Cheerstravel Reviews 

635
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that the staff members are helpful, professional, and go above and beyond to secure arrangements. People appreciate the value offered, mentioning that they secured the cheapest tickets and received quick responses via email and phone. However, some people mentioned experiencing issues such as a glitch during the booking process or tickets being unavailable after searching. A few other people also felt that the initial booking confirmation was declined, and in one instance, the quoted price for an infant fare was significantly higher than when queried elsewhere.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and helpfulness... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, quick, and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt, professional, and... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, patient, and professional assistance... See more

Price

People report high satisfaction with the competitive and affordable pricing options available. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Leo at Cheers Travel enough. I had to urgently arrange flights to the UK to see my mum, who is sadly dying, and Leo handled everything with genuine empathy, patience and professionalism.... See more

Rated 5 out of 5 stars

We have had quite a rough year. We decided to go away to recharge due to death in the family. My mother's transit visa was denied for some ridiculous reason and therefore couldn't continue on this fli... See more

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more


Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(635)

538 reviews in the last 12 months

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Rated 5 out of 5 stars

Here’s a warm and professional review…

Here’s a warm and professional review you can post:

I had an amazing experience with Prince from Cheer Travels while booking my flight tickets. He was extremely professional, patient, and helpful throughout the entire process. He made everything so smooth and stress-free, and always responded quickly to my questions.

Prince went above and beyond to find the best options and made sure I was comfortable with every detail before confirming the booking. His customer service and friendly nature truly stand out.

Highly recommend Prince and Cheer Travels to anyone looking for reliable and genuine travel assistance. Thank you again for your excellent service!

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Selena was super helpful and patient with my bookings to the USA when there was an issue with the airline. She investigated the problem, explained everything and remained patient until it was completely resolved and my bookings were complete. There was no rush to get it completed so she could move on to the next call. Thank you Selena.

May 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great company to deal with

Booked online at a great price to only be told the floght was no longer available (after payment had been made). Had to call to discuss and ended up booking an alternative more expensive flight. The people we delt with were great and so helpful. We also had to change our flight 2 weeks prior to travel due to changes made by emirates that no longer aligned with our travel plans and the company especially Christina, were fantastic to deal with

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Hassle-free and ready to go

Christina made everything so easy and stress-free. She responded to my enquiry immediately, which made the whole experience seamless and enjoyable. Definitely would recommend her!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Nelson was very helpful and responsive

Nelson was very helpful and responsive, immediately resolving my issue when I had been stressed with my flight booking being unsuccessful. While I had to figure details out and translate between two languages for my parents in real time, he was very patient and held the line for me. He explains details clearly and leads through steps with great clarity. Nelson's customer service is absolutely stellar and made the booking process extremely easy to work with.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service! Definitely recommend!

Bill from Cheerstravel was absolutely fantastic! He went out of his way to help me get the flights I needed. He was professional and so nice to talk to. I highly recommend Cheerstravel and will happily book with them in the future!

May 4, 2026
Unprompted review
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Rated 4 out of 5 stars

Prince was super helpful

At first it was a little confusing as when I booked my ticket it said they had run out of seats and couldn’t book me, but The agent Prince who I called to sort it out was super helpful and lovely and got me booked in for my flights no worries! So grateful for his help!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Christina at cheers travels looked…

Christina at cheers travels looked after my Bookings. Did an absolute awesome job. Keep me informed of a couple of changes all the way through made new arrangements which kept my schedule spot on. Absolute awesome team. Couldn’t recommend anyone better.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Legit

I Received a call from an employee while I was on Checkout to ensure everything was ok, that was nice.
Overall effortless experience, booked a last minute flight to Delhi and it was great to deal with Cheers Travel

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good

Very good, told me about my changes and helped me figure out the best way to travel

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Service

Great service—quick, professional, and hassle-free. Everything was handled smoothly and on time. Highly recommended

April 23, 2026
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Rated 5 out of 5 stars

Excellent customer service by Olivia

I had never booked a ticket through an online agent before, but was pleasantly surprised by the excellent price and service they provided.
Olivia quickly and courteously helped me update my seat preferences and arranged wheelchair assistance.

April 22, 2026
Unprompted review

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