buzzmove 

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Rated 5 out of 5 stars

Two absolutely fabulous Polish workers who were quick and efficient with my removal and put me at ease when my nerves were shredded at times. Also did my plumbing in of washing machine then I turned... See more

Company replied

Rated 5 out of 5 stars

Beacon Park Removals Dartington. Family run business who really do take the burden of moving home on their shoulders. Fantastic team of professional dedicated guys and girls who work together seaml... See more

Company replied

Rated 1 out of 5 stars

This isn’t something I would normally put out there for the world to see however I believe its warranted, so this company doesn’t do to anyone else what It’s done to me. If there was a minus rating... See more

Rated 5 out of 5 stars

Fantastic Forward Thinking Service Found Buzzmove via Google and thought it was a really clever idea. You show an operator around via a FaceTime style app and they build quotes with appropriate f... See more

Company replied

Company details

  1. Shipping Company

Information provided by various external sources

buzzmove, our online price-comparison & booking service for moving, has so far enabled quicker, easier moves for over 300,000 customers. Simply enter some basic details to be matched straight away with our trusted and certified moving partners - making your house move as straightforward as booking your next holiday. Our industry-leading video app, buzzsurvey, connects home movers with fair, transparent quotes quickly and without hassle, thanks to a short video call. This revolutionary tech also lets our moving partners eliminate traditional overheads, improve efficiency and reduce their environmental impact.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

They were very quick on giving quotes…

They were very quick on giving quotes and getting back to me but I managed to find one for a third of the price. I mean, I only needed one sofa moved and the lowest I got was £500. People just don’t have the money for that kind of price. Thank you though.

March 4, 2019
Unprompted review
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Reply from buzzmove

Hi Clougreen, I'm sorry to hear you were unhappy with the prices you were quoted. Regrettably as a third-party we have no direct influence over individual pricing, though I've ensured your feedback is passed on to your matched removal partners. Best, Joe {buzzmove

Rated 5 out of 5 stars

Used buzzmove multiple times now and…

Used buzzmove multiple times now and the service I received was always great, the actual removal company was just OK-ish. This last time I was super impressed with the 2 guys of the removal company. They were great!

March 4, 2019
Unprompted review
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Reply from buzzmove

Thank you for your kind feedback :) Best, Lauren {buzzmove

Rated 5 out of 5 stars

First class service and very…

First class service and very professional....numerous quotes and got a great deal

March 4, 2019
Unprompted review
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Reply from buzzmove

Great news! Glad we could make your move easier, thank you for the kind feedback. Best, Lauren {buzzmove

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Rated 5 out of 5 stars

Quick effective service!

Really quick to connect us to our moving company we would have struggled to find otherwise. Would recommend to others.

A*!

February 21, 2019
Unprompted review
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Reply from buzzmove

Really appreciate your kind comments and we're glad to hear you'd recommend! Best, Joe {buzzmove

Rated 5 out of 5 stars

Removals quotes

Used the site to get quotes on removals prices. Really simple, quick and easy to use.
Received many call backs or emails from companies willing to complete my house move.

February 21, 2019
Unprompted review
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Reply from buzzmove

Thanks for your great feedback. I'm glad to hear we helped make your move simpler! Best, Joe {buzzmove

Rated 5 out of 5 stars

THANK YOU FOR YOUR EXCELLENT SERVICE.

THANK YOU FOR YOUR EXCELLENT SERVICE, YOUR HELP AND SUPPORT THROUGHOUT OUR MOVE WAS SECOND TO NONE. YOUR MEN WERE VERY GREAT .MRS HAMMOND.

February 16, 2019
Unprompted review
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Reply from buzzmove

Hi Jeannette, glad to hear you had such a great experience and thank you for your kind words. We'll pass on your feedback to your your movers. Best, Joe {buzzmove

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Rated 3 out of 5 stars

Just ok

They were ok,
But I changed my mind halfway through my application form and tried to cancel.
Despite contacting them by email to cancel my application removals kept ringing me the next day.
One of the Removal companies was clearly a cowboy and charged three times the price of others and was clearly not interested. I really don’t know why he rang me.

February 14, 2019
Unprompted review
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Reply from buzzmove

Hi Debra, I'm sorry to hear about your experience. The submission for quotations and consent to be contacted is processed once you fill out the forms on our website, allowing you to be contacted by buzzmove and our removal partners.

Please be assured, upon receipt of your email our Customer Services Manager spoke with the removal company who originally quoted you for your move, and your feedback was passed on to the business owner. We then urgently reached out to your second matched removal partner and requested they did not contact you further.

Once again, please accept our apologies for any upset caused. If you have any further concerns please don't hesitate to give us a quick call on 0800 060 8462 to discuss this matter further.

Best, Lauren at {buzzmove

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Rated 5 out of 5 stars

Easy to use and plenty of choice

Easy to use and got my move sorted within days. Thanks!

February 14, 2019
Unprompted review
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Reply from buzzmove

Hi Joanne, thanks for the kind feedback. Glad your move went smoothly! Best, Lauren {buzzmove

Rated 4 out of 5 stars

Great service

Great service. Enter few details and get decent quotes to move all your stuff.

February 14, 2019
Unprompted review
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Reply from buzzmove

Hi Quentin, thanks for the feedback, glad to hear the process helped you find some good quotes. Kind regards, Lauren {buzzmove

Rated 5 out of 5 stars

I haven't moved yet but a got a quick…

I haven't moved yet but a got a quick response and a very reasonable quote regarding it and I will be using them when it is time.

February 14, 2019
Unprompted review
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Reply from buzzmove

Hi Robert, we really appreciate the kind feedback. Look forward to hearing from you soon! Best, Lauren {buzzmove

Rated 5 out of 5 stars

I had a quote in no time.

I had a quote in no time.. will definitely use the company recommended

February 14, 2019
Unprompted review
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Reply from buzzmove

Very glad to hear Sara, best of luck with your move! Best, Lauren {buzzmove

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Rated 5 out of 5 stars

Martin Lacobus highly recommended…

I hired Martin Lacobus to do my move,the price was good, the 2 lads were helpful, pleasant and polite. I would highly recommend them.

January 11, 2019
Unprompted review
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Reply from buzzmove

Hi Ian, thanks for leaving a review. I'll pop this message through to Martin Lacobus and I'm sure they'll love to hear your great feedback. Best, Joe {buzzmove

Rated 5 out of 5 stars

Super easy to use

Super easy to use, and generated accurate and reasonable quotes. Good communication.

December 21, 2018
Unprompted review
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Reply from buzzmove

Hi Harriet, thank you for the great feedback, much appreciated :) {buzzmove

Rated 2 out of 5 stars

Bombarded with phone calls for weeks

This service did not give me quotes it just gave me a list of numbers to call, and shared my number with some moving companies. Some of the moving companies were really inconsiderate- one company called me 20 times over the space of a week, many times at 9am waking me up when I work night shifts. I told this company I am reviewing all the quotes and would go from there. I should not have to then individually call each company to tell them I’m not interested. If you don’t hear back from me I’m not interested- and yet I am getting 10 phone calls still every day even though it is a week after the move date I have given. They should just give you a quote and let you call who you want to book with. These companies should not be allowed to call us so much.

December 21, 2018
Unprompted review
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Reply from buzzmove

Hi Sarah,

Thank you for your detailed feedback. I'm sorry to hear you found our removal partners to be inconsiderate with their attempts to make a quotation. We expect our partners to contact to our customers a reasonable number of times to ensure the best chances of receiving an accurate quote for your home move, however what you have described is an inappropriate number of calls to receive.

I will reach out to you privately to confirm the removal partner in question and follow up with them separately on this.

Should you require any help or assistance, please do not hesitate to reach out to us directly on 0800 060 8462.

Regards,

Joe

{buzz Customer Services Manager

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