Unit 52a 

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Rated 3 out of 5 stars

I have tried to order 2 table lamps for a project.The website can currently not take payments and I was promised a link last week. E-mail responses are very slow, however after posting my review, I re... See more

Rated 5 out of 5 stars

I have been using CharlesTed for some time now , I recently took delivery of the most amazing lamps which look fabulous paired with my Neptune shades. They were an absolute bargain for the price and I... See more

Rated 5 out of 5 stars

I've ordered a number of furniture and decor items from Charlested now and have been really impressed by the quality. The company has kept me up-to-date with delivery timings and has provided brillian... See more

Rated 1 out of 5 stars

Really poor experience. Item was ordered months ago and never delivered. No communication from the company requiring continual follow ups. Find out this week they are in liquidation (but they... See more

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Rated 5 out of 5 stars

Amazing customer service

What you can't tell from looking at the beautiful website is that the customer service is as important to this company as the perfectly curated products they have sourced. Such lovely people to deal with. Thoroughly recommend.

July 26, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for leaving us such a fabulous review!

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Rated 5 out of 5 stars

Stunning Quality

I have just received the stunning Hamptons whitewashed oak chair - I am honestly blown away - I have looked for several months for the right chair for a reading corner in my dining room and absolutely nothing came close to this wonderful chair. As ever the service was excellent - I love to watch the reels that the guys do as they have such a great eye for styling and it really helps- I will definitely be back

July 25, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Kay for a wonderful 5 star review! We are delighted you love your chair!
CharlesTed
Customer Service

Rated 5 out of 5 stars

Beautiful bedside cabinets

Beautiful bedside cabinets.
Excellent communication throughout.
Very happy with the purchase

July 25, 2022
Unprompted review
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Reply from Unit 52a

Hi Aisha, So glad you love your bedside cabinets, thank you for your wonderful review!

Rated 5 out of 5 stars

5 star experience

I have purchased a few things from Charlested and they didn’t disappoint! Really easy to use website, very clear pictures and easy to check out. Delivery was prompt and customer service was 5 stars!

July 24, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Amber for your 5 star review!

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Rated 5 out of 5 stars

White bobble table lamp base…

Bought the white bobble table lamp base and am so pleased with it! Especially as I caught it in the sale.

July 24, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for your review - delighted you love your purchase!

Rated 5 out of 5 stars

My first order with Charlested..

My first order with Charlested...

I have long browsed their website and watched the girls on Instagram and now I've finally moved into my new home I've made my first order. and it won't be my last.

I ordered some wicker pots to put buxus balls in, to go next to my bay trees that sit either side of my front door. the quality is phenomenal, even my mum thinks they're too nice to go outside.

The service was fantastic cannot fault the team at all.
Faultless service.

July 21, 2022
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Reply from Unit 52a

What a lovely review! Thank you!

Rated 5 out of 5 stars

Love Charles ted products

Always love the products form Charles ted, delivery is always lovely and great customer service have referred to many friends

July 21, 2022
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Reply from Unit 52a

Thank you so much Ellie for your lovely review and for recommending us!

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Rated 5 out of 5 stars

Shopped with Charlested many times and…

Shopped with Charlested many times and always had a good experience. Customer service is very good and have a really nice selection of home ware.

July 21, 2022
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Reply from Unit 52a

Hi Lyndsay

Thank you for your lovely review!

Rated 5 out of 5 stars

Excellent company

I have ordered many items from charlested interiors and I love them all!! Great quality and outstanding customer service, will always go back to them for more interior pieces in the future, thank you x
Sam @thepennrenovation

July 21, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Sam! x

Rated 5 out of 5 stars

CharlesTed were simply superb from…

CharlesTed were simply superb from start to finish. From my first purchase of a Marlowe Vase to a recent purchase of a Laurel console table. End to end customer service was outstanding, delivery was timely, products are beautiful - in short, they deliver on every front. How much do I like them? my next purchase is already in the cart.

July 18, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for a fabulous 5 star review!

Rated 5 out of 5 stars

Stunning Copenhagen vase

I managed to buy one of the stunning Copenhagen vase in the CharlesTed sale. Much bigger-medium size- than expected so it was a fantastic buy. Tracking emails & texts were sent & the item arrived very well packaged. Beautiful items on their website. Highly recommend.

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for your lovely review, so glad you love your Copenhagen!

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Rated 5 out of 5 stars

Excellent customer service

Having bought a number of items from CharlesTed over last few years I can definitely recommend.
On this occasion I had some problems with some lamps that I ordered .
Special mention to summer who sorted this out for me in the end .
Excellent delivery and customer service

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for sharing your feedback, glad we sorted it all out for you, Kate

Rated 5 out of 5 stars

I’ve ordered a number of things from…

I’ve ordered a number of things from Charles Ted recently, ready for moving house and can without bounty say they have the most beautiful homeware! Packaging is already fabulous, timely delivery and above all, super friendly people who own the business. I’m sure I’ll be buying many more items over the coming months!

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Jackie for your lovely review!

Rated 5 out of 5 stars

Absolutely beautiful products

Absolutely beautiful products! They always arrive on time and are great quality. Also want to mention Summer in customer services - she was so helpful and friendly when sorting out an issue for me! Thank you very much.

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Georgia, I have passed on your lovely comments to Summer too!

Rated 5 out of 5 stars

Fabulous on trend pieces

I’ve lost count the number of CharlesTed goodies I have in my house!! From their on trend quality products to the excellent customer service you receive when speaking with them, the team are always willing to go the extra mile! Highly recommend. A warning though you will get addicted!!

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Sarah for leaving such a fab review! Kate

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Rated 5 out of 5 stars

Great!

I have purchased numerous items from CharlesTed and I have always been thrilled with each and every item, as they offer a really good range of quality goods but for reasonable, affordable prices, also their sales are an added bonus to pick up some extra bargains!
Everything I have ordered has always arrived super quickly and well packaged, with updated info on expected delivery dates and times
Kate, Hannah and their team are always extremely helpful if you need any further information or advice on any of their items such as measurements or finishes etc
A 5* service all round

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Diane, we are so grateful for your kind words, Kate

Rated 5 out of 5 stars

Faultless

Fast, efficient service, quality of products faultless, some real gems for any home. Would definitely recommend.

July 11, 2022
Unprompted review
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Reply from Unit 52a

Such lovely feedback, thank you!

Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company! Their customer service is 5*

The team are always super helpful and friendly. I would highly recommend checking out their website & Instagram for gorgeous styling ideas 😊

July 11, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Emma!

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