Chatly is a scam product. Beware! Chatly is using marketing to trap users into a subscription aiming to actually buy Claude or other 'original' subscriptions. Chatly's product is very poor.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I subscribed to Chatly.ai and requested to cancel just 3 hours later, after using fewer than 3 messages. Their own refund policy states that users are eligible for a full refund within 24 hours as... See more
They decieved me into poaying thinking i was acutally paying for ClaudeAI. It looked offical save for a small hidden Chatly, (i shoudl have noticed but didnt until it was too late) then they outrigh... See more
Horrible. I bought it accidentally since their google campaign pops up for every search. I wrote to them 2 weeks ago requesting a refund and they never answered. Furthermore I noticed that someb... See more
Company details
Written by the company
At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.
Contact info
Portugal
- chatly.solutions
1.2
Bad
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chatly is scam
Their service is bad and I asked for a refund of $90 for a year and I have been trying with them for 3 weeks to get a refund despite the request from the first day of subscription. Then they said we will only get $60 back and they scammed $30.
It's really a scam company.
April 25, 2025
Unprompted review
Advertisement
It is very very bad
It is very very bad. I sent files to check the coding: it does not seem to receive them. The snippets it generates are just analogies of others it knows. it start with suppositions, not real solutions.
It makes terrible errors I even wouldn't make. Want money back immediately (4 hours into subscription and regret it: the plan said 'Pro yearly', and the invoice says "chatly basic"
i hope I get my money back.
May 1, 2025
Unprompted review
Chatly is a scam
Chatly is a scam. They set themselves up to be similar to chat GPT. That includes using a very similar logo. They also do not issue refunds for this kind of mistake. I could not cancel the subscription so I had to close my card and make a new one.
January 14, 2025
Unprompted review
Reply from Chatly
Please Robert read our replies to the other reviews.
We have nothing to do with chatlyAI.app
Our Domain is www.chatly.solutions
kindly write us on whatsapp +351 963 004
before you denounce the wrong entity kindly do your research if you're on the correct trustpilot page...
Show themselves as ChatGPT
while searching for ChatGPT, they show themselves on sponsored ads on Google, with the title ChatGPT.
the interface and the logo looks very similar to ChatGPT.
2 minutes after subscribing I realized that I have been misled.
I immediately send them a request to cancel and refund.
their answer was I should try it.
January 14, 2025
Unprompted review
Reply from Chatly
Hello Rotem,
We are sorry to hear you have subscribed to a service you‘re not happy with.
Kindly visit our website www.chatly.solutions and no other URL to verify our services.
We believe there‘s a confusion with another entity using our Brand name Chatly as we have received multiple reviews of this kind in the last 24h. By the way: we have never run Google Ads.
We‘d be happy to answer all your questions and hope you reach a satisfactory resolution with the service you subscribed to. Please reach out via email: support@chatly.solutions or for more swift responses whatsapp: +351 963 004 998.
We kindly ask you to remove your review from here as you are not a customer of ours.
Ps. please let us know the URL of the page you subscribed to so we can report it.
Chatly is awesome
Since using Chatly we're able to provide assistance round the clock and assist in capturing leads as well.
It is able to answer our clients queries in no time, helping them understand what we do and securing their contact information on top. This bot is a real game changer that has enhanced our support and sales funnel as well.
Couldn't recommend it more!!
July 11, 2024
Unprompted review
Advertisement
Chatly Bot on website
With Chatly, we were able to effortlessly integrate a highly intelligent chatbot into our website that answers customer questions around the clock.
We spent a long time looking for a suitable solution and the guys at Chatly really made it very easy for us.
What's particularly impressive is the bot's ability to access our niche-specific data and provide accurate answers - almost like talking to a human representative!
Thanks to Chatly, our customers never have to wait long for a response, which has greatly increased our customer satisfaction.
October 30, 2024
Unprompted review
Reply from Chatly
Thanks for your valuable Feedback Jasper!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.