Cheerstravel Reviews 

635
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that the staff members are helpful, professional, and go above and beyond to secure arrangements. People appreciate the value offered, mentioning that they secured the cheapest tickets and received quick responses via email and phone. However, some people mentioned experiencing issues such as a glitch during the booking process or tickets being unavailable after searching. A few other people also felt that the initial booking confirmation was declined, and in one instance, the quoted price for an infant fare was significantly higher than when queried elsewhere.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and helpfulness... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, quick, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, professional, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, patient, and professional assistance... See more

Price

People report high satisfaction with the competitive and affordable pricing options available. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Leo at Cheers Travel enough. I had to urgently arrange flights to the UK to see my mum, who is sadly dying, and Leo handled everything with genuine empathy, patience and professionalism.... See more

Rated 5 out of 5 stars

We have had quite a rough year. We decided to go away to recharge due to death in the family. My mother's transit visa was denied for some ridiculous reason and therefore couldn't continue on this fli... See more

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more


Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(635)

538 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Mike was extremely helpful

Mike was extremely helpful throughout the booking process. He took the time to answer all my questions and made everything straightforward and stress-free. He made extra effort to provide a great deal. His professionalism and genuine willingness to help gave me confidence that I was in good hands. I will definitely book through him again in the future.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Frank was my point of contact

Frank was my point of contact. I was very extremely happy with his customer service. He eased all of my worries, and grateful that he said I could contact him if I get into any trouble. It was very reassuring!

June 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

I made my booking today and found Frank very easy to speak to and super efficient. He is very knowledgeable about what he is doing and helped me with my booking which i was having trouble with. I highly recommend him to other customers.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good travel experience only comes with good service

I really was worried at first,but Christina was so helpful,polite,and addressed all my difficulties with ease.She carefully explained all that I didn’t understand with patience In particular when I had been difficult myself.It will definitely continue to use Cheers Travel again in future.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice service

Very nice service. Thank you Olivia for your help. Good customer service. Very happy. Thank you.

May 31, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Dealing with Selena was a pleasure!

We have just completed our bookings to Istanbul with Selena who was just lovely to deal with. Selena was so helpful and was able to find us the best price available on the most convenient route. Selena spoke very clearly making sure we were very clear with all aspects of our travel. Selena took all the stress out of booking flights in an environment where delights and prices were changing so rapidly. She was a pleasure to deal with. Thanks so much again Selena!

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience booking my air…

I had a great experience booking my air tickets with Suzanne. She made the entire process smooth, stress-free, and efficient from start to finish. Suzanne was professional, responsive, and attentive to all my travel needs, ensuring I got the best options available. Her excellent customer service and attention to detail truly stood out. I highly recommend Suzanne to anyone looking for a reliable and helpful travel agent!

May 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

The consultant saved our trip

The consultant contacted us straight away after our booking online had some issues. She literally saved our trip! So friendly and knowledgeable, had gone extra mile to find a solution for is.

May 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look