I have tried to order 2 table lamps for a project.The website can currently not take payments and I was promised a link last week. E-mail responses are very slow, however after posting my review, I re... See more
Unit 52a
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See what reviewers are saying
I have been using CharlesTed for some time now , I recently took delivery of the most amazing lamps which look fabulous paired with my Neptune shades. They were an absolute bargain for the price and I... See more
I've ordered a number of furniture and decor items from Charlested now and have been really impressed by the quality. The company has kept me up-to-date with delivery timings and has provided brillian... See more
Really poor experience. Item was ordered months ago and never delivered. No communication from the company requiring continual follow ups. Find out this week they are in liquidation (but they... See more
People also looked at
Amazing customer service
What you can't tell from looking at the beautiful website is that the customer service is as important to this company as the perfectly curated products they have sourced. Such lovely people to deal with. Thoroughly recommend.

Reply from Unit 52a
Stunning Quality
I have just received the stunning Hamptons whitewashed oak chair - I am honestly blown away - I have looked for several months for the right chair for a reading corner in my dining room and absolutely nothing came close to this wonderful chair. As ever the service was excellent - I love to watch the reels that the guys do as they have such a great eye for styling and it really helps- I will definitely be back

Reply from Unit 52a
Beautiful bedside cabinets
Beautiful bedside cabinets.
Excellent communication throughout.
Very happy with the purchase

Reply from Unit 52a
5 star experience
I have purchased a few things from Charlested and they didn’t disappoint! Really easy to use website, very clear pictures and easy to check out. Delivery was prompt and customer service was 5 stars!

Reply from Unit 52a
White bobble table lamp base…
Bought the white bobble table lamp base and am so pleased with it! Especially as I caught it in the sale.

Reply from Unit 52a
My first order with Charlested..
My first order with Charlested...
I have long browsed their website and watched the girls on Instagram and now I've finally moved into my new home I've made my first order. and it won't be my last.
I ordered some wicker pots to put buxus balls in, to go next to my bay trees that sit either side of my front door. the quality is phenomenal, even my mum thinks they're too nice to go outside.
The service was fantastic cannot fault the team at all.
Faultless service.

Reply from Unit 52a
Such beautiful products and prompt…
Such beautiful products and prompt delivery and service, thank you!

Reply from Unit 52a
Love Charles ted products
Always love the products form Charles ted, delivery is always lovely and great customer service have referred to many friends

Reply from Unit 52a
Shopped with Charlested many times and…
Shopped with Charlested many times and always had a good experience. Customer service is very good and have a really nice selection of home ware.

Reply from Unit 52a
Excellent company
I have ordered many items from charlested interiors and I love them all!! Great quality and outstanding customer service, will always go back to them for more interior pieces in the future, thank you x
Sam @thepennrenovation

Reply from Unit 52a
CharlesTed were simply superb from…
CharlesTed were simply superb from start to finish. From my first purchase of a Marlowe Vase to a recent purchase of a Laurel console table. End to end customer service was outstanding, delivery was timely, products are beautiful - in short, they deliver on every front. How much do I like them? my next purchase is already in the cart.

Reply from Unit 52a
Stunning Copenhagen vase
I managed to buy one of the stunning Copenhagen vase in the CharlesTed sale. Much bigger-medium size- than expected so it was a fantastic buy. Tracking emails & texts were sent & the item arrived very well packaged. Beautiful items on their website. Highly recommend.

Reply from Unit 52a
Excellent customer service
Having bought a number of items from CharlesTed over last few years I can definitely recommend.
On this occasion I had some problems with some lamps that I ordered .
Special mention to summer who sorted this out for me in the end .
Excellent delivery and customer service

Reply from Unit 52a
I’ve ordered a number of things from…
I’ve ordered a number of things from Charles Ted recently, ready for moving house and can without bounty say they have the most beautiful homeware! Packaging is already fabulous, timely delivery and above all, super friendly people who own the business. I’m sure I’ll be buying many more items over the coming months!

Reply from Unit 52a
Absolutely beautiful products
Absolutely beautiful products! They always arrive on time and are great quality. Also want to mention Summer in customer services - she was so helpful and friendly when sorting out an issue for me! Thank you very much.

Reply from Unit 52a
Fabulous on trend pieces
I’ve lost count the number of CharlesTed goodies I have in my house!! From their on trend quality products to the excellent customer service you receive when speaking with them, the team are always willing to go the extra mile! Highly recommend. A warning though you will get addicted!!

Reply from Unit 52a
Great!
I have purchased numerous items from CharlesTed and I have always been thrilled with each and every item, as they offer a really good range of quality goods but for reasonable, affordable prices, also their sales are an added bonus to pick up some extra bargains!
Everything I have ordered has always arrived super quickly and well packaged, with updated info on expected delivery dates and times
Kate, Hannah and their team are always extremely helpful if you need any further information or advice on any of their items such as measurements or finishes etc
A 5* service all round

Reply from Unit 52a
Faultless
Fast, efficient service, quality of products faultless, some real gems for any home. Would definitely recommend.

Reply from Unit 52a
I absolutely love this company
I absolutely love this company! Their customer service is 5*
The team are always super helpful and friendly. I would highly recommend checking out their website & Instagram for gorgeous styling ideas 😊

Reply from Unit 52a
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