Unit 52a 

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Rated 3 out of 5 stars

I have tried to order 2 table lamps for a project.The website can currently not take payments and I was promised a link last week. E-mail responses are very slow, however after posting my review, I re... See more

Rated 5 out of 5 stars

I have been using CharlesTed for some time now , I recently took delivery of the most amazing lamps which look fabulous paired with my Neptune shades. They were an absolute bargain for the price and I... See more

Rated 5 out of 5 stars

I've ordered a number of furniture and decor items from Charlested now and have been really impressed by the quality. The company has kept me up-to-date with delivery timings and has provided brillian... See more

Rated 1 out of 5 stars

Really poor experience. Item was ordered months ago and never delivered. No communication from the company requiring continual follow ups. Find out this week they are in liquidation (but they... See more

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Rated 5 out of 5 stars

Absolutely gorgeous company

Absolutely gorgeous company with such an array of items for your home. I’ve been kept up to date with my delivery process and I’m very happy with my order. Honestly couldn’t be more happy, I can’t wait to order some more stuff I’ve had my eye on! I can’t recommend enough!!

July 11, 2022
Unprompted review
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Reply from Unit 52a

So kind Josie, thank you!

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Rated 5 out of 5 stars

Fantastic product and customer experience

Fantastic product, ordering process and delivery was effortless. Thank you to Kate and Hannah for all your advice, my console table and numerous accessories look amazing.

July 9, 2022
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Reply from Unit 52a

Thank you so much Neil!

Rated 5 out of 5 stars

Speedy Delivery!

I recently placed an order for delivery to Ireland, the service was speedy and items arrived beautifully packed.
I would recommend this company without hesitation!

July 9, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much!

Rated 5 out of 5 stars

What a great company

What a great company. Just received another order from Charles Ted always great service. I have been ordering from them for a couple of years and have only encountered one problem which was sorted efficiently without fuss. When I was looking for something specific Summer went the extra mile with her tape measure for me !! Don’t hesitate to order from this friendly team

July 8, 2022
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Reply from Unit 52a

Thank you so much Ally, such lovely feedback - Thank you!

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Rated 5 out of 5 stars

Amazing product! So I’ve just received my whistler…

So I’ve just received my whistler coffee table I had seen all over Instagram. It was in their sale at a significant reduced price and I was a bit wary due to it being my first order and the discount being offered. I can honestly say it’s absolutely fantastic quality and It just didn’t meet their quality checks due to the color .! I am over the moon as it was less than half price plus p & p

I’m not sure why there are some negative reviews with delivery. When I checked When it would be delivered, it was booked in ASAP at a day convenient to me. I could then track my courier to get my estimate delivery time. I know collections are generally different and generally it can be all day slots from Previous experience with other companies .

I can honestly say the item throughly exceeded expectations and the service getting it to me.

’I’ve actually become a fan of independent companies since covid as they are more personable rather than just being left on a line saying there are long queues as our employees are working remotely!

July 7, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much Naomi, we really appreciate you taking the time to write this review, so kind of you! Kate

Rated 5 out of 5 stars

Always a delight !

Thank you CharlesTed! Excellent customer service from ordering to delivery to match the wonderful choice of products & always entertaining Instagram posts & stories! Always a delight !

July 7, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much!

Rated 5 out of 5 stars

A customer of CTI since 2019

A customer of CTI since 2019. Great products, service, delivery and customer service. Always so helpful if I’ve ever needed help. An actual person to speak to if you need to query anything. Super helpful and friendly.

CTI will always be my go to interior brand for so many reason.

July 7, 2022
Unprompted review
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Reply from Unit 52a

Such lovely words, thank you Victoria!

Rated 5 out of 5 stars

Love this shop

Love this shop! I’ve made quite a few purchases now from Charles Ted Interiors and feel I need to write a review. Their products are always top quality and the team have been so helpful delivering even my large furniture items! Quick delivery and I love shopping here!

July 7, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for a fabulous 5 star review!

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Rated 5 out of 5 stars

I couldn’t love this company more

I couldn’t love this company more. I often pop online and then get tempted into something beautiful that I didn’t know I needed!! I ordered some gorgeous cutlery that we use everyday and lots of lovely home accessories. I’m always amazed at how great the quality is and how reasonably priced it is too. I love the whole process and of course receiving the beautifully packaged parcel that arrives to my door. CharlesTed is one of my favourite online interiors shop and I love following the girls and getting inspired by their videos. Just brilliant.

July 7, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for leaving us such a fabulous 5 star review!

Rated 5 out of 5 stars

Amazing products and service!

I’ve shopped at Charles Ted since it began and have always been so happy with my purchases. I’ve recommended them to all my friends too. Their customer service is so efficient and helpful and would recommend to anyone.

July 7, 2022
Unprompted review
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Reply from Unit 52a

Hi Rebecca

Thank you so much for your lovely 5 star review!

Rated 1 out of 5 stars

Avoid at all cost!

Please please avoid this company at all costs! I was so excited to order a new vase and flowers for my new house not only when the order arrived ami realised I received double of what I ordered but when I reached out to them always made me feel it was my fault. I understood these things may happen even though I was sure I didn’t. So I arranged for them to collect the order. Since then there have been 5 failed collections. DPD says The collection was booked incorrectly by CharlesTed every single time. I have reached out to Summer and on her email didn’t say sorry or apologised but instead made me feel as this was all my fault. I had never been left feeling this way by customer service. They overcharged me and on top of that are keeping my funds as long as possible by not coming to collect this order. These boxes are huge and I staying at home every day to wait for a collection has been extremely inconvenient. Avoid this company is my best advice! Now let’s hope I get my money back 🙏🏼

May 20, 2022
Unprompted review
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Reply from Unit 52a

I am very sorry to see your poor review
I have looked in to your order and can see our team have now resolved your complaint and issued you with a full refund.
Kind Regards
Kate

Rated 5 out of 5 stars

Stunning products & excellent customer

Stunning products & excellent customer service. I ordered two cassius stone lamps which are absolutely beautiful and of excellent quality. One item was slightly damaged however after contacting Charlested they swiftly arranged delivery of a replacement within days. Any other queries I have are answered quickly and fully. Beautiful items and excellent customer service. I have and will be ordering again!

April 25, 2022
Unprompted review
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Reply from Unit 52a

Thank you so much for your fabulous 5 star review!

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Rated 5 out of 5 stars

Great buying experience

I bought the large round Aria vase. It arrived very promptly and extremely well packed. The vase is lovely and was at a very good price. The communication from the company throughout was brilliant. I would definitely recommend and will use again.

January 19, 2022
Unprompted review
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Reply from Unit 52a

Hi Eve, thank you so much for your fabulous review!

Rated 5 out of 5 stars

Amazing Company

Amazing! Ordered a lamp and bowl and arrived so quickly to Ireland. Can’t believe how good the price was for the quality lamp!!! Will be ordering again asap!

December 6, 2021
Unprompted review
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Reply from Unit 52a

Hi Emily

So glad you love your lamp! Thank you for leaving a review!

Rated 5 out of 5 stars

Great little company

Great little company, good communication, stunning items. One vase arrived broken and the customer care was brilliant all sorted within a day and a new one sent out. I have and will continue to recommend to friends and family.

November 26, 2021
Unprompted review
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Reply from Unit 52a

Hi Laura

Thank you so much for such a lovely review!

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