for anyone i know.

All of a sudden i recieve a letter from "inkasso" telling me that Brobizz is claiming i'm not paying my bills.
i paid every bill to them.
I call their customer service and this guy tells me, that 1 transaction that is more then 2 years old had been rejected.
No communication about it, nothing about trying 2 get in contact with me or get the money.

all other bills since has been payed when was due.

Still.

i tell Brobizz i'm, sorry about the mistake, but that they can see in their system i use my Brobizz EVERYDAY for 2 years and ofc. i'm not trynna cheat or bluff them for 1 day 2 years ago.
Nothing was good enough and the employee ended up being directly rude towards me, laughing at my "stupidity" as he called it.

Never in my life have i encountered a company and/or employees like this.
I am left in chock and assuring everyone around me never to use Brobizz again.

This is the third time i'm writing a review, because Brobizz keeps deleting my others.

don't EVER sign up for this, you'll never get out their spiderweb.

February 19, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Advertisement
Rated 4 out of 5 stars

Bro Biz failed to work

Two weeks ago the Bro Biz dongle did not work. I had to change the lane but it failed at all gates.
However, yesterday it worked well. The system should be made more reliable.

November 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look